Re Dell photo 926, the CD ROM installation is brocken

I am trying to install the scanner to the computer, the problem is that I can't use the CD. The printer that it itself works

Dell support:

Reference the Dell Photo all-in-One Printer 926
http://www.Dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverID=R146832

Tags: Windows

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    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    The tutorial consists of 3 parts:
    Step 1:
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    Step 2: Use a troubleshooting tool
    Step 3: update
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    Application Microsoft Support Fix It:
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    Install the latest drivers from the Dell website and check.

    http://www.Dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=&l=&s=&docid=266138

    http://WWW8.HP.com/us/en/support-search.HTML?tab=1#/qryterm=Dell%20Photo%20926&SearchType=s-002

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    http://www.Dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?docid=524542

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    Did you download the driver and install it? You can get it here.
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    Thanks for posting in the Microsoft Community Forum, please be assured that we would do our best to help you.

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    Try to follow the steps and check:

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    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    How do I uninstall the existing printer drivers: http://dell.to/18M5Oki

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    Hope this solves the problem for you. Let us know if additional assistance is needed.

    Thank you and best regards,
    Babita S
    #iworkforDell

    For easy access to the drivers, manuals and updates, please visit our Support Site .

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    Microsoft answers site provides support in English. The following Uniform Resource Locator (URL) will be low - you receive information appropriate for your set up support. Open the link and get your region from the drop-down list, and then click the arrow to continue.

    http://answers.Microsoft.com/fr-FR

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