Re: HP Solutions Framework Support

Hello

I'm having a probem with HP Solutions Framework Support as well.  When I go to the support page for the driver, I click install now to install the program, but then I get an error.  I enclose a copy of the screen shot that identifies the problem.  The HKEY_LOCAL_MACHINE32 key does not exist in my registry sytem, although I HKEY_LOCAL_MACHINE.  I've also attached a screenshot that as well.

Change the permissions on {HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\ Windows\CurrentVersion\Run} has failed.  I did, however, find the culprit.  I added myself to the following key with total control:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDlls

After that I restarted the framework of Solutions from HP Support installed without any problems.  Thanks for your help though.  I hope that someone else is having the same problem will find it useful.

Tags: HP Desktops

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