Re: I can not install the 14 new items

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• Can not install the new update

  Hi, I use windows 8.1.

  My Skype cannot be used at present. Pop message 'the old Skype 7.8 version can not be delete' while I install the new version by the message on Skype application.

  I got through all the files and make sure you all relate file has been remove. But I can not install the new version. How can I update the window to desktop?

  Thank you

  Run the following program to remove traces of Skype from your system, which should allow you to reinstall the program:

  http://www.pcdust.com/downloads/SRT/SRT.exe

• can not install the latest version of itunes, get the error msg: "the component you are trying to use is on a network unavailable resource."

  Can not install the latest version of iTunes.  Everytime I try I get this error msg: "the component you are trying to use is on a network resource that is unavailable."

  Then I click OK and get this msg: could not find the path C:\users\my name\appdata\local\apple\apple software update\itunes6464.msi.

  I need to sync my new iPad pro and because used to synchronize requires the latest update, I have my laptop but I never have syncd my ipad with this computer and if I try to backup if I agree to erase everything on my device and sync with the laptop.  Of course, I don't want to do what I want to see everything on the NEW ipad from the old version.

  I went through the troubleshooting and found a solution, but when I had finished making all this trouble report said, there was a pesky itunes shortcut file on the left and I can not delete this shortcut, regardless of how many times I try.  If I can't remove it, the Installation will be terminated.  How can I delete this file?

  For general advice, see troubleshooting problems with iTunes for Windows updates. Start by Missing MSI errors .

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• Can not install the printer driver that nothing works

  I have a new HP 1102W and brand new emachines running windows 7 and I can not install the printer driver up constantly mistake spent 2 hours on the chat online with an HP technician.

  Try the drivers for the LJ 1100. Use the Add Printer Wizard and choose to install the Windows update driver.

  Tom

• I have lphotoshop of the trial. But cant udate it and can not install the camera raw plugin :(

  I installed creative cloud and Photoshop.  but I need to update and I can't, I tried to install the plugin and I can not. installed the creative cloud clean, cc cleaner too, captured off the coast of firewall, even windows defender deleted old files of previews Photoshop still I've already lost my hope. Photoshop works but not with my new camera nikon d800 files

  

  

  and when I try to open raw files I get

  

  He counts the days of hearing, but in fact, I can't use app at all

  Hi Inetag16889572,

  Please follow the steps below:

  1 - restart your machine and kindly reset your Host file. See, Advanced solutions to errors in connection with Adobe Creative Cloud and Creative Suite applications

  2. Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)

  3 disable the firewall on your machine.

  4 turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

  These changes are temporary, you can restore these back to normal ulterieure.* *.

  5 - launch Adobe Creative Cloud app, try now update Photoshop CC 2015 (do not launch Photoshop until you have completed the update), after that install Lightroom CC as well.

  Let us know if that helps.

• Satellite Pro L500D - I can not install the ATI from Toshiba page display driver

  I reinstalled Windows 7 Home Premium 64-bit.
  No, I have the problem, I can not install the Ati (HD 4100), downloaded displaydriver from Toshiba for my Notebookmodel.

  > Now, I installed the displaydriver of the model Satellite A500d.
  .and? Doing a job?

• Windows95 CD-ROM - game Need for DCC Speed-No. pieces found - can not install the game - please help. ___

  Windows 95 CD-CD-ROM-game Need for DCC Speed-No. pieces found - can not install the game - please help.

  ------------------

• Can not install the kb2481109 update, see log attached

  Can not install the kb2481109 update, see below

  1.328: 11:36:42.796 24/08/2013 (local)
  1.328: c:\161c59ea6306a628592717476ee96b\update\update.exe (version 6.3.13.0)
  1,344: hotfix started with following command line:
  1,344: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  1515: C:\WINXP\system32\mstscax.dll is present
  1515: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
  1515: FileVersion C:\WINXP\system32\mstscax.dll is less than 6.0.6001.0
  1515: condition in Test.RDCInstallBlock.Section failed with the fist
  1515: Check condition for line 2 of prerequisite returned FALSE
  1515: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  1,515: KB2481109 Setup has encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\winxp\KB2481109.log log file
  1,562: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  1,562: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\winxp\KB2481109.log log file
  38.890: message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\winxp\KB2481109.log log file
  38.890: user input: OK
  38.890: Update.exe extended error code = 0xf0f4
  38.890: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.

  Hi Keith,

  I would have you look at the article-

  http://support.Microsoft.com/kb/958051#top

  http://support.Microsoft.com/kb/883824

  http://support.Microsoft.com/kb/822798#top

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows

  http://support.Microsoft.com/kb/322756/

  Make sure that you back up the data on the computer before you continue.

  Thank you.

• Can not install the printer driver. Error code 0 x 0000490.

  I have Windows Vista and I have a printer HP 3512. For some reason, I can not install the printer and I keep getting an error 0 x 0000490. Help, please?

  Moved from Vista to install, upgrade and activate Forum.

  Hi Courtney,

  Please contact the Microsoft Community.

  I'd like you first try printing HP and doctor Scan.

  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146

  After that, I would have you to refer to this article-

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=5241114

  We know if that helps your cause.

• I can not install the "Security Update for Microsoft Silverlight (KB2636927) ' get the error code"656»»"

  I can not install the "Security Update for Microsoft Silverlight (KB2636927) ' get the error code"656»»"

  I would like to reinstall the version the most recent, but before to do that click on the "fixit for me" button on the bottom of the page to

  http://support.Microsoft.com/kb/2608523

  Latest version

  http://www.Microsoft.com/getSilverlight/get-started/install/default.aspx

• I CAN NOT INSTALL THE VGA INTEL DRIVER AND CANNOT ADJUST THE BRIGHTNESS

  I have HP COMPAQ 41 224tx, with windows 7 ultimate 64-bit

  I have just updated to windows 7 32-bit basic family.

  and install all the drivers like ussually, but I can't change my brightness

  and worse, I can not install the vga driver intel.

  because I can install it when I use 32-bit windows

  Please help me

  I'm sorry, my language is bad

  Indonesian IM

  It's weird.

  My last suggestion and I hope it works for you, install the amd driver directly from AMD and see if it works better than the one on the support page and the driver of your PC.

  http://support.AMD.com/en-us/download/desktop/legacy?product=legacy2&OS=Windows 7-64

  Also, try to install the latest chipset driver and see if that works too.

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=816&DwnldID=20775&keyword=chipset+installation+utility&lang=eng

• I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• Hello, I created an account but I can not install the application, I need to maybe purchase did not package I chose was the students what I do?

  Hello, I created an account but I can not install the application, I need to maybe purchase did not package I chose was the students what I do?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.

  I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.

  Please try: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• I can not install the Desktop Manager. He sends me to support.

  I can not install the Desktop Manager. He sends me to support.

  Hello

  Please download and install the Adobe CC cleaning tool use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6. Solution step 3.

  Remove the creative cloud desktop application, Adobe and Adobe application Manager id credentials.

  Download Adobe Application Manager of Adobe - Adobe Application Manager: for Windows: Adobe Application Manager: thank you (Windows), Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager: thank you (Mac).

  Run the downloaded file. (you will get day progress bar).

  Once the Installation is complete, download Adobe Creative download cloud Adobe Creative Cloud apps | CC free trial Adobe. Install and connect to creative cloud.

  Thank you

  Saurabh Rai