Re-installing Photosmart D7460 Software

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  Hi DennisH264,

  Root cause:

  A default program to open this file has been correctly defined.

  Download and run the file below. Let me know what you find?

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  Hello

  ·         What software have you tried to install on the system and what is the name of the program and where you installed it go?

  ·         What is the exact error message that you meet in the blue screen?

  ·         You're able to boot in safe mode?

  Method 1:

  Step 1:

  I suggest you try and boot into safe mode. Follow the steps mentioned below.

  a. restart and keep tapping F8 until you reach the start menu.

  b. Select safe mode and press ENTER.

  Step 2:

  Do a restore system, safe mode and check. Follow the steps mentioned in the article below.

  How to restore Windows XP to a previous state

  http://support.Microsoft.com/kb/306084/en-us

  Method 2:

  I suggest you to try and initiate the last known good configuration. Follow the steps mentioned below.

  a. restart and keep tapping F8 until you reach the start menu.

  b. Select last known good configuration and press ENTER.

   

  Method 3:

  I suggest to do a restore of the system from the recovery console and check if you are able to boot to the desktop without any problem. Follow the steps mentioned in the article below.

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• Have you installed the printer & software driver... will not recognize the installation of the scanner or Nikon camera to download photos... What can I do?

  Have you installed the printer & software driver... will not recognize the installation of the scanner or Nikon camera to download photos... What can I do?

  The duplicate thread information:

  Cannot connect Epson scanner/Nikon camera to printer!

  Hi Carolyn has Culp,

  
  Thanks for asking this question to Microsoft Community!
  
  I understand that your scanner and Nikon camera is not getting recognized in windows vista.

  He would be grateful if you could answer these questions. This will help us to a better way to get a resolution of the issue.
  1. have you made changes on the computer before this problem?
  2. What is the brand and model of the scanner?
  3. are you an error message or error code?
  4. is that your other USB devices work?
  I would suggest trying the following methods and check if it helps.

  Method 1:
  

  Try connecting to another USB port and check if the camera is detected or try to plug the camera on another computer.
  Method 2:
   
  Hardware devices do not work or are not detected in Windows: http://support.microsoft.com/mats/hardware_device_problems/en-us
  Method 3:
   
  Remove and reinstall all USB controllers.
  To remove and reinstall all USB controllers, follow these steps:
  (a) click Start, run, type sysdm.cpl in the Open box, and then click OK.
  (b) click on the Hardware tab.
  (c) click the Device Manager button.
  (d) expand Bus USB controllers.
  (e) right click on each device under the Bus USB controllers node and then click on uninstall to remove them one at a time.
  (f) restart the computer and reinstall the USB controllers.
  (g) connect the removable USB storage device and perform a test to ensure that the problem is solved.
  
  Method 4:
  To update the chipset drivers and check if it helps.
  Update a hardware driver that is not working properly: http://windows.microsoft.com/en-us/windows-vista/Update-a-driver-for-hardware-that-isn ' t-work properly
  
  Reference:
  The problems of scanning: http://windows.microsoft.com/is-IS/windows-vista/Troubleshoot-scanning-problems

  It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.