Re: one photosmart more coper/printer/scanner not to talk to the laptop

1st stop I'm under Win7 32-bit home.  The printer will copy the built-in scanner pages and print them very well and printers autotest reports everything is fine.   For awhile, I had a problem with any computer see the printer via the USB cable.  I would like to do a clean install from the cd and the printer work fine until that 1 or more of the following has happened past.  The laptop is turned off or restarted, the usb cable is disconnected, or the printer is in sleep mode.  At that time there Windows Guard reports that the printer is offline.  I tried to restart the laptop and printer.  I tested the USB cable, the cable is fine. So I completely uninstall everything to the printer and do a clean install. And once again the printer is fine until you restart the laptop, or the USB cable is disconnected or the printer goes into sleep mode and new Windows does not see the printer.  The wireless connection to the printer was working fine then I don't care for the problem of USB cable until we lost the Charter ISP (wireless to the printer has been by the charters router in my house).  I have ISP back up now.  But the printer connects to the laptop on the ether now of wireless connection.  I need a new printer or what?

Steve

Hi Steve,.

Did you try the document on Center of troubleshooting wireless printing?

Please let me know!

Tags: HP Printers

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