Re: Windows 8, Adobe Photoshop CC, 16 error when you try to open the program

Similar Questions

• Error when you try to open the app Itaú

  When I try to open the app Itaú (Bank of Brazil), this error occurs:

  Note: I've already opened a ticket with the support of Itaú, but this error occurs only with me. A few months ago, this app worked great.

  Newspaper report:

  Process: aplicativoitau [1921]

  Path: /Applications/Itau.app/Contents/MacOS/aplicativoitau

  ID: com.itau.aplicativoitau

  Version: 1.13.2.26 (2171.65)

  Code type: X 86 (native)

  Parent process:? [1]

  Manager: aplicativoitau [1921]

  User ID: 501

  Date/time: 2016-03-03 23:51:59.099-0300

  OS version: Mac OS X 10.11.3 (15 d 21)

  Report Version: 11

  Anonymous UUID: 7FAC3220-CD99-407D-F587-443B2918867B

  Sleep/wake UUID: D6203505-A76F-4F43-A884-DB922EE874EA

  Time since started awake: 14000 seconds

  Wake time: 11000 seconds

  Integrity of system protection: enabled

  Crashed thread: unknown

  Exception type: EXC_BREAKPOINT (SIGTRAP)

  Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

  Note the exception: EXC_CORPSE_NOTIFY

  Unavailable backtrace

  Unknown thread crashed with X 86 Thread State (32-bit):

  EAX: 0 x 00000001 ebx: 04463760 ecx 0 x: 0 x 00000000 edx: 0x00000000

  EDI: 0x93aa5ebe esi: 0x050d7c00 ebp: 0xbffff0f8 esp: 0xbffff0f0

  SS: 0 x 00000023 efl: 0 x 00000286 eip: 0x93aa6837 cs: 0x0000001b

  DS: 0 x 00000023 are: 0 x 00000023 fs: 0 x 00000000 gs: 0x0000000f

  CR2: 0x0d0f3000

  Logical CPU: 2

  Error code: 0x00000000

  Trap number: 3

  Description of the binary images not available

  Summary of the external change:

  Calls made by other processes for this process:

  task_for_pid: 1

  thread_create: 0

  thread_set_state: 0

  Calls made by this process:

  task_for_pid: 0

  thread_create: 0

  thread_set_state: 0

  Calls made by all processes on this machine:

  task_for_pid: 6953

  thread_create: 0

  thread_set_state: 0

  Model: MacBookPro9 2, MBP91.00D3.B0C of BootROM, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, MSC 2.2f44

  Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated

  Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

  Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)

  Bluetooth: Version 4.4.3f4 16616, 3 services, 18 aircraft, 1 incoming serial ports

  Network service: Wi - Fi, AirPort, en1

  Serial ATA Device: APPLE HTS547575A9E384, 750,16 GB HDD

  Serial ATA Device: MATSHITADVD-R UJ - 8à8

  USB device: USB 2.0 Bus

  USB device: Hub

  USB device: FaceTime HD camera (built-in)

  USB device: USB 2.0 Bus

  USB device: Hub

  USB device: Hub

  USB device: Apple keyboard / Trackpad

  USB Device: IR receiver

  USB device: Hub BRCM20702

  USB Device: USB Bluetooth host controller

  USB device: USB 3.0 Bus

  Bus crush: MacBook Pro, Apple Inc., 25.1

  Additional logs:

  Last login: Mar 17 Nov 18:05:52 on console

  MacBook-Pro-of-Luiz-Miller: ~ luizfernandomiller$ /Applications/Itau.app/Contents/MacOS/aplicativoitau; "exit";

  2015 11-18 16:10:40.437 aplicativoitau [1043:62962] an untrapped exception was raised

  2015-11-18 16:10:40.437 aplicativoitau [1043:62962] NSConcreteMutableAttributedString addAttribute: value: range: nil value

  2015-11-18 16:10:40.437 (aplicativoitau [1043:62962])

  CoreFoundation 0 0x93f35c19 __raiseError + 201

  1 libobjc. A.dylib 0x9ae52f11 objc_exception_throw + 276

  2 CoreFoundation 0x93f35b2d + [print raise: format:] + 141

  3 Foundation 0x9e1d8c28-[NSConcreteMutableAttributedString addAttribute: value: range:] + 141

  4 aplicativoitau 0x0003292e aplicativoitau + 203054

  5 Foundation 0x9e1bd789-[NSObject (NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1071

  6 Foundation 0x9e1bd2c5-[NSObject (NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160

  7 aplicativoitau 0x0003729f aplicativoitau + 221855

  8 aplicativoitau 0x00006f65 aplicativoitau + 24421

  )

  2015-11-18 16:10:40.437 aplicativoitau [1043:62962] * reason for termination due to an untrapped exception "NSInvalidArgumentException" app,: ' NSConcreteMutableAttributedString addAttribute: value: range: nil value '

  First throw of the call stack to the:

  (

  CoreFoundation 0 0x93f35c19 __raiseError + 201

  1 libobjc. A.dylib 0x9ae52f11 objc_exception_throw + 276

  2 CoreFoundation 0x93f35b2d + [print raise: format:] + 141

  3 Foundation 0x9e1d8c28-[NSConcreteMutableAttributedString addAttribute: value: range:] + 141

  4 aplicativoitau 0x0003292e aplicativoitau + 203054

  5 Foundation 0x9e1bd789-[NSObject (NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1071

  6 Foundation 0x9e1bd2c5-[NSObject (NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160

  7 aplicativoitau 0x0003729f aplicativoitau + 221855

  8 aplicativoitau 0x00006f65 aplicativoitau + 24421

  )

  Trace/BPT trap: 5

  Logout

  Saving session...

  .. .copying common history...

  .. .saving story... truncate the history files...

  ... done.

  Removing expired sessions... 6 completed.

  [Processo concluido]

• Photoshop Elements 7 - error when you try to open multiple images

  I've attached a screenshot of the error I get when I try to open more than 1 image at a time. the program ends up closing and I have to re open the program.

  I have xp pro installed on my pc. my pc is part of the domain. If I connect to the pc as an another domain user I can open more than one image. I deleted the program using Add/Remove programs and re installed, which made no difference.

  does anyone have advice?

  Take a look at this Adobe Tech doc titled Photoshop CS3 or Photoshop Elements 6 crashes when you open several images (Windows):

  http://kb2.Adobe.com/CPS/402/kb402704.html

  Cut and paste at the bottom of the document:
  
  More information

  Application or system error logs may cite ntdll.dll in the failed module.
  
  

  
  

  
  

• Windows XP Media Center - Code 3 error when you try to watch the tv/record tv ratings, etc.

  I have a windows xp media center and all of a sudden when I try to use the media center, I get an error 'code 3' I tried to do a few different dates on the system restore but it did not fix the problem. I also tried to find out which driver to restore or reinstall but I don't really know what driver to do. I know that is not under the modem or a printer, but after that, I'm lost. Any help that anyone can give me would be greatly appericiated. Thanks in advance. Trevor C.

  Hello

  1. What is the exact error message?
  2 have you made changes on the computer before this problem?

  The following article might be useful:
  You receive an error message "Failed to save component", an error message "Critical process failure" or a "Tuner not found" error message after you install the Update Rollup 2 for Microsoft Windows XP Media Center Edition 2005
  http://support.Microsoft.com/kb/910905

• Receive the message1606 error when you try to install the program or game

  I have TIME EVERY SINGLE, trying to install a game of realtimegaming.com, I have had NO problems with this before... tried to install Cleanup Utility - it didn't list EVERYTHING installs RTG, yet I am POSITIVE, the installation program does not INSTALL these games... Add/Remove Programs DISPLAYS all the games already installed RTG... RTG 'support' I suggest "use IE and disable the firewall and AV for the installation..." No question!   ANY IDEAS I can try? Perhaps, registry cleaner?

  Error 1606.Could not access network location http://setup.realtimegaming.com/36175/cdn/prism/02231123.cab.  For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7 b 31 36 36 32 63 61 35 {1662ca5 0008: 37 2d 63 33 38 38 2d 34 7-c388-4 0010: 66 36 66 2d 38 65 39 37 f6f-8e97 0018: 2d 37 39 36 32 62 30 32 - 7962 b 02 0020: 37 61 65 39 38 7 d 7ae98}

  Hello

  ·         Have you managed to install the games on the system before?

  As suggested by realtimegaming support, I suggest you to disable system security software and then try to install the game and check.

  Note: Activate security software once you've done the test.

  Also, I suggest to put the system in a clean boot state and check if you are able to install the game or not.  Follow the steps mentioned in the article below.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  I suggest you to check the below link.

  Error message when you install a program: "Error 1606. Could not access the network location. "All the users\ directory '

  http://support.Microsoft.com/kb/315352

• Access violation error when you try to read the program 0 x 00000000 program completed.

  This error message keeps popping up when using certain programs.  Inevitably, it stops the program and I lose all data.  The upgrade of Vista SP2 has made things worse, and now my system is crawling along as it has not been fed over the years.

  Lou,

  What firewall and antivirus/security suite is used?

  The system was scanned with the antivirus software installed and said AV has been updated with the latest definitions?

  Can you please post including 'some programs' you are talking about.

  Maybe a maintenance tasks common system can help, clearing Temporary Internet files, cookies and history in Internet Explorer

  Use the cleaning disc http://www.vista4beginners.com/Disk-Cleanup>

  CCleaner - when disk cleanup is not enough http://www.vista4beginners.com/CCleaner

  How to use Check Disk (chkdsk) in Windows Vista http://maximumpcguides.com/windows-vista/how-to-use-check-disk-in-windows-vista/>

• Microsoft's Jet in Win7 database error when you try to open a program

  Running Windows 7 Ultimate

  We have two programs that are essential to our activities, making use of files using file extensions <.mdb>and <.dld>.

  We have not used a program for a few weeks and now Windows Update, updates including Service Pack 1 installed.

  Later, I opened one of the programs, and he opened with a window in the middle of it which announced:

  It is already opened exclusively by another user, or you need permission to view its data. >

  I looked at the file in the program folder and its icon is passed under vacuum to show as a Microsoft Jet db file. So I changed it to associate only with the program who tried to open it. Then I tried again and got the following error:

  
  It is already opened exclusively by another user, or you need permission to view its data. >

  I tried to re - associate the <.dld>but it did not.

  Last thing I tried was to open the same program and files on a laptop as we go out to workplaces. He worked as always. I looked at the <.mdb>extension and its icon was/is always empty. This laptop has downloaded and installed the updates today, but still is to be restarted - that I have not done. I guess they are the same updates.

  I have heard of problems with SP 1... What is a likely culprit? Should I try a system restore? Or is it perhaps something else?

  DRM for all the advice.

  Hello

  Please keep us updated on the issue.

  Are you connected to a moral or a domain network?

  If you are not connected to a domain network, and you are facing this problem after installing some updates.

  To check if the problem is caused due to Windows updates, I suggest you perform the system restore and see if it helps.

  To run the system restore, refer to the article below:

   

  System restore

  http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

  If you are connected to the domain network, I suggest you send your query in the TechNet Forums.

   

  TechNet: Ask a question or start a discussion

  https://social.technet.Microsoft.com/forums/en-us/newThread

  Hope this helps, get back to us if you need further assistance for Windows.

• BlackBerry Smartphones eception exception error when you try to open the text

  After the reboot, I am unable to open my texts... receiving Eception Exception: java.lang.IndexOutOfBoundsException.  I have rebooted several times, but I get the error.  Any Suggestions?  Thank you

  6.0.0.246 is the version of the OS with the torch was launched, you may consider upgrading the OS.

  See the link below to download and follow the simple installation instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• JDeveloper error when you try to open the adf application

  Oracle JDeveloper Studio Edition Version 11.1.2.1.0
  Build JDEVADF_11.2.1.0_GENERIC_110907.2314.6081

  We seek to use the ADF to replace our current STRONG application.
  in any case, I was working through some of the ADF tutorials and this morning when I opened Jdeveloper, time where I hit navigator view/application, I get the following error.
  any thoughts?
  

  erforming action (79) About [ from  ]
  Invoking command:  [ from  ]
  Performing action (64) Application Navigator [ from  ]
  Failed to load a window
  java.lang.NullPointerException
    o.i.docking.DrawerWindow.restore(DrawerWindow.java:551)
    o.i.docking.DrawerDecorator.replaceProxyDrawer(DrawerDecorator.java:78)
    o.i.docking.DrawerUI.ensureRealHostedComponent(DrawerUI.java:584)
    o.i.docking.DrawerUI.expansionRatio(DrawerUI.java:668)
    o.i.docking.DrawerUI.expanded(DrawerUI.java:651)
    o.i.docking.DrawerWindowUI.addDrawer(DrawerWindowUI.java:498)
    o.i.docking.DrawerWindowUI.addDrawer(DrawerWindowUI.java:468)
    o.i.docking.DrawerWindowUI.access$200(DrawerWindowUI.java:84)
    o.i.docking.DrawerWindowUI$Listener.intervalAdded(DrawerWindowUI.java:213)
    o.i.docking.DrawerWindowUI.registerListener(DrawerWindowUI.java:447)
    o.i.docking.DrawerWindowUI.<init>(DrawerWindowUI.java:269)
    o.i.docking.DrawerWindow.createGUI(DrawerWindow.java:397)
    o.i.docking.DrawerWindow.getGUI(DrawerWindow.java:391)
    o.i.navigator.ApplicationNavigatorWindow.getGUI(ApplicationNavigatorWindow.java:695)
    o.i.docking.DockableWindow.getHostedComponent(DockableWindow.java:231)
    o.ii.docking.TitledPanelHolder.getOrCreateComponent(TitledPanelHolder.java:47)
    o.ii.docking.TitledPanel.setPageVisible(TitledPanel.java:902)
    o.ii.docking.TitledPanel.showClient(TitledPanel.java:879)
    o.ii.docking.TitledPanel.setClientVisible(TitledPanel.java:863)
    o.ii.docking.TitledPanel.setDockableVisible(TitledPanel.java:2149)
    o.ii.docking.DockPanel.setDockableVisible(DockPanel.java:311)
    o.ii.docking.AbstractDockPanelHost.setDockableVisible(AbstractDockPanelHost.java:71)
    o.ii.docking.DockStationImpl.setDockableVisible(DockStationImpl.java:652)
    o.ii.docking.DockStationImpl.setDockableVisible(DockStationImpl.java:598)
    o.ii.docking.DockStationImpl.setDockableVisible(DockStationImpl.java:582)
    o.i.docking.DockableWindow.setDockableVisible(DockableWindow.java:162)
    o.i.docking.DockableWindow.show(DockableWindow.java:143)
    o.i.docking.DockUtil.showDockableWindow(DockUtil.java:33)
    o.ideri.navigator.ShowNavigatorController.handleEvent(ShowNavigatorController.java:49)
    o.i.controller.IdeAction$ControllerDelegatingController.handleEvent(IdeAction.java:1469)
    o.i.controller.IdeAction.performAction(IdeAction.java:662)
    o.i.controller.IdeAction.actionPerformedImpl(IdeAction.java:1140)
    o.i.controller.IdeAction.actionPerformed(IdeAction.java:617)
    jx.s.AbstractButton.fireActionPerformed(AbstractButton.java:1995)
    jx.s.AbstractButton$Handler.actionPerformed(AbstractButton.java:2318)
    jx.s.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:387)
    jx.s.DefaultButtonModel.setPressed(DefaultButtonModel.java:242)
    jx.s.AbstractButton.doClick(AbstractButton.java:357)
    jx.s.plaf.basic.BasicMenuItemUI.doClick(BasicMenuItemUI.java:809)
    jx.s.plaf.basic.BasicMenuItemUI$Handler.mouseReleased(BasicMenuItemUI.java:850)
    j.a.Component.processMouseEvent(Component.java:6289)
    jx.s.JComponent.processMouseEvent(JComponent.java:3267)
    j.a.Component.processEvent(Component.java:6054)
    j.a.Container.processEvent(Container.java:2041)
    j.a.Component.dispatchEventImpl(Component.java:4652)
    j.a.Container.dispatchEventImpl(Container.java:2099)
    j.a.Component.dispatchEvent(Component.java:4482)
    j.a.LightweightDispatcher.retargetMouseEvent(Container.java:4577)
    j.a.LightweightDispatcher.processMouseEvent(Container.java:4238)
    j.a.LightweightDispatcher.dispatchEvent(Container.java:4168)
    j.a.Container.dispatchEventImpl(Container.java:2085)
    j.a.Window.dispatchEventImpl(Window.java:2478)
    j.a.Component.dispatchEvent(Component.java:4482)
    j.a.EventQueue.dispatchEventImpl(EventQueue.java:644)
    j.a.EventQueue.access$000(EventQueue.java:85)
    j.a.EventQueue$1.run(EventQueue.java:603)
    j.a.EventQueue$1.run(EventQueue.java:601)
    j.security.AccessController.doPrivileged(Native Method)
    j.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
    j.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:98)
    j.a.EventQueue$2.run(EventQueue.java:617)
    j.a.EventQueue$2.run(EventQueue.java:615)
    j.security.AccessController.doPrivileged(Native Method)
    j.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
    j.a.EventQueue.dispatchEvent(EventQueue.java:614)
    o.javatools.internal.ui.EventQueueWrapper._dispatchEvent(EventQueueWrapper.java:169)
    o.javatools.internal.ui.EventQueueWrapper.dispatchEvent(EventQueueWrapper.java:151)
    j.a.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
    j.a.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
    j.a.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:174)
    j.a.EventDispatchThread.pumpEvents(EventDispatchThread.java:169)
    j.a.EventDispatchThread.pumpEvents(EventDispatchThread.java:161)
    j.a.EventDispatchThread.run(EventDispatchThread.java:122)

  My guess is that at some point your JDeveloper was out with force.
  Try to delete this file:
  C:\Users\yourUser\AppData\Roaming\JDeveloper\system11.1.2.1.38.60.81\o.ide\windowinglayout. XML
  and restart JDeveloper
  If this does not resolve the removal of the directory issue integer o.ide and restart JDeveloper
  and if it does not help remove the directory of the entire system.

• Update Firefox, now I get an error when you try to open the .mkv files, but not other video files

  I created an html page of cinema at home with links to movies on my hard drive. I have two types of links or href = 'file:///C:/Media/movies/Looney Tunes/MainMovie/Vol 1 Disc 3/VIDEO_TS/VIDEO_TS. IFO' for normal DVD or href = "file:///C:/Media/movies/Blu-ray/Lorax/mkv/THE_LORAX/THE_LORAX.Title800.mkv" for blu - ray. Both have worked fine (click on the link and the movie starts to play with Media Player Home Cinema) for a few years until what I recently upgraded to firefox. The .ifo files still open as usual, but now blu - ray links take me to a gray page that says "Video cannot be read because the daughter is corrupt" with a large "X" over it. If I open the html page in Internet Explorer and click on the link, it works very well (blu - ray opens by using Media Player Home Cinema). Also, if I directly open the .mkv files, they play very well (open using MPHC). Thanks for any help!

  Change your links to include the attribute type with the value of video/x-matroska . Example:

  <a type="video/x-matroska" href="file:///C:/My%20Videos/Cooking/Making%20Gingerbread.mkv">How to make gingerbread</a>

  • https://developer.Mozilla.org/en-us/docs/HTML/element/a

  I also used to get the same behavior with files from web sites, when I had the extension of InlineDisposition installed.

• Windows XP SP3: Access denied error when you try to change the beginning upward in MS CONFIG. Director of applications but I am the administrator.

  original title: access denied errors when you try to change the beginning upward in xp sr CIP 3 msconfig. I am the administrator, please the administrator

  I am a user with privileges under windows xp pro service PAC 3. I recently received an access denied error message acusing me of not being the administrator when I tried to limit the start up programs in msconfig. What should I do these changes in safe mode?

  You have scanned your system for malware? It seems its infected with something. Download ccleaner install / run. Then go to tools / startup. Delete the entries that you want here

• I'm getting follwing error when I try to open the computer management in windows 7, the error is as follows.

  The program cannot start because MSVCR100.dll is missing from your computer. Try reinstalling the program to fix this problem.

  I'm getting follwing error when I try to open the computer management in windows 7, the error is as follows.

  The program cannot start because MSVCR100.dll is missing from your computer. Try reinstalling the program to fix this problem.

  Where can I find this dll file and help me to download and install.

  MSVCR100. DLL is part of C++ 2010.  You need to reinstall that.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84&displaylang=en

• I'm trying to uninstall my adobe after effect on the Control Panel, but couldn't not. When I try to open the program the error 16 MESSAGE on the screen. How to uninstall?

  I'm trying to uninstall my adobe after effect on the Control Panel, but couldn't not. When I try to open the program the error 16 MESSAGE on the screen. How to uninstall?

  Reinstall it to restore your uninstall program.

• Disabled-Adobe Acrobat 9 Pro on old PC. Implementation error when you try to install the new PC. "Invalid serial number."

  Disabled-Adobe Acrobat 9 Pro on old PC. Implementation error when you try to install the new PC. "Invalid serial number."

  Please see the following documents.

  1. Error "invalid serial number". Acrobat 9 | CS4
  2. Invalid serial number error

  Let us know if that helps.

• Windows media player error "Windows Media Player has encountered a problem when you try to read the file" after burning CDs.

  Original title: "missing songs" in my windows media player then burn them on several cd :((

  I burned songs to several cd using my Windows media player to make different Cd, but after I returned to my library all the songs that I burned to the CD have disappeared, they are there, but they won't play it is as if they have been deleted, a window appears saying that windows media player has encountered a problem when you try to play the file. I did not notice this until after Cd burning a few I can't do more because if I keep going I'm not going to have more songs in my library! I don't know what to do im going crazy, it took me a long time to get all of these songs and now he disappeared! I have Windows 7 Ultimate is the version 12.0.7601.17514 hope that helps

  Hello
   
   
  They were playing before you burn CDs?
   
   
  Method 1:
  
  Open the troubleshooting Windows Media Player settings Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
  Open the troubleshooter in the Windows Media Player library:
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter
  
  Method 2:
  
  This problem may be due to database corruption. You can delete the Windows Media Player database and check if the problem persists.

  Steps to clear the database of windows media player:

  a. exit Windows Media Player.
  b. Click Start, run, type %LOCALAPPDATA%\Microsoft\Media Player and then click OK.
  c. Select all files in the folder and then click on Delete on the file menu.

  Note you don't have to remove the folders that are in this folder.

  d. restart Windows Media Player.

  Note: Windows Media Player automatically rebuilds the database.

  If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:

  a. exit Windows Media Player.

  b. Click Start, click Run, type % LOCALAPPDATA%\Microsoft and then click OK.

  c. Select the Media Player folder, and then click on Delete on the file menu.

  d. restart Windows Media Player.

  Note Windows Media Player automatically rebuilds the database.