Received Windows scam call, is the computer at risk?

Similar Questions

• Windows didn't prepare the computer to start the next phase of installation

  Hey I get the error "windows has no prepare the computer to start the next phase of installation" during the installation of vista and Windows 7, I use xp professional I would like to mention that a few days ago, I company vista works well, so I thought I should update to the win 7 but since that day I have my receive this error message and also I could not install vista  , the specifications of the system are: optima PC with motherboard 2.8 GHz intel and intel 865GLC inside the processor 2.8 GHz, 1 GB ram, 160 GB HDD
  PLEASE please help me I lost so much time, but all in vain :(: @.
  I also tried msconfig utility chkdsk, but she shows that its fine and also unplugged all other additional devices in the connection only the mouse and keybard but no American (e):
  PLEASE SOMEONE HELP ME

  Hello

  These are forums for vista for home pc users

  you use enterprise

  Try the vista it pro forums

  http://social.technet.Microsoft.com/forums/en-us/category/windowsvistaitpro/

• Cannot install Windows 7 "Windows didn't prepare the computer to start the next phase of the installation." to install Windows, restart the application.

  Original title: Installation of Windows 7.

  I tried to install Windows 7 (clean install from XP and reveived the following message is displayed:)

  Windows didn't prepare the computer to start the next phase of the installation.  to install Windows, restart the application.

  I restarted my PC, anti anti-virus disabled (as advised) and still get the error message.

  According to the Upgrade Advisor Windows 7 my PC is compatible.

  Any ideas?

  If you have compatible hardware and your computer still stops responding, disable any unnecessary material. Remove (USB) universal serial bus devices. Remove or disable network cards, sound cards and cards of the series; and then restart the installation.

  Boot from the Windows 7 DVD
  Click Install now
  Accept the license agreement
  When the option is displayed to select a type of installation, click (Custom advanced)

  Select the disk partition where you want to install Windows 7 click Next.

  You will receive the following warning:

  The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

  (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

  The installation program will now begin installation. During installation, your computer will be restarted several times.

  Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

  You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

  http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

• Can I receive a phone call on the iphone 5 s using internet?

  Hello

  I was using internet via WiFi with my iPhone 5s, but I couldn't the incoming call. I was contacted to another number and told me that my number in the iphone is not accessible. During this period, they tried to reach me, I was on the internet via Wifi. Once I went on the net, everything was working fine, I could receive calls.

  TI is possible when you use internet via Wifi or data, I can not receive or make calls on the iPhone 5 s?

  concerning

  Endre

  Depends on your carrier/network, read here:

  https://support.Apple.com/en-us/HT201673

• Portege M400: Is it possible to receive and make calls with the SIM card

  Is it possible to receive and make calls with the card SIM module in the Portege M400?

  I know that you can send and receive sms messeges, which, according to me, the software is not all good because you can't hold much, and you can't send to ems or mms.

  But there may be other software here?

  Hello

  What software do you mean exactly?

  As far as I know that the MobiLink was preinstalled on some units Portege M400.
  This software supports these features:
  Send and receive SMS, composition and read TEXT messages in several languages, compose and send to multiple recipients, the mobile contacts address book support, Rich edit for the launch of URL and Email using embedded addresses.

  As you can see that you can not use this software to make calls!
  And unfortunately other software does not know me :(

  With regard to the MobiLink Communications Software Suite;
  The details can be verified here:
  http://www.novatelwireless.com/products/solutions/MobiLink.html

  Greetings

• Install Windows 8 on external drive Thunderbolt - Windows could not prepare the computer to begin the next phase of installation

  Hi all

  I'm at my wit's end trying to install windows 8. Let me start at the beginning: I used to have windows running on my Mac Pro ssd internal 8.1, installed via bootcamp. It worked well for a while, and then refused to start, gives me a blue screen KERNEL_SECURITY_CHECK_FAILURE. Despite some advice from lonely T, I was unable to fix and ended up wiping the partition and relocation, again via bootcamp. Yet once again, it worked for a few months, then the same problem. I made this one last time, and it only lasted 2 days... So I gave bootcamp.

  I think that the hybrid MBR partition scheme that implements bootcamp is the culprit, but I don't really have evidence to substantiate this claim. In any case, I tried to install windows in EFI mode. (If I understand correctly, the hybrid MBR is set up to allow windows to install in legacy BIOS mode, but that windows 8 may now install efi, which supports my Mac Pro mode.) My Mac is the new Mac Pro (end of 2013, trash in shape), and I can say short UEFI 2.0 (I have the latest efi update from apple installed).

  The method I'm trying:

  1. create a new partition in HFS + on my external drive using disk utility. The drive has now it's efi partition and partition empty 750Go I want to install windows a 1.25 TB storage partition that I use with my mac. It has a GPT. I formatted HFS + and no FAT, because I think that disk utility creates the same hybrid-MBR as training camp every time a FAT partition is created.

  2. use gdisk to confirm that the disc does not have a hybrid-MBR. (sudo/dev/disk1 gdisk watch MBR: protection)

  3 restart my mac and hold the possibility to put in place to bring up the boot efi menu.

  4. Select the EFI_Boot DVD icon (that's the windows 8 install dvd that I have in my superdrive USB drive)

  5. go in the menus of the disk selection screen installation and delete the partition in HFS +, I created to install windows on (the format option is not available)

  6. now select "Unallocated space" on the good drive and click Next.

  The problem:

  Partitioning seems to go ok (there is no feedback on this basis, but it proceeds to the next screen, and all new partitions expected are there if I check diskutil list later). He said it is "copy of windows files", but then stops with the error "Windows has no prepare the computer to start the next phase of the installation." To install Windows, restart the installation. "If I restart, I can start the same process all over again and get the same result.

  The Question:

  How I get this error and get windows install?

  Extra pieces:

  • The first time it happened I assumed it was the new sip / thing "without roots" in El Capitan, causing problems, then I disabled, but I still get the same error.
  • After reviewing the diskutil list output after one of installs it without success, I found that a labeled EFI partition has been created after my storage partition (the original efi partition was still there in the upper part of the disc).
  • I have windows 8.1 installed now bootcamp on my internal ssd. It was planned to use it and winToUSB to put windows on my crush, but I found that it only works with usb2. I do not have installed could cause problems with the installation on another disk.
  • Before say you I can't run windows on an external, yes you can, and many people have. I read windows sees thunderbolt internal disks.
  • I read a few other posts on this and other sites on this problem, but could not find a pertitnant solution to my situation. I found one that suggested to remove the efi on my disk partition, but that seemed like a bad idea, so I didn't try.
  • I write this at 1 in the morning after a day spent in front of the computer trying to get this working, so please excuse typos typing or other. I am pleased to provide you with any pertinant information helping you will help me.
  • Thank you!

  The other thing I tried also almost succeeded:

  Although I prefer to get the method above works, because it seems the most promising, is something else, I've tried that I thought worth mentioning. If you offer advice pertaining to this method rather than the above, I would appreciate it if you could explicitly declare that at the top of your answer. Thank you.
  

  I tried to install windows on the physical disk using vmware and virtual box. The instrutctions I followed for this can be found here: http://www.andrewsavory.com/blog/2011/2156 (the only thing different, it's because it's on an external drive, I created the Fat 32 partition manually using disk utility). The first time (using vmware) installation seems to go off without a hitch, but I couldn't get my computer to see the windows partition as bootable with the boot efi menu hold-option regular refined or with system preferences-> startup disk. I think that I was using always inadvertently a hybrid-MBR at this stage. I tried to repeat this new beginning with the first two steps above to avoid the hybrid-MBR. But now when I try to create the virtual machine based on the gross vmdk, it starts to copy the files then says not sufficient permissions and fails. I don't know if it's a permission with the disk or the hard problem. I tried chmod 777 and chown $USER of the vmdk disk (/ dev/disk1s3) does not.

  Wow, that was a long post...

  1. when a second drive is detected by the Windows Setup program, he wants to create his own brand of EFI (104 MB) and not to mess with the Mac EFI (200 MB). You can force it to use the EFI to the Mac using Diskpart commands.

  2 instead of HFS/FAT32, create a piece of 750 GB free space and it should only get a new MSR/MSD, without the part of EFI.

  3. on your VM method, the link you have is quite old. You have a MP 2013, with references to the 2010 Mac alumni and is a bit too archaic to be useful. http://forums.macrumors.com/threads/install-a-Windows-7-partition-on-Mac-OSX-Wit hout-optical-car-or - usb.1836959 / #post... seems to work for many and can be useful for a test. It also uses Winclone.

  4. you can also try http://bleeptobleep.blogspot.com/2013/02/mac-install-windows-7-or-8-on-external. html .

• Generally when I go in windows or by mail, the computer will pick up, and then when it opens, I can't keep the page at a particular place

  Original title: blocking or scrolling

  Generally when I go in windows or by mail, the computer will pick up, and then when it opens, I can't keep the page at a particular place. It scrolls upwards or downwards, when I try to open a place to file an open letter from mail, or trying to do some work. Please notify.

  Hello

  1 how long have you been faced with this problem?
  2 don't you make changes on the computer before this problem?
  3 what e-mail client or browser you use?

  Step 1: Check if the problem persists in the clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  1. click on start and then click Run.
  2. type msconfig and click OK.

  The System Configuration Utility dialog box appears.

  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
  4. When prompted, click on restart to restart the computer.

  Step 2: Also, viruses or malware scan and check.
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356

  Step 3: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Reference:
  Using the event viewer
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true
  Understanding of event viewer
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true
  Procedure to view and manage event logs in Event Viewer in Windows XP
  http://support.Microsoft.com/kb/308427

• Launch of the program in an entire window every time that the computer starts caching

  Problem is that I have the program launch Cache in a full window every time that the computer starts. Stupid! It should start only in the system tray. Imagine every other startup program starts in a full window from the start. Is not acceptable. Also, I had disable the security function in the control panel of Windows 7, which allows the programs to make changes to the computer or leave it in a message box whenever he throws. Fuck that person nothing told me on this software is so much in need. In a chat online SanDisk said it's just the way it was designed.

  You can choose to not launch the application at windows startup ("do not start with windows" option). The caching engine still works without the GUI app.

• The Windows Audio service is stopped when I try to run it it displays the following error message "windows cannot start the Windows Audio service on the computer local error 0x800700C1: 0x800700C1.

  original title: The Audio service is not running windows vista

  Hello

  I tried windows repair common audio problems it did not fix the issue. It seems that the Windows Audio service is stopped when I try to run it it displays the following error message "windows cannot start the Windows Audio service on the computer local error 0x800700C1: 0x800700C1.

  I saw it in Event Viewer

  The file system on the disk structure is corrupted and unusable. Please run chkdsk on the volume SQ004725V01 utility.

  Thank you

  -Majid

  original title: The Audio service is not running windows vista

  Hello

  I tried windows repair common audio problems it did not fix the issue. It seems that the Windows Audio service is stopped when I try to run it it displays the following error message "windows cannot start the Windows Audio service on the computer local error 0x800700C1: 0x800700C1.

  I saw it in Event Viewer

  The file system on the disk structure is corrupted and unusable. Please run chkdsk on the volume SQ004725V01 utility.

  Thank you

  -Majid

  These error messages are a pain in the neck to extract useful information.

  I suggest that you do a search online 'pilot audio free downloads' and find another audio program for your PC.

  If you find something that works for your satisfaction - remove your original pain in neck audio software and make sure you make your audio program newly found the 'default' device.

  Realtek and NVIDIA, for example get stuff good free audio driver.

  If the new program does not work - it would be a good indication that you have hardware on your PC, drive problems and no amount of play more with to try to correct the audio software will help. Period

• When you try to set up my Tv Tuner in Windows Media Center, I get this error message: "TV Setup has encountered a serious problem. Click Finish to exit, and then try again. If this problem persists, restart Windows Media Center or the computer. »

  I have a HP m8034n pc with a tuner Hauppauge WinTV HVR-1600 NTSC/ATSC Combo.  The pc came with Vista and Windows media center worked great just with the tv tuner.  I upgraded to Windows 7, December 2 and fail to put in place my tv with WMC tuner.  The recorded shows that I had before the upgrade to Windows 7 appear and play without problem in WMC. I used the hardware diagnostic tool that is installed on my pc to control the Tuner, and during the test, I can see fine TV stations.  This unit is compatible according to microsoft Windows 7. I have the latest driver and tried to uninstall and reinstall. I ran Windows Update and everything is up-to-date. After that WMC checks tuners, it says:

  screen A___
  WMC has discovered the following:
  Analog cable (1 Tuner)

  Other tuners or TV signals were detected but will not be configured.
  (Show details)

  Is this Setup correct and complete?
  o Yes, configure TV with these results
  o no, show more options
  ________________
  When I click on show details, it is said:

  screen B___
  No TV Signal
  If a TV signal should be present, check your signal for following tuners connections and try again:
  Hauppauge WinTV 418 BDA Tuner
  ________________
  There is another question, because he does not list my correct tv tuner. I click, so I'm now on A screen again.

  When I click Yes, set up TV with these results,-(for the analog option Cable(1 tuner), I select my cable service is, and then click Next.) It then displays a confirmation of analog cable and my cable provider, I click Next again and the error message "installation TV met with a serious problem. Click Finish to exit, and then try again. If this problem persists, restart Windows Media Center or the computer. "appears.

  I even tried to set up the signal manually and on the confirmation screen, I click Next, and get the exact same error.

  I would really appreciate any help and if more details are required, please let me know.  Thank you!

  -Doug

  I don't know what happened, I left my PC off overnight and planned reformatting today. But I decided to give him another chance. Instead of saying the tuner was not available. He showed me a static snow image strong, as he was trying to use my Analogue tuner. In fact, it is supposed to use the composite input for my cable box. I re set my TV signals, and now everything works well again. Its strange because I reboot half a dozen times last night and it's never worked. Leaving the PC turned off for the night must have done the trick, I guess.

• A call unsolicited "Windows Care", indicating that the computer has been send messages to Windows, wanted access computer to solve the problem. Is this a legitimate call?

  Original title: I will take a phone call from "Windows Care" telling me that my computer was sending Windows messages.  He wanted to access my computer to solve the problem.  Is anyone aware of this company?

  Does anyone got a call from 213-221-3528 "Windows Care"?  I received a phone call from "Windows Care" telling me that my computer was sending Windows messages.   I had some problems with error messages saying that there is an unknown device on my computer.  The care Windows person wanted access to my computer to solve the problem.  I would not grant him permission until I have check this.  Everyone is aware of this company and it is legitimate?

  It is most certainly NOT legitimate.  There are a great many scams running right now, in many countries around the world, with similar claims. None of them believe.  Microsoft never call unless you called first and made arrangements for a recall to work.

• Have a problem with the call on the computer running slow

  I get a lot of calls, saying: my computer is slow and they need to fix the person said

  that windows has reported errors on my PC
  Is it a scam or real
  Thank you

  Hello

  It's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• I received a phone call from Global Computer Center, who said he had a problem with my computer

  I received a phone call from a Barry Smith of Global Computer Center? who said he there wasa problem with my computer and it took me through solutions, how to check if this call is genuine he was calling from the phone number is 0035361748210?

  I refused is an offer of assistance on the ground that it was not convenient.

  * original title - CONTACTS of PHONE *.

  Hello

  It is a type of scam. If they call again, don't give them access to your computer, like your security could be compromised. Just hang up, tech support companies good reputation are not unsolicited phone calls.

• Windows scam Call-What should I do?

  Hello, I just fell for a scam Microsoft Cold Calling. They told me to check my observer of events, and then go to www.support.me. They then told me to enter a 6-digit number and click on "connect to technician. I did, but then they realized I was only 16 years old and I was not the owner of the computer or the person paying for the internet. They sounded so irritated, told me to call at the time where my parents came home and told me to turn off my computer. There was no sign of moving the mouse and nothing has been downloaded. I turned off the PC and disconnected from the power supply and the internet immediately. They have planted a virus on my computer or obtained control of it? Or they want just money? I'll take to a computer repair shop. Which will solve all the problems?

  Hello

  It's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  =======================================================================

  Search for malware and if none found you are probably OK. However, the real danger is obtained
  computer information such as credit cards, banks and any other information that allows them to
  to steal money or identity. If there is this type of information on the computer then you have to leave
  your parents know of the issue, you should do anyway.

  As you say the story it doesn't sound like they had access to your computer for more than one
  minute or two, or not at all. If that's true, you are so so good.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  RUN - type in the box-

  sfc/scannow

  Then run checkdisk (chkdsk).

  RUN - type in the box-

  Chkdsk /f /r

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Problems with the installation of windows updates and reboot the computer

  When you try to restart the computer it freezes on "installation updates.do not turn off computer.". Currently have 20 updates which will not be installed. computer says CCC.exe prevents the computer from restarting and getting error code 80240016 when you try to install the updates

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/kb/957307

  Error message when you try to install the updates on the Windows Update Web site or the Microsoft Update Web site: "0 x 80240016.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not resolve the problem:

  Windows Update Forum:

  It's updated operating system Vista, upgraded installation and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost, are kindly Error Codes and exactly what happens when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner