Receiver of message pop up ads activated and call 1-877-959-5183

I get the message below everytime I open Mozilla Firefox browser or add a new tab.

-J' uninstalled and reinstalled Firefox 3 times.
-J' contacted Comcast Cable and they confirmed that my pop up settings are accurate.
-J' used Internet Explorer and Google Chrome and this message never occurs with these browsers

Or, we will address the malware-ish of this first aspect. Here's my method to track down and clean the bad Add - ons and other hijackers. I know it seems long, but it's really not that bad.

(For Windows Vista, 7, 8, 8.1;) XP is a little different)

(1) open the Control Panel, uninstall a program. After the loading of the list, click on the column heading "installed on" to group infections, I mean additions by date. This can help the undisclosed items bundle smoker who snuck out with some software, you have agreed to install. Beware of everything that you don't recognize / remember, since malware often uses sounding names important or innocent to discourage you remove. Out as much garbage as possible here.

(2) open Firefox page modules using either:

  • CTRL + SHIFT + a
  • "3-bar" menu button (or tools) > Add-ons
  • in the Windows "Run" dialog box, type or paste
    firefox.exe "about:addons"

In the left column, click on Plugins. Set essential and unrecognized plugins 'never enable '.

In the left column, click Extensions. Then, in case of doubt, disable (or delete, if possible) not recognized and unwanted extensions. All extensions are optional; none come with Firefox.

Often, a link will appear above at least an extension disabled to restart Firefox. You can complete your work on the tab and click one of the links in the last step.

Any improvement?

(3) you can search the rest of problems with scanning/cleaning tools listed in our technical support article: Troubleshooting Firefox problems caused by malware. These scanners on request are free and take a long time to run. If they end quickly, especially if they require the payment you have a serious infection. I suggest the specialty forums listed in the article in this case.

Tags: Firefox

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    Noel,.

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