Recent crash computer had to wipe HD-have Extd CS3 and CS5 upgrade Adobe disks acct shows only CS5 registration of origin. What should I do?

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• I have version 30 and use Windows 8.1. Rpet Firefox restart to update. What should I do?

  I "restarted" Firefox, but that did nothing. I restarted my laptop twice and that has not changed anything. If I go to help, and on Firefox, there is this message, "restart to update". Today, while I was on a website read something, a message came up on my screen telling me to download the update before I could continue. I didn't trust this message, so I supported on Firefox and rebooted.

  I have Malwarebytes and you ran this analysis complete. I have Kaspersky Pure Internet Security and you have run an analysis complete. So I don't know what to do next. Any suggestions? I'll be very grateful for your help.

  Please go to www.getfirefox.com and download and install the latest update. Thank you!

• Hello. Hard drive of my computer totally crashed & I had to wipe my hard drive. I wasn't able to log out of my apps for the creation of clouds which my wife has 2 licenses for us. Can someone please explain the process to re download these apps please

  Hello. Hard drive of my computer totally crashed & I had to wipe my hard drive. I wasn't able to log out of my apps for the creation of clouds which my wife has 2 licenses for us. Can someone please explain the process to re download these apps please? Thank you..

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Kind regards

  Sheena

• I just had to wipe everything on my mac and reinstall the operating system.  How can I get my products Adobe Creative Suite back on my computer?

  I just had to wipe everything on my mac and reinstall the operating system.  How can I get my products Adobe Creative Suite back on my computer?  I do not have a disk.  I think I bought the package online.  I don't see anywhere to re - download.  The purchase was made in 2011.

  Any help?

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Download and installation to Prodesigntools help links are located on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions". window using the Lightroom 3 link to see these "important Instructions".

• my computer crashed and I can't receive my acrobat 10 I bought online. What should I do to not have to pay for a new update?

  my computer crashed and I can't receive my acrobat 10 I bought online. What should I do to not have to pay for a new update?

  Hi joec,

  You can download and install Acrobat 10 of: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  and then use the serial number purchased to activate the software.

  Kind regards

  Rave

• How can I reinstall Windows XP? I don't have my OEM of Windows ME records. I don't have my Windows XP to upgrade the disks I got the OEM. It was a free upgrade to Windows XP with my purchase of the computer with Windows Millennium Edition.

  How can I reinstall Windows XP?  I don't have my OEM of Windows ME records.  I don't have my Windows XP to upgrade the disks I got the OEM.  It was a free upgrade to Windows XP with my purchase of the computer with Windows Millennium Edition.

  I'm sorry, but you will need a Windows 9 x / ME drive to provide during the XP installation from the XP disc is a version upgrade. There is no way around that. See if you can find a friend with an older operating system disk (not a recovery disk) to support qualification. Otherwise, you would need to buy the full version (not upgrade) of XP to install on the computer. MS - MVP - Elephant Boy computers - don't panic!

• I have Photoshop CS3 and copied photos in. NEF (RAW) format to the computer (Windows 7), but they did not open. WHY?

  I have Photoshop CS3 and copied photos in. NEF (RAW) format to the computer (Windows 7), but they did not open. WHY?

  Then CS3 with ACR 4.6 is (at best) naturally obsolete as ACR 8.6 is necessary.

• Hi - I recently bought a new iMac. I have a design Premium cs5 recorded which is an upgrade - I have no disk for cs4 but the qualifying serial number for it. I installed cs5 via download on my iMac, but it does not accept the ser

  Hi - I recently bought a new iMac. I have a design Premium cs5 recorded which is an upgrade - I have no disk for cs4 but the qualifying serial number for it. I installed cs5 via download on my iMac, but it does not accept the serial number. If anyone can help. Anyone who thinks that Adobe will lose a lot of customers with no chat or calling users cs5 support?

  You can support the serial number and activation support.

  Mylenium

• my photos are saved in my photo file, but they have been digitized and now say adobe PDF and post to Facebook, someone knows why or what I can do?

  my photos are saved in my photo file, but they have been digitized and now say adobe PDF and post to Facebook, someone knows why or what I can do?

  Hello

  Thanks for posting your query in Microsoft Community.

  According to the description, you are facing problems with display PDF document on the website Facebook. To quickly provide a solution, answer these questions:

  1. web browser Whish is do you use?

  2. you receive an error message or error code?

  3. what operating system is installed on the computer?

  4 did you do changes on the computer before the show?

   

  If you are using Internet Explorer then I suggest you to follow these steps and check if it works.

  Method 1: You can open Internet Explorer mode without modules and check if the problem persists.

  Run Internet Explorer in "no Add-ons" mode

  a. click Startand type Internet Explorer in the box to start the search.

  b. click Internet Explorer (No Add-ons). Internet Explorer opens without Add-ons, toolbars, or plug-ins.

  c. test Internet Explorer to verify that it works correctly.

  You can also follow step 4 of section to disable without add-on.

  Internet Explorer is slow? 5 things to try

  http://Windows.Microsoft.com/en-AU/Windows/help/Internet-Explorer/slow-five-tips-to-boost-performance

   

  Method 2: Reset Internet Explorer settings

  Follow the steps in the KB article and check out them below if the problem persists.

  How to reset Internet Explorer settings

  http://support.Microsoft.com/kb/923737

   

  Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

  Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do? I use a mac

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I use a mac

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• "Sorry, we are unable to access your account. Your account may have been disabled. We recommend that you contact us to discuss this account. "- What should I do then?

  "Sorry, we are unable to access your account. Your account may have been disabled. We recommend that you contact us to discuss this account. "- What should I do then?

  @bell.net

  Contact the @bell.net Support about the issue.

  http://support.Bell.ca/Internet/email

• I have a legal copy of windows Vista Home Basic, but I lost my registration key. What should I do?

  I have a legal copy of windows Vista Home Basic, but I lost my registration key. What should I do?

  How to replace hardware or lost, broken, or missing Microsoft software

  How to replace Microsoft software or hardware, order service packs and replace product manuals

• Hello, I have a creative signature cloud trying to renew the plan and will not appear in the information of the plan page. What should I do? adiquiro a new plan? or can someone help me?

  Hello, I have a creative signature cloud trying to renew the plan and will not appear in the information of the plan page. What should I do? adiquiro a new plan? or can someone help me?

  Hello

  For more information, see the following links:

  Renew, restart, or extend your Adobe Creative Cloud membership

  'Renew your membership' message when you start an Adobe Creative Cloud application

  If nothing helps, please get in touch with support with adobe:

  Contact the customer service

• I want to reinstall acrobat XI I don't have a serial number, I lost it when I upgraded to adobe acrobat CC which I don't want.  What should I do?

  I want to reinstall acrobat XI.    I don't have my serial number.   I lost this program when I upgraded to adobe acrobat CC which I don't want.  What should I do?

  https://Accounts.adobe.com/ , then click on Plans & products top

• I've been using Lightroom 5.2 for about a year on a laptop Windows 7, general catalogue on a drive hard usb removable.  I now have a Surface Pro Windows 3 I want to edit photos on it too.  What should I do to get both devices using LR 5.2.  Not

  I've been using Lightroom 5.2 for about a year on a laptop Windows 7, general catalogue on a drive hard usb removable.  I now have a Surface Pro Windows 3 I want to edit photos on it too.  What should I do to get both devices using LR 5.2.  Note the tablet doesn't have a CD player.

  Also if you wish, you can also download a version update 5 LR:

  Install Photoshop Lightroom

  5.7.1, same serial key.