Recent emails blackBerry Smartphones with server updates

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• Problem blackBerry Smartphones with software update on Storm 9500

  Hello

  I m new here and I have a problem with my Storm.

  I wan´t to install software was last updated and my phone computer says that there is not enough free space on my storage. But I Don t have data or applications on my phone and it says that there are 867 MB of free space!

  Please help me, I Don t know what to do...

  Thank you

  I'm not an expert on the use of the MAC version of office, but the messages that you receive, there must be something more to clear. You could try a WIPE on the BB to really clear everything... then try the update again. Unless, of course, WIPE is what you mean when you said "Format".

  You might also find some advice on the use of desktop MAC software in this forum:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-for-Mac/BD-p/blackberryformac

  Good luck!

• Problem blackBerry Smartphones with device update the Version of the software 7.1.0.746 for BlackBerry Torch 9810

  I received an error when you try to update the software version of 7.1.0.391 to 7.1.0.746 device

  Computer rebooted, turned off mass storage device, reconnected phone several times, but always the following error.

  !  There was an error in updating your software.

  Application loader failed to connect with your device. Restart the process of loading, reconnect your device and try again.

  Encountered unknown error [A:0 x 00000001]

  The phone will reboot with the old software and everything works fine.   I guess that its better to wait for a temporary fix of the program or simply not load the software at all.   Does anyone else know this problem?  Cheers, EJPM

  Just complete the update on the Web instead of the update of computer desktop and everything worked well. NOTE: It does not take very long.

  Then, maybe there is a bug in the update of desktop?     anyway, if anyone has the same problem try the update the Web.  I hope it will work for you.  Cheers, E

• Issue with reading the emails blackBerry Smartphones

  We have a customer who has problems receiving e-mails on his blackberry since our serves as a list; It seems to be adding "= 20" randomly in all of the e-mail. Can someone help me with what could be the cause, and what we might be able to do to solve this problem?

  Any help would greatly be apprecaited, thanks.

  OK, this device is OS high enough to email HTML is automatically activated.

  Ask your user name if they have your future service to them as text only or HTML emails.

  And search for above my other questions.

• Server error blackBerry Smartphones with a total loss of data

  January 1, my torch met a server error.  I bring periodically and do not think that writing the code, I remember there was a.  The phone has not answered a few attempts to restart, then I put down and returned to it in ten minutes.  The phone has restarted and now displays "Please register your blackberry" or something like that.  Obviously, a bad sign!

  I lost all data and settings.  I didn't know what a big deal, he would be seen has just adopted this smart phone a few months ago.  It seems that all is lost and there is no way to recover whatever it is, I never made a backup.  I had been deceived into believing that AT & T or RIM could restore the data for me!  Laughing out loud.  For later use, it looks to downloaded the Destop Manager and make regular backups will solve the problem.

  Is it possible to recover all (or part?) the data and settings, I've lost?  And does anyone have any experience with server errors that totally erase your torch?  I'm a little worried about maintaining the integrity of the phone!  Thanks in advance for any help.

  For some reason, your phonetic search phone wiped itself.  With no backup in place, data are missing.  You're right, however, the Office Manager is a good idea to make backups.  You can also load a blackberry protect on the device, so you can have a backup online as well.  It works behind the scenes and live which is useful.  Check

  http://us.BlackBerry.com/apps-software/protect/

• Problem blackBerry Smartphones with updates/app loader/SoS - Blackberry Curve 8900

  The symbol of SoS came today and I looked up what may be causing it.  Nothing appeared to be damaged if the only other option was my software was not up to date.  Well, I installed the software for the device from RIM under my service provider, but oddly, I had no prompts to choose the directory in which I tried to install the software.  After installation, the Application loader loaded, and I clicked on "Start" on "software update."  I got a prompt saying: "Please connect your device" with a menu of dropbox and any options that it contains.   Now, my blackberry works with this computer (Windows 7) because I can access photos/music/etc through the storage using the USB.  The USB is connected when I try to use the Application Loader.   So ontop of the fact that I can't use my phone until it is updated and cannot update the phone due to software bug, I also can't FIND the path to failure again access software!  Like I said earlier, there is no no. PROMPTED to wonder where I have to install the software.  I looked on several forums for the automatic and same path SEARCH keywords such as "Research in Motion", "Device Manager", "Application Loader" and even "Blackberry" and none of these files allegedly exist.  I can access ONLY the charger of application through uninstalling and reinstalling the software, because it runs automatically after installation.  I hope that the program from a site legitimate BlackBerry (https://www.blackberry.com/Downloads).

  I am very, very upset by this phone. OnTop of the many bugs I've known throughout its use, its sad that I HAVE as a customer to update my phone my phone just otherwise stop across the network to my ISP until I do it.

  If I do not get immediate help on these issues through independent e-mail, personally never buy a Blackberry again and to discourage anyone from aswell.

  Kind regards

  Chris

  Already done this as I have explained in the original post.  Even then, I clicked on your link and was sent to the same Web site that I had already spent too except the one you sent me was strictly for East Asian languages, which I'm not going to download.  I had already downloaded the international and selected English.  The path to this program does not update the phone matter.  I have yet to come across a program that doesn't work than strictly on your C drive only.  Despite this, I have enough space on my C drive for the file - but it does not yet exist nor do ALL files/folders in the directory that was supposed to be created.
  Oh well, thanks for your help.  I guess I'll have to deal directly with RIM and waste more time with this phone.  Bugs, gel, blockings, reception loss/bad PC/updates to update software that are up-to-date and for the worst of all - a phone that forces all the reception off the power when you need to update, what a very good product.
  PS. other then Google Maps, no addons were never / have been installed. Phone never fell on a hard surface, but has a box of rubber for this instance.  Phone has no damage water (indicated by white strips) and no interior/exterior changes have been or is still made.  Never left in a hot/cold climate for long periods of time either.  So there is really no excuse other then a bad product.
  Wish me luck when they tell me to call my service provider of reception because it will not be the fault of phones; or, I will say to call microsoft, because it will not either rims software.  This is the circle of bad technical support.
  Thanks again.

• BlackBerry smartphones can not update bb id

  Hello

  I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

  Thank you and hope to receive a feedback with you!

  EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello and welcome to the community!

  Time to take a step back:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The seller must complete their first steps before you try to use anything.

  Good luck!

• BlackBerry Smartphones with app Facebook 1.6 problem

  I wonder if someone could help. I've recently (yesterday) updated my Blackberry Pearl with version 1.6 of Facebook and now can now liked log in the application on my phone due to the following error:

  "Cannot connect because a data service is not available. Please try again later. If the problem persists contact your support provider. »

  It is a combined work, so using enterprise server, but 1.5 version used to work properly and things like msn messenger and myspace application also work. I reinstalled several times and followed up with the battery pull. Is there anything else I can do? Or does anyone know where to get the 1.5 version so that I can go back to that?

  Thank you

  L

  OK - this has been fixed! Contacted Vodafone and they told me that my BlackBerry had not been in service for internet access. They did something their end, and bingo, application works like a charm! Not really sure it was worth all the hassle, but there you go.

• BlackBerry smartphones can not update AppWorld 907 invalid COD

  Hi guys. I bought my Torch 9800 (v6.0.0.570) in 2011 and so far the problem is still not resolved. Everytime I open the AppWorld

  -A message appears: "To continue to use Blackberry App World, you must upgrade your current version."

  - Then I download the update.

  Whenever the 99% achieved download bar, suddenly a message appears "907 invalid COD".

  I can't even delete my BB AppWorld. There is no option "Delete" in "Application Management" or "Modules".

  Hi Firdaus92

  In this case, it is advisable to upgrade the version of your operating system to the v6.0.0.756

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones appworld not updated

  I tried to get appworld but received a message "to continue to use the bb world app I need to first upgrade my current version". After access to the Web site of bb to upgrade, I have chosen update today, then download now, and then click Next after selecting my language. Finally, the download option has come that I chose. message then told me he already excist and asked me if I want to replace it with the new version, I chose to replace. the new message came stating failed download. then I checked the details where it says 907 invalid COD.

  What can I do to fix it now?

  Help, please!

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry Smartphones with Blackberry world App error questions (80002)

  Its been a while since I updated my blackberry torch from 7.0 to 7.1 and after the update, everything seems to work fine except the AppWorld. Whenever I try to open Appworld it says it needs a Blackberry, I would update and then the error message "Blackberry I have failed to install. Please try again later (80002) plus". It will not update via WiFi or after several reboots.

  BIS is essential in your phone model! You should consult your telephone service provider

  you are new to the BlackBerry smartphone?

• BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

  I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

  When I click on the BlackBerry App World on my camera icon, I get the following message:

  "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

  So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

  So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

  I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

  I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

  "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

  If anyone has any advice on how to solve this problem, it would be much appreciated.

  The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

• BlackBerry smartphone App world updated the blackberry torch 9800

  When I clicked on app world he said that she needed an update. Whenever I click on update, it will get at the end of the app world update then it will say "update failed". I can't use app world anymore because I can't update and it won't let me not use app world unless I update. Please help me.

  Hello Stephaniexo

  Welcome to the Forums of the BlackBerry Support

  If you encounter the problem of BlackBerry App World update, then please try this:

  On your home screen the unit go to Options > device > application > locate and remove BlackBerry App world in this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Once deleted perform a battery pull reboot by removing the battery whiel your device is turned on, wait a min. and then reinsert this return. Finally, after the reboot, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the latest version available for your device.

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Confused BlackBerry Smartphones with Blackberry Storm Desktop Manager

  The Roxio program platform is really confusing me. I'm used to a Palm application and can't quite get the hang of this thing.

  My biggest problem is that I can't find a way to use my computer to add contacts instead of on the phone. This program is an application where you can use the laptop to add information and new contacts and then synchronize with the phone?

  I figured out how to add video (although its easier by using the mass media and simply drag / drop), add pictures and Itunes sync but contacts seem to be non-existent.

  As always, thanks in advance!

  the Palm is 'Connector PC' + 'PIM' (personal information manager)
  the RIM is just "PC connector.

  In addition to the Desktop Manager, you must use a PIM on your desktop. Best solutions are Microsoft Outlook or IBM Lotus Notes. Both allow you to edit your contacts on your PC and then synchronize with your BlackBerry smartphone.

  or you can use GoogleMail contacts, with real-time wireless synchronization. This solution does not require a PC.