Record blackBerry Smartphones Virgin Mobile

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• BlackBerry Pearl 8130 Blackberry Smartphones - Virgin mobile provider

  I'm with Virgin Mobile, God bless 'em, they're beautiful, BUT maybe they are as new to the Blackberry world as I am, I have a few questions, I really hope that someone can help me with

  (I) I searched high and low (after hours of customer service) for the Web site of Virgin blackberry that my camera won't let me change the signatures go out with my email.  The documentation says I can do it on e-mail settings options, but I can't, it does not appear. I don't have the thing of the companies Exchange and Office Manager has been pretty useless - it won't import my address book from outlook, but it's a story whole nother. Anyone know how I can change my signature?

  (2) reading these posts I see people talking about software updates of their carrier -? As I said, my career is not a blackberry Web page and I don't know where I would get the updates.

  (3) desktop manager; I'm not sure that it's the same my blackberry reading correctly, now it says battery level 64%, but according to the icon on the phone, it's almost 100%.  I'm so confused.  Any help would be greatly appreciated-

  Oh, and I'm in the Canada.  If that makes a difference

  Thank you

  GB

  Hi and welcome to the forums!

  site of the https://bis.na.blackberry.com/html?brand=virginmobile BIS 1) for virgin mobile (Google search)

  2) https://www.blackberry.com/Downloads/entry.do?code=224E5E49814CA908E58C02E28A0462C1 Blackberry download Vigin mobile

  (3) specify your PC, operating system, Version of Outlook and the Version of the Desktop software you use.

  Do well from there, OK?

  Thank you

• BlackBerry Smartphones Boost Mobile 9310 BBM works not

  Hello

  I recently bought two 9310's to Boostmobile.com. I activated phones and have the phone service and SMS. Pins and MMS do not work.

  After completing the race of customer service Boost Mobile (called six times to unable to people who do not have the slightest idea how to diagnose my problem), I spoke finally someone who discovered that the PIN is recorded as a Sprint not a PIN brooch Boostmobile. For this reason, Boost system will not my access phone to BBM.

  According to two different techniques, support people, a Boost pin has letters in line and my two new phones to Boostmobile.com have not all letters in the axis. This is what tech to rush to stop support because they thought I tried to record a Sprint Blackberry.

  For the last week, I was not able to get the boost to activate BBM because of this problem. Given that I bought two new phones and they have this problem, I do not think that send them back to get more than two phones will probably solve my problem.

  Does anyone know how to get Boost to activate my BBM service? Apparently their system won't let not my phones access BBM because the system thinks that they are the Sprint phones, but Boost has told me they do not know how to solve this problem.

  I can't begin to tell you how frustrated I am with Boost on the many hours of time I spent on the phone still does not get a resolution.

  I spoke with the support of Blackberry, and they told me that they cannot help me because it is a problem of Boost. But has no RIM to Boost power supply with the phone that has the pin of Sprint?

  Frustrated. Help, please.

  A few days ago, Boost Mobile Tech Support called me to let me know that the solution to the problem is that I need new phones. The phones that I have conducted with a PIN Spint. A big boost Blackberry has a PIN that has letters in the spindle. Since my Blackberry has not all the letters in the axis, it was done properly and I need to return two phones to Brightpoint order new phones.

  I don't have confidence in the present, because I assumed that my chances were good enough get two more of the same since I was initially two phones with the same question. But after 10 calls to boost, hours on the phone with people clueless and not getting anywhere, I saw no other choice.

  Last night, I received a call from Boost Mobile Tech Support to solve this problem. I told the person who told me that the phones were made with a Sprint pin and I needed to get new phones again. He was surprised to hear that, and then he told me that this was not correct. He asked if I was OK with him pass my plan to a different plan then return it restores on my orignial plan. It was supposed to pass by the activation of BBM twice to get BBM activated their system.

  It worked!

  Here are a few things I learned on the Boost Mobile Tech Support:

  (1) the people you talk to are not technical. In fact, they were pretty clueless and do their best to avoid disturbing the staff limited to engineers. At best, they are a conduit for the engineers.

  (2) If you can not get a resolution after hours on the phone, insisting that a 'ticket' is written on your problem and note the number of the ticket.

  (3) make sure that you get the ticket number. If you do not, there is a strong possibility that they said they wrote a ticket but do not have. For some reason, they really don't want to write a ticket. I had to insist to talk to the principal contractor to get a ticket started. This was my 6th time that I called for support and it had not yet started recording.

  (4) make sure that what they have written information about the problem on the ticket. The supervisor wrote the ticket because my phone has no cell service. When I called the next day to learn more, I got the person read the ticket for me and I found that my BBM problem has not been registered.

  (5) make sure that the information contained in the ticket are to the point. Engineers use this information to give a technical support more ideas on how to solve the problem. Then support will call you to try the idea of the engineer. Remember, technical support is an intermediary to the engineer. If technical support writes a wrong description on the ticket, the engineer will not be able to give good advice.

  (6) If no ticket is written when you get off the phone and the problem is not resolved, then you will have lost all of your time on the phone. Next time you call, you'll be all over again. It took me five calls until I discovered this.

  (7) the false information to support tech clueless that they believe are true, but not sure if it's true or not. You call then return another day, while the next person to whom you are speaking is in disagreement with what the previous person. You call then return another day, and you get yet another contradiction. I couldn't on how this happened.

• Use of blackBerry Smartphones to mobile support forums - a little help here please!

  I totally failed in trying to access this forum on my 8830. All the sites that would be easy to mobile, shouldn't it? I have questions about several things, but wanted to ask them via my 8830 - in vain - cannot start a thread or post a reply. (When I finally found the 'response' it tells me "this link requires JavaScript to be enabled. You want to enable JavaScript? "I click on 'Yes' and that that? 'Add a Tag' 'Add '? I type something in the box and click 'Add' and it says: HTTP error 500: internal server error. This thing is just a high-tech paperweight? RIM, you are about to lose a customer. If anyone cares to help a frustrated person please answer. Thank you!

  To access the community forum BlackBerry Mobile is as easy as possible. If advance click your Browser Internet -> on the home page, click on the help icon-> click find help in our community support forum.

  The page address is http://supportforims.blackberry.com/rim/wireless/frontpage.xhtml

  Please let me know how you are trying to access this page?

• BlackBerry smartphone T-Mobile Blackberry OS 4.5

  I'm new to the Forum, but I'm dying to do the 4.5 OS. These question have probably been asked a million times, but anyone know where I might find when it releases officially? T-mobile would send me a message? I find on Blackberry.com?

  Thank you very much

  Hello

  best way is to request notifications for this thread:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=6807

  If you only want to T-Mobile, you can bookmark the page to download T-Mobile OS which will be:

  Download T-Mobile 8320 OS

• Problem blackBerry Smartphones T Mobile browser

  Hello everyone, I just activated a monthly plan with T-mobile for my torch 9810, I can't access a Web page except the home page. I'm a timed message.

  I can access all the sites using the browser opera without any problem, that would be me mind not normally, but I don't see a way to make the browser opera, the default browser. has anyone else had this problem and managed to fix

  I was on T Mobile mount and they forced me to change certain settings without success, at the end of the call the tech guy told me that I have to live with it.

  all thoughts

  Thanks in advance

  mast

  You'll just have to live with it?  And they pay these people to solve your problems?

  Let me assure you here and now, you don't have to live with it.  The tech answer is unacceptable, and I hope you get a chance to say that T-Mobile.

  Okay, enough ranting.  As a general rule, if the Opera browser works and your BlackBerry browser does not work, this means that you have a package of generic data for your BlackBerry as opposed to an appropriate data BlackBerry (BIS) plan.  The tech did you know you have a BlackBerry phone?  I recall and make sure that this is the case.  Once you have recalled and confirmed, you'll want to register for the phone on the network.  Do so by following these guidelines:

  http://www.BlackBerry.com/BTSC/KB00510

  Next step, return of service on your phone directories:

  http://www.BlackBerry.com/BTSC/KB15402

  Finally, remove the battery while your phone is on, and then replace it.

  If these steps, excellent work.  If this is not the case, call the T-Mobile and explain that these steps were not working and like you a have the problem solved by them, or (b) do you have your problem of lift on BOARD for resolution without cost to you (that is your right if they cannot solve it.  It's actually in their contract with RIM).  In no case you "have to live with it."  I've never heard something so ridiculous!

  Keep us updated on your progress.

• Record blackBerry Smartphones Bejeweled key

  Hi all...

  I'm new here and just recently bought my BlackBerry Curve 8900.  Last night I bought a Bejeweled of App World and when you try to run the application, I'm prompted for a registration key.  After reviewing the latest reviews, others have the same problem.  I tried to contact (EA Mobile) support by email, but I received a message that I need to go on their support site.  When I do that he invites me to send an email.  ???  I sent an e-mail to App World Support and finally I sent a message to EA, but so far there has been no response.  Everyone knows that and if so how did you get this resolved?

  Thank you for taking the time to read this!

  Thanks for the reply.  It ends up being a problem with enforcement and EA Mobile has released a updated version the next day.  Now, everything works fine.

  Thanks again!

• BlackBerry Smartphones on (mobile) phone calls that my audio cannot be heard by the caller

  Just got a Blackberry "BOLD" replacement as a result of the original stops working (experienced a black screen).

  I can receive and send mobile phone, but my audio (speakers) may not be heard by the appellant or the person at the other end.  It's extremely frustrating.  My kids tried to call me and wish me a happy father's day, but they can't hear me.

  Can someone help me?

  If you look very closely at the top of the unit, which means that you are looking down on it from above, there is an icon of microphone with a line through it.  It's the button mute, and there is a good chance that you have postponed pressed her.  Press again to turn the sound back on and have your call of children that you back up before the father's day is officially over.

  Let us know if it helps to make a great father's day.

• BlackBerry Smartphones Google Mobile App will not complete the installation.

  I don't have a data plan, so I can't get the App Store.  This is the case, I went to Google to download Mobile from Google directly (via WiFi).  I was able to do, but when I went to run the application, he said he needed to complete the installation, and after that for a while, he said that it was impossible to complete the installation.  I was always connected to WiFi, as this was happening.  I don't think that it has nothing to do with not having a data plan, as I was able to install the Opera Mini browser (which I deleted it since) without a data plan, but perhaps I'm missing something.

  Hello

  I went directly to the source, on the Google Mobile help forums

  They seem to say that Google for BlackBerry applications are not compatible with a Wi - Fi connection: Google Maps, GMail, Google Mobile Sync, Google Mobile App.

  http://www.Google.com/support/forum/p/Google+Mobile/thread?TID=01af0d2bd7ced5c1&hl=en#all

  http://groups.Google.com/Group/Google-mobile-help-BlackBerry/browse_thread/thread/c0850789170d82e2/a...

  I don't know who are the people who answer, but, if the information cannot be more specific.

• BlackBerry Smartphones Garmin Mobile EU unable to connect to the server.

  Hi all!

  Sorry for the bad English, I hope you understand. I just bought Garmin Mobile for my BB 9000, installed, but the program cannot connect to the internet, it is said: "network connection not available. Please try again later. If the problem persists, contact the service provider. (Code: 405-050)

  I have an internet subscription, eBuddy both Opera Mini connected without worries. I called the support of the operator of mobile phone (T-Mobile, Hungary) and they said its because I do not have the Enterprise subscription, only instant submarines and they do not know what can I cause the sub of the company. is very expensive, its for companys, not for personal purposes.

  Do you have any idea what can do? Maybe I can connect throu Wi - Fi? Please help me.

  Thank you very much, Laox

  Dear everyone!

  First: sorry for the bad English :-)

  I have my Garmin to work. Yesterday, I did a full security check of my mobile. What does a hard reset (removed all memory of the phone) and now installed back safety record. I didn't do anything special, just started the Garmin and its worked. Why? I think that the phone can't install Garmin correctly the file downloaded, but when I deleted and has let the BB Desktop Manager to install it that everything went very well. If someone has the same problem try this option, its worth it!

  PS: of course, I wrote a letter to BB and Garmin support, but no one knew the problem...

  Bye!

• BlackBerry Smartphones LOOKOUT MOBILE SECURITY / Backup

  Hey people... Curve 8530 here... I get a new Curve 8530 in the mail on a guarantee of manufaccturers... I have Lookout Mobile Security backup... Would I be able to transfer my contacts and photos of the Belvedere to my new device?

  Hello

  Yes you can save bookmarks in the links. I use links to search engines, and I prefer to save web sites under Blackberry bookmarks. I think it's a personal preference.

  Thank you

  Bifocals

  Here is a link to the support page for the 8500 series. You can get manuals, tips and articles on the base of knowledge relating to your 8530.

  Support page 8500 series

• BlackBerry smartphone T-Mobile Pearl 8220 Email configuration issues

  Hello

  When I tried to configure my personal e-mail with my BB Pearl 8220 (T-Mobile), there is no option for a personal e-mail account, only a business account. Can someone help get the personal account option to introduce or know something about it?

  Thank you

  -Dan

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• Record blackBerry Smartphones problem

  On my screen, I made a folder to put all the shopping icons, I took the icons and moved them to the folder but now when I open the file nothing in it.  It shows nothing at all.  I only got the blackberry curve for 2 weeks and I did not understand this.  I just wanted a folder on the home screen to keep everything organized and so I wouldn't have so many icons to scroll.  Can someone please tell me why the folder is empty and where the icons are gone to?  Any suggestions at all would be great.

  This happened to me when I created first of all my folder and then once again recently. It is solved by a battery pull. Remove the battery with the phone on and leave it for 30 seconds. Replace and allow the phone for 1-3 minutes to restart. Then check the file back. Please let me know.

• BlackBerry Smartphones 9900 Mobile site

  How I open a new thread on the forum by using the mobile Web site (using the full site of my phone)?

  I had more problems, but the full sile on my Bold 9900 is really not.

  If you are referring to this particular site then the mobile version should open automatically when you use the BB to navigate the site.

• Record blackBerry Smartphones host Routing Table

  Hello

  I have an unlocked wind Blackberry Bold 9700 which works very well on the Fido network, but curiosity got the better of me and I was messing around with the host Routing Table.  I selected the menu on one key and you click on sign up now.  Everything still works well, but I mess anything up?

  michaelquan21 wrote:

  I received a message.  But does that mean?

  This means that your device is registered on the network.

  It's a good thing.

  DonWorryaboutIt!