Recovery DVDs

I buy hp envy 15-j110tx, which comes with original windows 8.1, but somehow it has formatted with recovery drive. Now what I'm doing. someone told me that hp will provide me recovery disk in this case, but how I ask this.or no other chance of getting my original disc of win8.1.efi is not formatted.

How to order a USB recovery or drive recovery set in Europe, Middle East and Africa.

Usb recovery is certainly the type of preferred media of recovery in terms of improvement of the reliability, durability and speed of recovery.

Tags: HP Desktops

Similar Questions

  • HP pavilion n201se 15: how to partition my hard drive with recovery DVDs

    Hello
    Please I now have my recovery DVD to my Hp laptop and I had already delete the partition of recovery on the laptop, so now I want to do the new facility with my DVD recovery and the partition of the HARD drive in two, but it seems that I do not understand everything remove options during installation. I need the support of masters.
    Thanks and greetings
    Richperry.

    Recovery DVD does not give an option to partition the hard drive. You can create a new partition using disk management in Windows.

    https://youtu.be/FtnsdjoxW0s

  • Satellite A100-999: the process of recovery (without recovery DVD/CD)?

    Hi all

    Here is my GOAL: I want to reinstall the original Windows Vista as it was when we bought this laptop.

    My PROBLEM: we never managed to create recovery DVDs (just after the purchase), always gave an error... today and to my surprise, I can't find any operating system recovery tool is...

    1. to the power of power off: I tried the button "0" (as read on the internet), but did nothing special...

    2 - I tried then in the options menu (after F8 on reboot): FIX YOUR COMPUTER
    Then (after choosing the Spanish language and the connection as a user), I tried to launch the WINDOWS RESTORE COMPLETE lo, but he said that no CD/DVD... (no current number with this = CD/DVD drive works fine)

    3 - I then tried another interesting option: RECOVERY HHD (more or less like this, as I have in Spanish version)... Just a pop-up open (maybe on the DVD recovery) but without any touch of the process...

    More complicated now, isn't?

    4 INFO:
    I could find the hidden partition and display it. It contains files and folders: a record 'source', 'boot.sdi"if I remember correctly... and maybe more...
    => I copied on a USB key and registered on a new DVD (and the image.iso of them as well) and repeat points 2 and 3 above, but nothing has changed... (the content of this DVD is read without problem on another laptop)

    => QUESTIONS:
    -This folder and files (found in the hidden partition) means that the recovery is still here?
    -Are there a special file.exe or the procedure to follow in order to be able to launch these files found?
    (my ultimate last chance: order than the recovery CD of Toshiba, if it is still possible)

    Thanks in advance
    S.

    Post edited by: shupachups

    > I understand now that these files (hidden partition) are those used for the display of this special menu (after you click REPAIR MY COMPUTER) with the COMPLETE WINDOWS RESTORE, RECOVERY HHD...

    > Is that correct?

    No, the small hidden partition is created by the Windows system, and these aren't the recovery disc files.
    Toshiba Recovery disk files are placed (in general) on the D partition, it is not hidden.

    > So I guess I should have a COLLECTION case somewhere... but I read in some messages of this type of comment: 'the series A100 not fitted the HARD drive recovery partition ".

    That could be just because the A100 is old series and drive HARD recovery was not available at the moment
    As far as I know the series A200 and new series were equipped with recovery option.

    > If not available, I'm already so on this last-chance-step explained above? This means to order the DVD of recovery on https://backupmedia.toshiba.eu/landing.aspx

    Here is the link to the page where you can order a recovery for the EU Toshiba notebook disk series but I don't very well if you'll be able to order this disc don't due to the age of the laptop of m.

  • Re: Satellite C650D-12J refuses to boot from the recovery DVD

    Hello

    I have a Toshiba Satellite C650D-12J which has recently been ravaged by a virus and now refuses to start. Whenever he tries to boot into Windows, it restarts and blue screens.

    I ordered the Toshiba recovery media as the most simple solution is to recover the laptop and restore the default settings.

    However, when I insert the recovery DVD and choose to boot from the CD/DVD get them all is a loading bar that turns to a black screen with the white cursor. It's her!

    Can anyone suggest a solution?

    Kind regards

    Chris

    Hi MrChris,

    You have the same problem if you try to reinstall Microsoft Windows or just Toshiba Recovery disk?

  • Where can I buy a Windows 7 recovery DVD?

    Although I made an image of the Win7 DVD system before my HD crashed completely, but after the installation of the new HD I get error message: PXE - E61: media test failure and "no image file cannot be found on this PC.

    If my image is corrupt, where can I buy a good image file.

    Sincerely, Koller.

    Original recovery DVD you can order on https://backupmedia.toshiba.eu/landing.aspx

    Anyway, if you have created a recovery DVD, you can use it for recovery image installation.
    Your new HARD drive is correctly recognized and listed in the BIOS?

    By the way: what model of laptop do you have?

  • Re: Unable to create the recovery DVD

    Hello

    Here I once again m.

    The seller told us to create a recovery DVD (CD).

    I go to Toshiba-files and click on create the recovery CD and the programm "told" to insert 1 of 2 DVDs.
    I did.

    But after awhile the laptop end / cut in writing.
    He can't write E:\Boot\fonts\chs-boot.ttf second message, I try a front message, I don't remember, but something like the second)

    So now I can't create the recovery DVDs

    What to do now?

    Thanks for the replies

    Toshiba satellite L550D 13V P * SE (* = I remember - you can see exactly to my other question about catalyst)

    Hello

    The seller tells you good advice. You should do it. I recommend you try a dvd - r blank of high quality like Verbatim or Tdk. You see, creator DVD doesn't accept poor quality, media.

    Read this thread, please:

    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=55751&TSTART=0

  • Re: Error Message with Recovery DVD creator

    A few days ago, I bought a new laptop Toshiba L650 12Z. I wanted to make the recovery dvd.

    I throw the creator of DVD recovery and after awhile, it gives the error "the file cannot be read. (E:/sources / boot.wim Error Code: 020150-20-00000000) ' and the process will stop. I tried several times, with the necessary waste of DVD.

    No one knows what to do in this situation.

    Thank you

    I recommend you try a media of high quality like Verbatim or Tdk dvd. You see, creator DVD doesn't accept poor quality, media

  • Satellite m40x-249 "product Recovery DVD" in the other language

    Hello

    so, here's my problem

    I bought my laptop in Germany over 2 years ago that I live in Poland
    with her, I have produced recovery DVDs, German edition of course
    but my disk got zero terrible and I can't use it anymore

    is it possible to get a new one, not specifically in German, it can be in Polish (I prefer) and how much it will cost me?

    and I can make my own recovery DVDs, I already installed XP from another cd, found most of the drivers I needed (from site Web from Toshiba) but still i find some:

    DLA V4.95BUILD490B69B
    InterVideo windvd 5.0B11.475 - I0203
    V8.02.05 warranty booklet
    manuals V5.16
    Save now V7.22BUILD720B80E
    secure module SD V1.0.2
    Toshiba zoom hook V2.31.0.2C

    Anyone know where I can find them, I would be grateful

    THX in advance

    Other tools are only additional software that are provided with the laptop.
    This software is only available on the Toshiba Recovery CD and cannot be downloaded.
    All Toshiba drivers are published on the Toshiba page!

    If you wish, you can order the recovery CD of the ASP where you bought the laptop. In you case it s Germany.
    Finally and most importantly the recovery CD can be ordered only in the same language.
    If you bought the laptop in Germany, you will only get the recovery in relevant language CD.

    I'm not sure about the cost but it must be very cheap!
    Contact the ASP and simply ask!

    Best regards

  • Satellite Pro L870-172 error 003 when retrieving the recovery DVDs

    Hi all

    Having a devil of a time with this portable darn. So I bought the recovery dvd. tried to boot from the disk and comes with no OS bootable. Thinking it could be a problem with the optical drive, I created a bootable usb key.

    Received the usb key to start

    So I goto Toshiba Recovery Wizard
    Press Yes to say it will wipe the drive.
    Retrieves the software factory default
    In the end, I get an error message

    Error: 003
    Recovery error

    Press ok to start the computer

    You can see the final screen here.
    https://DL.dropboxusercontent.com/s/1fq5yk4t9hjhmk9/2014-09-05%20at%2012.38.PNG?DL=0

    Can anyone help plleeaaaseeee.

    The only thing I can think is that maybe when I created the USB startup key should I copy then disk2 on the stick as well using xcopy.

    I think there are several reasons for the error.
    The recovery media or the hard drive is may be defective. Wrong settings of the BIOS, etc...

    I recommend you to check once more the Toshiba Recovery bootable disc.
    I don t think that there might be a problem with the optical disc drive.
    From my point of view, it could be a bad BIOS setting.

    The Satellite Pro L870-172 has been pre-installed with the system Win 8.
    Please check start secure as well as the UEFI boot mode option in the BIOS.

    Generally, in order to be able to boot from different devices to boot, secure boot must be disabled.

  • Convert recovery Recovery DVD or USB HARD drive bootable disk

    Maybe someone can help me.

    * System: *.
    Toshiba Satellite L-300-1AY
    Model #: PSLB8E
    SN: Y8099024Q
    Currently using Win - Vista Home Premium

    I had to replace my HARD drive due to the failure; new drive works OK. I restored my SW to an old backup made by Acronis using a USB to start Acronis recovery and DRANK files on my external USB HDD.
    I have restored the drives C and D as well as WinRE.
    I want to reset the system to factory State and start all over again!

    Unfortunately, I can not do a factory using F8 restore, because this option is now not available to me more. F8 suggests restore from optical discs

    So I charge my DVD recovery disc I made a long time ago. to my surprise, the ODD does not read the disc. I can't read any CD or DVD, and I assume that my ODD is dead. I checked the DVD media on another computer: they are OK.

    On another system, I created a rescue with Parted Magic CD. My STRANGE drive could read this CD although very slowly: surprise!

    * My QUESTION *.
    * I would like to create a bootable USB drive where I want to do a factory restore without using my odd.*

    I have the Toshiba Recovery DVD discs, I have a copy of the SW recovery, which normally resides on the D drive, I have a copy of Windows re.

    Already, I have created a bootable USB key that I copied the contents of the Recovery DVD. Start on the key works fine but it gets stuck fast because it is waiting for drive (STRANGE) E to prepare. (Eventually!) seems obvious that these disc is intended to be used on a WEIRD drive.

    Is it possible I want to do?
    Thanks for any help or suggestion (other than the purchase of a new ODD!)
    Concerning

    Hello

    Check please follow document Toshiba - http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm
    I hope this will help you.
    Send it please comment.

    Good luck

  • Satellite A100: Recovery DVD does not work

    I want to restore my Toshiba Satellite A100 laptop to its original factory condition, but the DVD that comes with the package of recovery does not work...

    I have load to start computer press F12, and it starts on the DVD. It says "Loading RAMDISK Image", after which I am told by Toshiba customer service there should be options to clean up the hard drive or restore Windows XP.

    However, after VIRTUAL disk, I see a cursor on a black screen, and then the laptop off and restarts. After the connection, NO CHANGES made...

    What is the problem with that? How can I really use this recovery DVD?
    Someone help me please.

    Thank you.

    Hello

    The recovery procedure is not difficult.
    Just try to boot from the recovery CD or DVD and follow the Guide on the screen line.

    Your problem is very strange. You have created all the partitions on the HARD drive?
    I put really t know why your recovery CD doesn't work properly, but I think you should try to completely format the disk (also partitions), then try to boot from the recovery CD.

    Don't forget that the laptop is in the boot mode. (don t mix the standby or hibernation mode)

  • Reinstall Vista with recovery DVDs

    Hello

    I don't have much experience with things... But here's my story:

    My sister (Satellite L300 10 q) laptop was running very slow after 2 years of use. Then she tried to reinstall everything to factory settings...
    So we did a recovery DVDs with the Toshiba Recovery DVD tool, we started the computer with the disk in it... but nothing happened...

    Someone said to start and go to start settings and select CD/DVD to start and so we did.
    After that a progress of the installation came...
    We had to choose a language and click Next and the system warned us that everything would be removed...
    This is no problem, because it has saved his important files on an external hard drive.

    After this progress of the entire installation, systems tried restarting, a blue screen came and if it restarts again and again... If we chose not to scan, it kept going on blue screen and reboot...

    We are really powerless...
    What has gone wrong? And what can we do about it?

    Thank you

    Very interesting, I must say.

    Thanks for sharing this information with us! :)

  • Dual-boot & recovery DVDs

    Hello

    I have a Toshiba satellite L555 - 11L, with Windows 7; I would like to install the dual boot (linux + windows seven), so I need to format the entire disk HARD to redefine partitions and then install Windows seven recovery DVD; I read [here | http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=220376𵳘] the DVD system restore reformatted the whole HARD disk.

    -How online choose the partition where recovery DVD installation/restore of windows seven? If not possible, how to install windows seven & linux without windows 7 64 bit install DVD (the PC come with 32-bit windows 7...)?

    Thank you

    Rico.

    > How to choose the partition where recovery DVD installation/restore of windows seven?
    If this option is not available until the recovery procedure begins there is nothing you can do about it and recovery plant will be based on the standard way.
    > If possible, the procedure to install windows seven & Linux without windows 7 64 bit install DVD (the PC come with 32-bit windows 7...)?
    To the first Win7 installation disc with recovery. Later, you can delete the second partition and install Linux. You can also reduce the second partition for more unallocated space on the HARD drive and install Linux.

  • Qosmio G35-AV600: where to get the recovery DVDs

    HY,

    I lost the Recovery DVD for my Qosmio AV600 and I would like to know how to get a new copy of them.

    Thank you.

    Hello

    The recovery DVDs can be ordered through authorized Service partner (ASP) in your country. If you are in the United States, all ASP information you will find under http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp > REPAIR CENTER > LOCATE a SERVICE CENTRE.

    Good bye

  • Formatting HARD drive with the product recovery DVD Satellite P200D] proceed

    Can you list steps for a shot sure good formatting with restoration of factory settings?

    I have ever used on my system backup tools, should I? Custom what would be like copying files I need manually?

    Thanks :)

    Hello

    Good or bad, there is no formatting. :)

    The recovery procedure is simply.
    -Start your laptop and press F12 to load the list of all bootable devices
    -put the recovery DVD in the optical disc drive
    -Choose the CD/DVD device from the list and press the ENTER key
    -After loading files Windows confirm the language marked with OK
    -If you want to set the partitions click on the SETUP button on the next window, choose the first option and choose the first ability to partition
    -confirm with OK and start the recovery process
    -After finishing just follow the on-screen menu
    -after reboot to continue to follow the menu facilities

    All that s!

    Good luck

  • Is recovery DVDs the only disc with Satellite A200-1CR

    I wonder if I had all the discs with my laptop Satellite A200-1CR, because I can't make heads or tails of the files on the recovery DVDs. Where are all the programs that I should get with the computer., and I had everything installed from the beginning. I want to reinstall windows, but I am concerned if I have all the programs like: winDVD and Norton Security and all the driver.
    Thank you!

    Hello

    The Toshiba Recovery DVD is only one of the disks that came with your laptop.
    On this DVD, you'll find a Toshiba recovery image that contains the operating system Windows, drivers, tools and additional software.
    If you want to redefine the laptop to factory settings then just boot from the recovery disc and the installation will begin.
    But note; the recovery DVDs will format the drive so HARD integer if necessary backup data.

    Other programs like Win DVD or Norton Security are OEM versions and, therefore, are only on the Toshiba Recovery DVD. It of not possible to download it!

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