Recovery failed on the L850 Satellite

Hi, looking for help after a Toshiba Recovery failed on a L850-ID5.

Due to a problem with the windows Explorer that comes, I could not solve, I decided to do the full restoration of Toshiba. Finished, he gave an error code 10-FC12-0570.

Now computer tries to start windows, goes to a blue screen with a few other technical details (too fast to see what is there) and then to the windows recovery page. I tried all the options like mode safe without success. If the left, it will continually cycle and re - start.

Only other option seems to be to use an installation disc, but there is no disc with this laptop.

Any ideas how to get out of this mess?

Thank you very much.

Hello

Unfortunately I can't say with certainty what the problem but that is defective recovery image or there is a problem with the HARD drive. For a long time, the laptop manufacturers do not offer installation disks but in s manuals explains and describes how these discs can be created and your big mistake is that you didn t do backup recovery image and create the installation of recovery disc.

I don't know how old is your machine, but if the warranty is still valid I recommend you contact the nearest Toshiba service provider and ask for help. Explain the problem and ask for help.
If they ask for recovery disk, you try to explain that you didn t expect failure of HARD drive and you still don't have it.

In General, you have two options:
-for order of Toshiba recovery media (it is not for free)
-to get the new HARD drive and test it with the original recovery disk
In any case, don't spend your money before you try to clarify this with Toshiba service.

Tags: Toshiba

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