Recovery of blackBerry Smartphones to wipe it accidental loss of data
I use a Blackberry Bold 9700 with corporate email server. Company applies a window 5 minutes before the beginning of password.
Today I took out my phone and there is no password entry, but my contacts and a phone log is empty, I can not access the SMS, MMS messages and my work emails all say
My hypothesis is that I somehow "seizure Pocket" 10 bad passwords and caused a security wipe. I reported this to my company and they told me to activate the corporate email server once again and gave me an activation code. I entered my work email and the code and selected activate. Then, I get a white screen. Its been about an hour, so I think that something does not work. I noticed that there is a place for a "the activation server address" in the "activation code". Is this something that I need to get the company? I see that in the original activitation ticket all they gave me was the activation code. suggestions? Hi and welcome to the Forums! You may or may not need... see this KB: What I suggest is that work you with your BES admins because they are they really in control. You can wipe your BB again and then re - try activation. Good luck! Tags: BlackBerry Smartphones BlackBerry Smartphones Q10 Wipe Well, something so simple turned into a nightmare! When I got my phone a couple of weeks, that my e-mail address has been struggling entered for the Blackberry ID, he didn't until I tried to download an application. So I called the customer service and the person on the other end told me the only way to fix is a security wipe. So this knuckle head me back up my data after be adjusted for the Blackberry link to my office, I record the date, then he told me to wipe it. The phone died and I realized that there is a big problem, he failed to tell me it was a total reset, I thought it was just for contacts and passwords and other data. So now, all is lost, apparently, after talking to another agent of customer service, which I was disconnected after a 2 + hour wait when my phone restarted. I'm more than 3 hours now and the phone has not been restarted, is this normal, and how long does it take? Should I get the customer service on the phone again after he ends, or can I start fresh just like when the phone was new and put up again? I'm new to Blackberry phones and certainly have not had a good experience so far. As you describe a wipe will only wipe personal data, applications, contacts, preferences, calendar, etc. and should not perform that you described. Please do this, remove the battery for and leave for 5 minutes, reinsert and see if it restarts. Please keep that it plugged into the wall charger during this operation. If it does not restart the device, see this: How to reload your OS Blackberry10 Try steps 1 through 11 in the instructions. Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!). My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it! Thank you for your time. Hi shelran, Welcome to the BlackBerry support community forums. It's very sad to hear of your soaked BB device. I hope it still works! Check the article below to learn how to restore the data on the device- BlackBerry smartphone security wipe with any BIS - bbm Hi guys, I've changed my blackberry for an iphone, so I cancelled my BIS and changed my tarrif plan towards an iphone one. I removed the SIM card, so the phone says insert sim card and SOS signal. I then went through and deleted my bbm contacts after it made a complete security wipe, and I came back to the blackberry. It went well and everything was clear. But a couple of my friends said im still on BBM out there but when contact lists they me message that they get an 'X' red beside the message were it should be a D or R. I was wondering how I'm still on lists here if I deleted all the and safety wiped? Is it because I did it when there was no ENCORE for the blackberry could not send data on the servers of remove me contacts? If so what will happen when the next person gets my phone and BIS it will automatically synchronize what I did and remove me from my friends BBM? Help, please Thank you Right, red x means that the message has not been sent because the contact does not exist. If she sent the message, the friend would simply see a message sent without D or R beside the message. If the messages have been received by the other device, it would show a D as delivered, but of course the message is not delivered to your old BlackBerry. BlackBerry smartphone security wipe Blackberry Playbook I had to change my service provider on my Playbook and by doing a search on the Blackberry site instructions should I do a security wipe. What he didn't tell me, was it clears everything. He deleted all my photos and my Kobo library. I am able to get the Kobo library, but how to get back the images? If you did not have a backup first your data is gone. You did it first a backup? BlackBerry smartphone security wipe on bb curve 8520 Hello everyone, I had a question about the erasure of BlackBerry security. I wonder if during the erasure of security ('emails, conctats etc.' and 'user installed applications' checkboxes checked) my sms messages will be deleted... I have to take my camera to a friend, do you find security secure erase? Yes, security wipe is the sure way to rid your system of all it's data. Do not remove the installed user applications as the wipe will erase the data in applications, but not applications. However, you can delete the user installed applications if you wish. Recovery of blackBerry Smartphones have sent emails Hello Anyone know if you can view e-mail messages sent on the 8310. Was trying to find the solution, but not there. Is it still possible on BB without BCCing myself. Never really need before, but I am now very much on the road and sending more email in this way and want to be able to keep a record of everything I send should I need to refer to it in the future. Any help would be appreciated. Concerning Tichaona Sent items of BlackBerry can be viewed from the device itself. Go to Messages -> Options -> General Options -> choose Hide Sent Messages: No. BlackBerry smartphone security Wipe details? Hello I do a security wipe of the only Email/Contacts. This will remove my photos stored in the phone memory? Thank you! Hello! If you select only Contacts Emails safe wipe, then it will not delete your photos. I hope that solves your problem! If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors is not invest more of their time on this Message. Thank you. BlackBerry Smartphones phone Wipe Hello! Recently wiped my phone and since then I could not save my email accounts... the advice or suggestions on what to do? You are having trouble accessing the configuration of e-mail icon? If this is the case, type www.blackberry.com/integrate into your phone's browser. If this isn't what you were talking about, thanks for posting back with precision. Recovery contacts blackBerry Smartphones Hi, I'm new to the forum so hope I'm on the set of law. My 9500 Storm had "the catastrophic assertion failure" and is completely unusable. I regularly supported the device in my desktop app so my contact list on my computer somewhere. No idea how I can get it back without a phone smart blackberry to connect to the computer? The challenge is that the backup file extension is ".ipd" and cannot be displayed using default windows applications. Here's one as for a beautiful: http://www.downloadatoz.com/abc-amber-blackberry-converter/read-blackberry-ipd-file-on-pc.html You can also check Fouums of BlackBerry: http://www.BlackBerryForums.com.au/forums/bis-BlackBerry-Desktop-Manager/5287-IPD-file-reader.html BlackBerry smartphone security wipe, lack of features Hi people, Has just been given a Curve 8520 by my son, lucky me. When he gave it to me, he had all of its parameters to another network and wifi. So I thought it would be easier to do a thorough cleaning and start a new one. However, since doing so I have no e-mail setup and no option to update software or wifi. "" I tried to download the new software, but it happens in the ' Check for updates screen "and goes no further. I have to close and restart the computer. I left it running for more than 3 hours thinking that it can work, but nothing helped. I tried with the desktop running and without, with and without sim card software. Someone has any ideas Hello It is also likely that these features are absent because the device must be connected to the BlackBerry network. Go to Options > Advanced Options > host Routing Tables, press the BB Menu key and select Save now. Who will be re - register your device on the network BlackBerry and should download the necessary info to get your device will. Be aware that you will have a BlackBerry data plan on your device to do this, so be sure that it is set up in advance. If this is not the case, contact your carrier to do it for you. Once this is done, you may also send your service books. The steps above should display your e-mail settings, and once it goes to the e-mail settings, connect to BIS (if necessary), press the BB Menu key and select Service books. You can then return your Service books. Note: If this still does not work, you may need to reload the OS. If you must go this route try the procedure described here: You should get operational! BlackBerry smartphone security Wipe / criteria Hey I have a Curve 8530 and get a replacement phone due the malfuntioning charging system. I bought new so I get a new device to return through security. QUESTION: Can I do a security wipe to remove my data without erasing the images and ringtones on my micro memory card? I use the same card and don't want not to lose the most valuable battery due to download music and ringtones cell and would just save my photos... THANK YOU ALL Yes Sir... Helps a lot... Thank you again... BlackBerry smartphone security Wipe and Simm card If I do a wipe secturity, but do not check 'media card', it will always wipe the contacts in my simm card? Do I have to remove the simm first card and then perform the wipe (will I be able to do)? Thank you. wipe does not affect the SIM card Recovery of blackBerry Smartphones mails after disabling an account I disabled temporarily my e-mail account on my Torch by going to filter and chose not to transmit messages on the device, but when I activated the email account again, it will not recover emails received during the period of inactivity, while they were still on the server not open; is this normal? Hello Yes, this is a normal behavior. Good luck! Recovery email blackBerry smartphones When I try to open the messages, I get a list of options that scroll application Switch, close tray, stand out as Favorites, etc. I want to only open buty message that I can't return to the screen. Any suggestions? Thank you Hello and welcome to the community! Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. 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