BlackBerry smartphone security Wipe / criteria

Hey I have a Curve 8530 and get a replacement phone due the malfuntioning charging system. I bought new so I get a new device to return through security.

QUESTION: Can I do a security wipe to remove my data without erasing the images and ringtones on my micro memory card? I use the same card and don't want not to lose the most valuable battery due to download music and ringtones cell and would just save my photos...

THANK YOU ALL

Yes Sir... Helps a lot... Thank you again...

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphone security wipe with any BIS - bbm

    Hi guys, I've changed my blackberry for an iphone, so I cancelled my BIS and changed my tarrif plan towards an iphone one. I removed the SIM card, so the phone says insert sim card and SOS signal. I then went through and deleted my bbm contacts after it made a complete security wipe, and I came back to the blackberry. It went well and everything was clear.

    But a couple of my friends said im still on BBM out there but when contact lists they me message that they get an 'X' red beside the message were it should be a D or R. I was wondering how I'm still on lists here if I deleted all the and safety wiped? Is it because I did it when there was no ENCORE for the blackberry could not send data on the servers of remove me contacts? If so what will happen when the next person gets my phone and BIS it will automatically synchronize what I did and remove me from my friends BBM?

    Help, please

    Thank you

    Right, red x means that the message has not been sent because the contact does not exist. If she sent the message, the friend would simply see a message sent without D or R beside the message. If the messages have been received by the other device, it would show a D as delivered, but of course the message is not delivered to your old BlackBerry.

  • BlackBerry smartphone security wipe Blackberry Playbook

    I had to change my service provider on my Playbook and by doing a search on the Blackberry site instructions should I do a security wipe. What he didn't tell me, was it clears everything. He deleted all my photos and my Kobo library. I am able to get the Kobo library, but how to get back the images?

    If you did not have a backup first your data is gone. You did it first a backup?

  • BlackBerry smartphone security wipe on bb curve 8520

    Hello everyone, I had a question about the erasure of BlackBerry security.

    I wonder if during the erasure of security ('emails, conctats etc.' and 'user installed applications' checkboxes checked) my sms messages will be deleted...

    I have to take my camera to a friend, do you find security secure erase?

    Yes, security wipe is the sure way to rid your system of all it's data. Do not remove the installed user applications as the wipe will erase the data in applications, but not applications. However, you can delete the user installed applications if you wish.

  • BlackBerry smartphone security Wipe details?

    Hello

    I do a security wipe of the only Email/Contacts.

    This will remove my photos stored in the phone memory?

    Thank you!

    Hello!

    If you select only Contacts Emails safe wipe, then it will not delete your photos.

    I hope that solves your problem!

    If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors is not invest more of their time on this Message.

    Thank you.

  • BlackBerry smartphone security wipe, lack of features

    Hi people,

    Has just been given a Curve 8520 by my son, lucky me. When he gave it to me, he had all of its parameters to another network and wifi. So I thought it would be easier to do a thorough cleaning and start a new one.

    However, since doing so I have no e-mail setup and no option to update software or wifi. "" I tried to download the new software, but it happens in the ' Check for updates screen "and goes no further. I have to close and restart the computer. I left it running for more than 3 hours thinking that it can work, but nothing helped. I tried with the desktop running and without, with and without sim card software.

    Someone has any ideas

    Hello

    It is also likely that these features are absent because the device must be connected to the BlackBerry network.  Go to Options > Advanced Options > host Routing Tables, press the BB Menu key and select Save now.  Who will be re - register your device on the network BlackBerry and should download the necessary info to get your device will.  Be aware that you will have a BlackBerry data plan on your device to do this, so be sure that it is set up in advance.  If this is not the case, contact your carrier to do it for you.

    Once this is done, you may also send your service books.  The steps above should display your e-mail settings, and once it goes to the e-mail settings, connect to BIS (if necessary), press the BB Menu key and select Service books.  You can then return your Service books.

    Note: If this still does not work, you may need to reload the OS.  If you must go this route try the procedure described here:

    http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

    You should get operational!

  • BlackBerry smartphone security Wipe and Simm card

    If I do a wipe secturity, but do not check 'media card', it will always wipe the contacts in my simm card?

    Do I have to remove the simm first card and then perform the wipe (will I be able to do)?

    Thank you.

    wipe does not affect the SIM card

  • BlackBerry Smartphones Q10 Wipe

    Well, something so simple turned into a nightmare! When I got my phone a couple of weeks, that my e-mail address has been struggling entered for the Blackberry ID, he didn't until I tried to download an application. So I called the customer service and the person on the other end told me the only way to fix is a security wipe. So this knuckle head me back up my data after be adjusted for the Blackberry link to my office, I record the date, then he told me to wipe it. The phone died and I realized that there is a big problem, he failed to tell me it was a total reset, I thought it was just for contacts and passwords and other data. So now, all is lost, apparently, after talking to another agent of customer service, which I was disconnected after a 2 + hour wait when my phone restarted. I'm more than 3 hours now and the phone has not been restarted, is this normal, and how long does it take? Should I get the customer service on the phone again after he ends, or can I start fresh just like when the phone was new and put up again? I'm new to Blackberry phones and certainly have not had a good experience so far.

    As you describe a wipe will only wipe personal data, applications, contacts, preferences, calendar, etc. and should not perform that you described.

    Please do this, remove the battery for and leave for 5 minutes, reinsert and see if it restarts. Please keep that it plugged into the wall charger during this operation.

    If it does not restart the device, see this: How to reload your OS Blackberry10

    Try steps 1 through 11 in the instructions.

  • BlackBerry smartphone security wiping deleted my whole apps of My World!

    I have a bold 9700 and recently she got really really REALLY slow, to the point where, by pure blind frustration I went to the options screen and did security wipe for all third party applications, I thought it would be just deleted from my phone but it deleted my whole app in app world as well which means I can't reinstall one of them.

    I paid for some applications like Shazam Encore and Bejoose I really don't want to have to pay again, is there a way I could get back them?

    Hello and welcome to the community!

    AW servers must always making... I suggest that you clear the cache of the application on the device AppWorld:

    1. open the App World

    2. go to my world

    3. follow one (and only one!) of these steps:

    3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

    3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

    3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

    • KB24714 How to clear the cache of BlackBerry App World

    4 AppWorld must close

    5. If your BB locks after issuing clear cache, do a battery pull reboot

    6. return to AppWorld (it can be slow, while it re - sync). Connect to MyWorld (if necessary - it will take your BB ID username and password this time; it's not remember your BB ID username after a clear the cache), and then try again.

    If the step (4) and (6) do not occur as indicated, then the empty the cache did not work.

    I hope it'll work for you! Good luck and let us know!

  • Recovery of blackBerry Smartphones to wipe it accidental loss of data

    I use a Blackberry Bold 9700 with corporate email server.    Company applies a window 5 minutes before the beginning of password.

    Today I took out my phone and there is no password entry, but my contacts and a phone log is empty, I can not access the SMS, MMS messages and my work emails all say

    My hypothesis is that I somehow "seizure Pocket" 10 bad passwords and caused a security wipe.

    I reported this to my company and they told me to activate the corporate email server once again and gave me an activation code.    I entered my work email and the code and selected activate.  Then, I get a white screen.   Its been about an hour, so I think that something does not work.

    I noticed that there is a place for a "the activation server address" in the "activation code".     Is this something that I need to get the company?    I see that in the original activitation ticket all they gave me was the activation code.

    suggestions?

    Hi and welcome to the Forums!

    You may or may not need... see this KB:

    •  KB14449 What is the scope of the activation server address

    What I suggest is that work you with your BES admins because they are they really in control. You can wipe your BB again and then re - try activation.

    Good luck!

  • BlackBerry Q10 security wipe on a Q10 takes a VERY long time

    wipe security took 56 hours. and the status is 99%. How quickly or another way to wipe. I need help * deleted *.

    Edit: Email deleted. At any time if you provide personal information to any other Member of the community. Please see the Community guidelines and terms and Conditions of use. for more information

    Hello

    We seem to be a lot of variation in the duration of a security WIPE will take. But the reasons are not completely clear enough... and so only you can decide when it has been too long.

    Once you decide, that it has been too long, your choice is:

    1. Remove the battery, wait 5 minutes and reinsert the battery

      • In some cases, the unit will simply continue with the WIPE. In other cases, it may do something else. YMMV.
    2. Use and automatic charger to force an OS own reloading on the device (which will include a device WIPE as part of what he does).
      • The autoloader should be able to force his way beyond the WIPE running and allow a reload of the OS to occur.

    Let us know if you need further instructions.

    Good luck!

  • BlackBerry Z10 security wipe and downloaded applications

    I know that if I do a security wipe, you erase all downloaded apps, but that those I paid a small fee for (for example, euro 1-2), I have to pay again?

    If you connect (setup) your Z10 using the same BlackBerryID you access again without having to pay for the same applications.

  • BBM blackBerry after security wipe Smartphones

    Random question here, but when you do a wipe of security on a blackberry when you open bbm for the first time it should ask you a display name and if you want to add contacts?

    Well Yes... all that sounds correct. 'as new' is the goal, and all these results are as if that were the case.

  • BlackBerry 10 Security wipe wedging @ 98%

    You want to do a wipe of security on a Z10, the process is at a standstill @ 98%. I tried pulling the battery and leave it for about 1 minute. I also tried to use an autoloader, but it cannot connect to the bootrom.

    I tried pulling the battery, this time leaving it aside for about 5 minutes.

    He worked at the wipe of complete security and the Z10 is back running.

    Yes!

  • BlackBerry smartphone security back-up with various Blackberry ID

    I want to reload my new Z10 BB with a backup security file, but in the meantime I had to change my BB ID (at the same time, email and password). Now the BB link won't load my backup to my new saying of device security: 'ID différent BB!'.

    What can I do to access my data?

    Siegfried, if you contact your technical support of official carrier & bring to escalate the problem to BlackBerry, Yes. Maybe they will be.

Maybe you are looking for

  • Photo sharing error

    I wanted to share my photos with my wife.  I went to the pictures and click preferences on iCloud.  Then I checked the box downstairs to iCloud, photo sharing.  Then, I went through the steps to select all my photos to share and sent the e-mail to my

  • My HARD drive is detected by the BIOS, but it does not start

    I have a laptop, OS is Window7, the HARD drive is detected by the BIOS, but it does not start, I formatted and the procedure going well until the reboot, it starts not to finish formatting.Please, I need help!Thanks in advance

  • Clip Zip ignores certain songs and blocks computer when disconnected

    OK, I tried to find a solution to my problem but I've not seen everything that has been resolved or the same problem, I have.  I use a Windows 7 desktop computer and have a 4 GB Clip Zip purple.  My main problem is that the music I downloaded from eM

  • Inspiron 7000 - WIndows 8 reinstall (only)

    Hello Yesterday, I received my new fantastic Inspiron 7000.  As expected, it is installed with the "trial-ware. Removal of McAfee is extreme pain, and that is why I wish to reinstall with a new image of Windows 8. However, please confirm that the ima

  • Microsoft Wireless Keyboard 1.1 configure Windows 7

    Hello I have the Microsoft Wireless Keyboard 1.1 and Windows 7. At the top of the keyboard, there my documents, my pictures, my music ect. buttons.  These do not work when I press them.  How to connect to my folders on my computer? Thank you