BlackBerry smartphone security wipe Blackberry Playbook

I had to change my service provider on my Playbook and by doing a search on the Blackberry site instructions should I do a security wipe. What he didn't tell me, was it clears everything. He deleted all my photos and my Kobo library. I am able to get the Kobo library, but how to get back the images?

If you did not have a backup first your data is gone. You did it first a backup?

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphone security wipe with any BIS - bbm

    Hi guys, I've changed my blackberry for an iphone, so I cancelled my BIS and changed my tarrif plan towards an iphone one. I removed the SIM card, so the phone says insert sim card and SOS signal. I then went through and deleted my bbm contacts after it made a complete security wipe, and I came back to the blackberry. It went well and everything was clear.

    But a couple of my friends said im still on BBM out there but when contact lists they me message that they get an 'X' red beside the message were it should be a D or R. I was wondering how I'm still on lists here if I deleted all the and safety wiped? Is it because I did it when there was no ENCORE for the blackberry could not send data on the servers of remove me contacts? If so what will happen when the next person gets my phone and BIS it will automatically synchronize what I did and remove me from my friends BBM?

    Help, please

    Thank you

    Right, red x means that the message has not been sent because the contact does not exist. If she sent the message, the friend would simply see a message sent without D or R beside the message. If the messages have been received by the other device, it would show a D as delivered, but of course the message is not delivered to your old BlackBerry.

  • BlackBerry smartphone security wipe on bb curve 8520

    Hello everyone, I had a question about the erasure of BlackBerry security.

    I wonder if during the erasure of security ('emails, conctats etc.' and 'user installed applications' checkboxes checked) my sms messages will be deleted...

    I have to take my camera to a friend, do you find security secure erase?

    Yes, security wipe is the sure way to rid your system of all it's data. Do not remove the installed user applications as the wipe will erase the data in applications, but not applications. However, you can delete the user installed applications if you wish.

  • BlackBerry smartphone security Wipe details?

    Hello

    I do a security wipe of the only Email/Contacts.

    This will remove my photos stored in the phone memory?

    Thank you!

    Hello!

    If you select only Contacts Emails safe wipe, then it will not delete your photos.

    I hope that solves your problem!

    If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors is not invest more of their time on this Message.

    Thank you.

  • BlackBerry smartphone security Wipe / criteria

    Hey I have a Curve 8530 and get a replacement phone due the malfuntioning charging system. I bought new so I get a new device to return through security.

    QUESTION: Can I do a security wipe to remove my data without erasing the images and ringtones on my micro memory card? I use the same card and don't want not to lose the most valuable battery due to download music and ringtones cell and would just save my photos...

    THANK YOU ALL

    Yes Sir... Helps a lot... Thank you again...

  • BlackBerry smartphone security wipe, lack of features

    Hi people,

    Has just been given a Curve 8520 by my son, lucky me. When he gave it to me, he had all of its parameters to another network and wifi. So I thought it would be easier to do a thorough cleaning and start a new one.

    However, since doing so I have no e-mail setup and no option to update software or wifi. "" I tried to download the new software, but it happens in the ' Check for updates screen "and goes no further. I have to close and restart the computer. I left it running for more than 3 hours thinking that it can work, but nothing helped. I tried with the desktop running and without, with and without sim card software.

    Someone has any ideas

    Hello

    It is also likely that these features are absent because the device must be connected to the BlackBerry network.  Go to Options > Advanced Options > host Routing Tables, press the BB Menu key and select Save now.  Who will be re - register your device on the network BlackBerry and should download the necessary info to get your device will.  Be aware that you will have a BlackBerry data plan on your device to do this, so be sure that it is set up in advance.  If this is not the case, contact your carrier to do it for you.

    Once this is done, you may also send your service books.  The steps above should display your e-mail settings, and once it goes to the e-mail settings, connect to BIS (if necessary), press the BB Menu key and select Service books.  You can then return your Service books.

    Note: If this still does not work, you may need to reload the OS.  If you must go this route try the procedure described here:

    http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

    You should get operational!

  • BlackBerry smartphone security Wipe and Simm card

    If I do a wipe secturity, but do not check 'media card', it will always wipe the contacts in my simm card?

    Do I have to remove the simm first card and then perform the wipe (will I be able to do)?

    Thank you.

    wipe does not affect the SIM card

  • BlackBerry Smartphones do a security wipe and now cannot set up my email!

    Hello

    I did a security wipe on my Blackberry Bold 9900. I managed to restore everything, however I can't seem to configure my email address (which is a Yahoo address). I get the error message that it has not been possible to connect to the server.

    I also raise a problem with my BBM, I am able to send messages, but can't send any to me. This problem also comes after clearing security.

    Everything worked fine prior to clearing security.

    Concerning

    Imran

    Hello and welcome to the community!

    After an update, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you must seek formal support from your mobile service provider.

    Good luck!

  • BlackBerry Smartphones BBM implemented after security wipe

    I decided to back up my data because I wanted for security wipe my phone and just restore the really important files that I have. I security wiped my phone earlier because he is trolling a lot and I'm trying to set up my BBM. He leads me nowhere but a message saying "Associant BBM with your Blackberry ID. He's been at it for hours and I am really frustrated that I regret wiping. Hoping for some headache reliever.

    See here:

    http://supportforums.BlackBerry.com/T5/downloaded-applications-for/bbm7-won-t-associate-with-my-BLAC...

    You may need to delete and readd BBM

  • BlackBerry Smartphones has someone else has met the 9900's compass disappear after a security Wipe?

    A few days ago, I decided to do a cleaning of security on my 9900, so that I can restart from scratch and troubleshoot problem a few apps. I have discussed this at the time that Rogers (my provider) support, and they told me of all the possible consequences.

    Since that time, my Compass app (the one provided with the 9900, out of the box) has disappeared.

    Rogers seems to know none of it and wash their hands of it. I was told that I could take with RIM, which will charge me $ for a case resolution. RIM also told me that I can take with Rogers and ask them to take it with RIM, but Rogers tech support says that this is beyond their reach, and they will not do that. Climbing with a Rogers tech support managers has not solved the problem.

    So, does anyone have any suggestions?

    Thank you!

    PROBLEM SOLVED.

    HERE'S HOW:

    I had to tinker myself, but I learned a few things that were not obvious for me: Security wipe and Clean Reload are NOT (on the 9900, at least) the same thing! Security Wipe erases all memory, and then reinstalls the operating system, * but not everything is reinstalled! * In my case, it wipe out compass and possibly other things that I had not even noticed.

    Regarding the Clean Reload, I thought if I didn't choose the "Make Backup" option, he would do what I expected with security Wipe, less real SURE wiping from memory. But it does not all of this. For example, I noticed that after clean Reload, there are still a few apps I had installed on my own, as well as compass in return.

    HERE'S THE FINAL SCOOP:

    What I did, to my 'out of the box' experience: I did the security wipe, followed by the own of the charging, with no backup. Compass was back.

  • BlackBerry Help Z10: Security Wipe - > KB33480-> no factory setting

    Hey everybody,

    I recently changed my Blackberry on the Z10 account, and I proceeded to do a security wipe. After that, the connection to the computer icon was displayed on the phone. So, I looked on the internet for a solution and kept the same finding: KB33480.

    So, I went with the steps, starting with the Blackberry link approach. Having said I reset the phone, he would have check for updates and tell me that:
    "There is no available BlackBerry Device Software updates."

    Here, the light of my phone is green.

    After I closed that, the Green led turns off, the red light quickly, then the unit starts. Logo of blackBerry on the connection to the screen of the computer again.

    I can't get this or workaround to work. I'm missing on the process described in step 6 of the workaround:

    "The smartphone BlackBerry 10 will now be off itself after 120 seconds. Shortly after the 120 seconds, the BlackBerry smartphone LED should turn green. Continue to wait after the LED lights in green, and you will be asked to install BlackBerry Device Software. Follow the prompts to install the BlackBerry software and once the installation is complete the smartphone leader and is now recovered. »

    The update password verification of updates, then goes straight to the no updates found screen instead of installing the software on the phone. Can someone help me please?

    Hey everybody. I got my Z10 work after 11 grueling hours trying to fix it. The key to implementation is to make sure that you have installed INTERNET EXPLORER 9 . Other iterations are not guaranteed, and they never worked for me once. I found a computer in my home that I was able to install IE9 on cleanly, then ran workaround. He worked at the beautfully. I'm now enjoying my Z10 a lot.

    See you soon.

  • Z10 stuck blackBerry security wipe

    I just wiped my device security using the BlackBerry link and now my camera is stuck to the next screen

    http://i.imgur.com/KzZcxU0.jpg

    When I go to BB-Link and try to 'Reload', it asks to press the power button until the device is off. The unit get off but it gets activated immediately and get stuck at the top of the screen.

    The BB-link said it is impossible to connect to the device and therefore cannot continue.

    Can anyone help?

    PS:

    This device is provided to me by my company and is not a personal device.

    It is not finished wiping. The security wipe can take a few hours and up to 10-12 hours depending on the CASE, to data encryption enabled and the amount of data you had on the device.

  • BlackBerry Q10 Q10 security wipe 15 + hours

    After downloading the latest OS update two weeks ago (too much air) my phone went to work almost perfectly, to have battery and severe lag problems drain (as in 3 hours that the battery would drain complete with NO use - even though I disabled all the radios and wifi).  The only used/installed apps on the phone are those who came with him - I use the hub for E-mail (gmail), phone calls, visual voicemail, and texts.  I regularly use the device and I use the calculator and the browser from time to time.  I use the Facebook app to check notifications.  95% of the use of my phone is entirely for phone calls, e-mails and texts.  I have a MicroSD card in my photos and videos saved in real memory of my phone and was less than half full.

    In order to alleviate the problems of lag and battery drain, I read about do a security wipe and reinstall the previous operating system directly.  I backed up my phone and started with the wipe of security more than 15 hours and it is always showing the icon (which looks like an SD card or a memory chip icon perhaps?) with a circle of rotation under it to make believe it works.

    I am concerned about how long it takes and how hot my phone feels to the touch (that and the fact that I have a working phone for the last 15 hours with no end in sight.)  With how I used my phone, I'm surprised it took this long.  I read about the risks of doing a wipe of Mid-security battery traction, but this does not seem normal. Pourrait my phone stuck in security due to a glitch erase mode?   Any advice?

    Thank you in advance!

    Try to reload the operating system with an auto-loader.

    http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

  • Classic classic security wipe Blackberry blackBerry taking ages to get stuck at 98%

    Hi guys,.

    buy a classic blackberry from a friend and before they turned him over to the wire, they decided to start a security wipe and I had the phone when he was 72% (flashes on the screen when you touch the screen for a few seconds). Anyway, it took forever and I went online to read some forums and there some people waited another 5 to 6 hours. It was at about 15:00 in the afternoon. so I let him do his thing, and from 21:00 he had barely reached 87%. left there from one day to the next, but forgot to plug in for free, so the morning just after it reached 95% battery is dead. When I plugged it in to charge, he did it again, and after about 26 hours he did 98% (goes really fast to 72% and then took forever to get to 98%). got stuck on 98% for 5 hours... I know I porbably should have let it continue and maybe he would have done, but I held the power button , the screen displays 'classic blackberry' and the security wipe started again from scratch! its now been about 2 hours and its 78% (once again - it became very slow when it reached 72%)

    the classic has not the possibility of a battery pull, (since that's what some people have done according to the other forums) - so that s out of the question.

    is there anything else I can do? any help would be appreciated. the battery of my current phone is messed up and just takes 2 or 3 hours. If you really need to start to use the classic...

    Thank you

    If you had not looked http://support.blackberry.com/kb/articleDetail?ArticleNumber=000034045 then do and try again, following the instructions step by step.

    There are people having problems with the link on their systems. The procedure described above should work. If it isn't, then the problem might be with link.

    I saw cases where devices that seem by also Freemasons are recovered with Autoloaders. I'm trusting the words of others. I have no reason to doubt that an autoloader will work for you.

  • BlackBerry Z10 z10 usb keeps diconnecting after faulty security wipe

    Hello

    I just tried a security wipe and got the icon "connect the phone to the computer" when starting. In fact, the phone is blocked here. My phone usb cable everything worked fine earlier today, but now it just keeps disconnecting after 1 or 2 seconds. I have already installed the BB link and it does not recognize my phone but I can't reload, because it keeps disconnecting. Any suggestions on what I should do? Will be a great help, thank you.

    Here is the official solution for a deletion of security failed:

    http://www.BlackBerry.com/BTSC/KB33480

    If you do not link to recognize the device then I would try to load the operating system manually:

    Download the correct autoloader for your device from the first post in the thread below. You need to know your complete model number (e.g. STL100-1 (or - 2,-3, - 4) located in settings > on.) Be sure to download your model which contains the radio file.

    10.2.1.1925 OS: http://forums.crackberry.com/bb10-leaked-beta-os-f395/lengend-presents-10-2-1-1925-all-q-z-887047/

    Close the link and leave the connected device.

    You will need to unzip the file downloaded from above before you can run.  If you do not have a decompression application on your computer, you can download 7Zip here: http://www.7-zip.org/download.html

    Double-click the automatic charger that you downloaded.

    The process should take about 5 minutes or more. When it's done, you will need complete the startup process before you can connect to Link, and restore the data.

    When you are finished, you can restore your backup, although I do NOT recommend restore your backup of the settings that it is best to start with this new OS, but it is up to you. You may experience some bugs here and there to restore the passage of the backup settings. Media and Application data seem to be OK to restore.

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