Recurring question Renesas Electronics USB 3.0 Host Controller

Hello

I get this question contextual all a few days/weeks/months and she has been driving me crazy, but I think I have narrowed down and would like tips are possible please.

Question:

USB 3.0 Host Controller error Code 10

USB 3.0 ports front and back go dead.

Cause:

I don't know at all, I feel that perhaps it is TuneUp Utilities 2013/14 or maybe my smart phone Samsung Galaxy S3.

Difficulty:

Uninstall/remove up to present drivers, by restarting and installing fresh drivers do not work. He used also but the last 2-3 times, I couldn't get the error to go away as a result of this process.

I talked to a technician Support of Dell by phone and by working together, we found to be a BIOS problem, since a full format of the PC still had the error when he brought upward once again, leaving only the hardware itself (USB 3.0 ports) or BIOS.

Bringing F2 menu and make a F9 reset by default a F10 save and exit solves this problem, every time.

So what is a BIOS issue or a compatibility issue?

I know how to fix it temporarily, but I don't know the cause.

Data sheet:

Alienware Aurora R4

3970 X 6 @ 3.5 extreme core I7 (turbo boost 4.3)

NVIDIA GeForce GTX 690

Windows 7 Ultimate 64 bit

Internet Explore 10

32 RAM

Liquid cooled

3 TB Seagate hard drive

BIOS A07

If you would like more information, please let me know.

I have no discharge reports that the PC did not yet have a BSOD, but this is a replacement PC after the last (same PC and specs) had exactly the same problem and basically could not be fixed by a Dell technician.

OK, that sounds good.

What I might suggest at this stage is to put the service 'Windows Driver Foundation - User-mode Driver Framework' to 'auto' as this can help with any problem of detection:

Start > type services.msc in the box "search programs and files", then press "Enter".

In the right window to scroll down to the "Windows Driver Foundation - User-mode Driver Framework" service and double-click it and set the "Startup type" to "Automatic" > OK

Then, restart the computer.

Then, if Renesas USB 3.0 controller number happen can you create and provide the .evtx, and nfo files to the exact time.

Tags: Windows

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