(Redirected) 10 Windows Installer failed: no video display, screen, impossible to boot-to-use computer only black

Hi all I recently upgraded from Dell s 660 Windows 8.1 for Windows 10 PC. That part went well, no problem.

Then, I decided that I wanted to clean things up I did a Reset, delete all settings of Windows. This ultimately failed and I got an error message that the bootstrapper has been damaged. Computer would not boot successfully.

OK, so I decided to do a clean install to solve this problem. See the Microsoft Web site and download a tool to create bootable USB stick with Windows 10 installation files

Then I inserted the USB in the broken computer, restarted, and the installation begins without any problem. I got all the way to the screen where I choose which partition to install the OS on. I chose the right partition and clicked ok, then leaves the room for a few minutes. I came back and met with a black screen, but the computer still worked. I waited about 30 minutes, but there was no change, so I decided to restart.

Given zero has not set the problem. The computer always starts and I see the hard drive activity light flashes from time to time, but I don't see anything on the screen. No DELL logo at the start as there were no past, no loading spinner, nothing... Pressing F8 does not seem to help, I can't get into the BIOS or anything. I tried with and without installation of Windows 10 bootable USB inserted, does not matter anyway the result is same - just a black screen.

I guess it could be a hardware problem, but it feels like a very large chance that my error started to arrive for the 10 Windows Installer, so in my gut, I feel like this is probably a software problem, but I don't know. I've never had problems like that until the 10th of Windows Installer.

I have tried both HDMI and VGA ports, nor work. It has integrated video, so these ports are directly on the motherboard. Any ideas on how to fix?

Best of this post in the forum Windows 10 here:

http://en.community.Dell.com/support-forums/software-OS/f/4997

Bev.

Tags: Dell Desktop

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