uninstallation of reader 9.1.3 failure;  installation failed drive 10.1.1with impossible to contact the Tracker

I want to upgrade to adobe reader 10.1.1 and when I tried to download/install with Internet Explorer it produces: unable to reach the trackers.  Computing has opened another page web and product:

Adobe Reader has not installed successfully

You can troubleshoot your installation with the following resources:

When I go to control panel > Add Remove Programs: adobe reader 9.1.3 is 138 MB and when I click on remove this product: the patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.

(1) how to uninstall adobe reader 9.1.3 with this problem?

(2) I installed revo unistaller and have not yet learned how to use it.  That's what I need to uninstall reader 9.1.3 or is there something I need to download in order to then use Add Remove programs and it uninstalled?

(3) I would like to install the latest version of adobe reader and the produced download/install: failed to contact the trackers.  What this means and how it be fixed so that I can download and install the latest version

Currently when I read or download PDF files they open properly with Adobe reader.  It is the goal to eliminate the old version and install the new version.

My computer is a laptop inspiron 9400 with windows XP home SP3, 2600 Intel processor @ 1.66 GHz, 2.0 GB RAM, ATI Mobility Radeon 1400

The other Adobe software products installed are Adobe AIR and Adobe Flash Player 11 Plugin ActiveX Adobe Flash Player 11

I tired the download/install with a different browser (Safari) and he knew during initialization, downloading and installing please wait while Windows configures Adobe Reader X (10.1.1) then mandatory collection of information then time remaining dry 0 with all the blue squares.  Set up necessary to restart your system you want to reboot now?  I have choseno and when I saw Adobe Reader Installer it had Adobe Reader Installation failure unknown error 96% then I chose the finish.  He then produced one of the facilities requires a reboot.  You want to make now.  I'll choose Yes and have it reboot.

What happened with the intall with Internet Explorer attempt that he had failed.  If Adobe Reader X installs with Safari and PDF files open with this browser uses Adobe Reader X PDF files open with Internet Explorer using Adobe Reader 9.1.3?  I would have just a version of Adobe Reader and do not have the hard drive space.

I'll reboot now and see what happens.  What comments would you make about what to do if installation fails for Adobe Reader X and what comments can you make on how to uninstall Adobe Reader 9.1.3 too in addition to any other commentary on the problem of installing.

THX

I was able to solve this problem with the inability to uninstall adobe reader 9.1.3 and this program is now uninstalled by displaying the control panel > Add Remove programs.

It happened by chance using a battery of Microsoft Fix its.  To tune up my computer I fell one fix after another and then found one that Troubleshoots installation and uninstallition problems.

http://support.Microsoft.com/FixIt/

Run now Learn more Diagnose and correct program installation and uninstallation of the problems automatically

Automatically diagnose problems that may prevent install and uninstall programs on your computer. Spend with programs that will not uninstall properly and blocks the installation of new facilities program.

He finds corrupt patch key of registry and fixed.

I chose the program that I wanted to uninstall and he managed to uninstall the old edition of adobe reader:

Program to install and uninstall troubleshooterPublisher details
Problems found
Impossible to install or uninstall a programCannot installation or uninstall a program
Looking for problems that can stop you to install and uninstall a
programFixed
Uninstall and cleanup? Adobe Reader 9.1.3Succeeded
Verified issues
Key of registry corrupt Patch registry Patch keysCorrupt
Detects the cacheChecked patch damaged or missing
Problem registry keyProblem registry key
Detects problems with the registry (issue of Wow64) checked
Questions foundDetection details
6Cannot install or uninstall a programFixed
Looking for problems that can stop you install and uninstall a program
Uninstall and cleanup
? Adobe Reader 9.1.3Succeeded
Looking for problems that can stop you to install and uninstall a
program
Questions checkedDetection details
6Corrupt registry Patch keysChecked
Detects the cache fix corrupted or missing
Patch registry Run of fixing problemsNot
Detect the registry patch problems
6Problem registry keyChecked
Detects problems with the registry (issue of Wow64)
Fixing the problem registry key (problem of Wow64) does not work
Find and delete the registry key for problem (problem of Wow64)
Details of detection
Collection information
Computer name: A
Windows Version: 5.1
Architecture: x 86
Time: 2011-12-10 10:19:52
Publisher details
Convenience store program Install and Uninstall
Looking for problems that can stop you install and uninstall a program
Package Version: 1.2
Publisher: Microsoft Corporation

Tags: Acrobat

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