(Redirected) 2710 XPS Dell all-in-one
Two years ago I bought direct Dell Computer XPS two 2710 in a computers within six months of each other. When I bought the original unit is the upper part of the new line all in one computer and since I bought not less than twelve computers Dell directly from Dell in the past seven years for my business at home and gifts and have always been very satisfied with products I started using the unit of Service tag 8GNLBQ1. There are about six months or 18 months after the purchase, I started to notice that both sides of the screen were becoming dimmer. I decided to call a reputable technician who works regularly on my computers. When he ran a diagnostic on the device, he said the monitor was going on and he also checked some rear lights that have a history of failing. After looking at the unit, he said that I had to contact Dell and he felt that I don't want to run them on this machine as he is an all-in-one device for monitor and tower are combined into a single device that has a nice design, but can be difficult to work on. About how to contact Dell and after talking to six people in customer service I was said the machine, which is two years old is obsolete and that they do not stock parts or they will try to obtain parts or service. So basically I asked my last service rep what I do and he said I could get in touch with Geek Squad, they may be able to get the part. Maybe, but probably not. So I asked the Dell could attempt to get the replacement part and service? No, he said, that the model is at the end of life. END OF LIFE. Two years old and I have a weight of three thousand dollars. Everyone I spoke with, in the premises of Dell Customer Service was in India, everyone I spoke with basically told Dell really do not care a good customer who has more than one of these machines. The company line is a two year old computer that just introduced one year previously, it was end of LIFE. Another words computer Dell manufactured these units and they have design flaws that are deadly, and they are not behind their products. The screen on normal computers can be replaced easily just buy a new, but with these machines, you can not replace the monitor because it is All In One. Beautiful as it is that it's a pretty expensive paper weight. Sad, that Dell doesn't care on the client or its reputation in this case just run faster that you can from a faulty design.
Better to post this thread in the Customer Care Forum here:
http://en.community.Dell.com/support-forums/customercare/f/4674.aspx
Bev.
Tags: Dell Products
Similar Questions
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Does anyone know or heard when they update the xps 27 all-in-one. The card look good accept for the card WiFi "n". I need fast internet access, but cannot get a wire to the computer. I was hoping that they would update the card a 'ac' a wireless. Does anyone know how it would be difficult to do after the fact. I want an all-in-one with screen touch to limit the son and clutter and easy to get from the road when I need my space on the desk for the plans. Maybe to stay with a conventional desktop computer but I meet a hell of a time finding a monitor touch screen.
Do not know Dell plans to update the model XPS 27 AIO, but...
What about disabling the internal wireless card in Device Manager, connect an ac USB WiFi dongle? Of course, this assumes that you have a router ca.
Some USB dongles ac are discussed here.
Just a thought...
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my fax was working but I got my dsl moden improved and now I can't fax from my dell all-in-one monitor fax says device not found. I tried to reinstall moden using the disc, but it gave me an error code 53, not able to install, is the problem in the new moden or something current?
Contact Dell for assistance with their equipment. This does not sound like a Windows problem.
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Digitization of Document with Dell All In One Printer A960
I would like to know the steps to scan a document on a Dell All In One Printer A960. I have a Windows Vista operating system.
Here are the steps I take in the manaul.
1. I put the paper on the glass.
2. Select the place I want the paper to go.
3. I then select the Start button.
4. once I press the button start, he says: it's scanning, without windows or tabs open on my computer screen.
5. I then go to my control panel and click on the button that says "scanner and camera" to find the document.
6. I can preview the document once I've selected the button that says "Scanner and camera" on the Control Panel, it takes me to a page where the document is located, the only thing I can do on this page is three things (1) overview of the document, (2) the document Scan or (3) cancel the document., I can't do anything else.
Step 6 is where I have problems, how can I get the document of the preview of the page area scan to another folder or area such as 'My Document' folder or any other folder, so that I can attach it to an email. There are only buttons "3", (1) a preview button Scan of a button (2) and (3) a Cancel button.
If I can get the document of the preview in "My Documents folder" area or any other folder I can attach it to an email.
If anyone knows the steps to get the document in the preview page to scan in 'my account', please list the steps, this is my first time trying to scan a document.
Thank you
Hello
I suggest you to try the steps in the following Microsoft article and check if this may help.
Scan a document or a file:
http://Windows.Microsoft.com/en-us/Windows-Vista/scan-a-document-or-file
If the steps above mentioned article from Microsoft, then it would be better to post the same question in the Dell support forum for assistance.
Dell Community support: http://en.community.Dell.com/
For more information, see the following article:
http://support.Dell.com/support/eDOCS/systems/A960/en/a960en.PDF
Hope the information is useful.
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My Dell all in one printer started printing in small fonts
Anyone know why, or if I pushed a button by mistake? Help, please
Thank youHello
· The problem occurs when you print from any application?
Step 1: Check if the same font size appears in the preview before printing.
See: http://windows.microsoft.com/en-US/windows-vista/Choosing-print-options
http://Windows.Microsoft.com/en-us/Windows-Vista/preview-the-appearance-of-a-printed-webpage
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How to print an e mail by using the Dell All In One 966 Printer
I do not understand how to print an e-mail recently, I have Windows Vista, I use Dell all in one printer 966
Displaying the email address, start the printer. CTRL + P will do this and then print.
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Why my new Dell all in one PC have the logo of the gateway to the desktop?
I bought a new Dell all in one PC a few months ago. The gateway Logo appears on the desktop. Why?
Hi seg492000,
Could you possibly post a screenshot of the logo?
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Just upgraded to Windows 7 and my Dell All IN One Printer does not print. It is said that the pilot of the AIO 942 not found.
Anyone where I can download this driver?
There are only drivers for Vista at http://www.dell.com/support/drivers/us/en/04/DriverDetails/DriverFileFormats?c=us&s=bsd&cs=04&l=en&DriverId=R151559.
They are supposed to work if installed in compatibility mode. http://en.community.dell.com/support-forums/peripherals/f/3528/t/19319527.aspx.
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What should I buy to re - install my printer Dell all-in-One A960 Windows 8 after Windows XP?
My printer Dell all-in-One (purchases. 2004) has stopped working. When you try to use, sign popped up "print spooler service does not work? This has happened a month after that I switched to Windows 8. Dell said there is no software for this printer be re-installed Windows 8 and suggested that I buy a different printer.
I don't think that Dell should have the last word. Any advice? Can I buy drivers, other software?
Thanks for your information.
I suggest to try this:
(1) unplug the printer from the power point
(2) connect one end of the USB cable to the printer (if it is not already connected)
(3) connect the other end to the machine using any free USB port
(4) turn the printer by plugging the power plug
(5) look at the screen to see if Windows indicates all compatible drivers
If this does not work then try to look for Windows7 or even Windows Vista drivers and then install. However, make sure that these drivers are from the DELL website if possible)
Good luck and hope it works.
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Reference Dell all-in-one printer 922-is not recognized in windows 8
Dell all in one 922 printer works is not in windows 8
Hi Linda,.
You can visit the link next to the Windows Compatibility Center that describes the Dell 922 Photo all-in - one Printer is not compatible with the Windows 8 operating system:
However, you can try to install the printer in Windows 2000 or Windows XP compatibility mode and check if this solves the problem.
Reference Dell Photo All - In - One Printer 922, v.G21, A04
http://www.Dell.com/support/drivers/us/en/04/driverdetails?DriverID=R102523
To install printer drivers in Windows 2000 or Windows XP compatibility mode,
a. right-click the installation file, and select Properties.
b. click on the compatibility tab.
c. in compatibility mode, check the run this program in compatibility mode for: option.
d. Select available options under Windows 2000 or Windows XP .
e. click apply and OK.
See the link below for more information about compatibility mode:
Make older programs in this version of Windows
http://Windows.Microsoft.com/en-us/Windows-8/older-programs-compatible-version-Windows
It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.
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How can I get the device driver for Dell all-in-one 944
I got a new PC and don't have the information to use my printer. How to get the driver from Dell for this printer info
... How to get the driver from Dell for this printer info
I have moved your post in the comments to the Windows, hardware and drivers section section, but have no idea which version of Windows that you are operating on. If your printer is compatible with the version of Windows you are using, you can download the drivers and support the Dell 944 all-in-one printer from Dell heresite software.
You mentioned that you have a new PC, so it is likely that you use one of the Windows 7 64-bit editions. If you want to check the hardware compatibility with Windows 7, you should try the Windows 7 Compatibility Center.Edit: If you try to work around a problem of incompatibility of Windows 7, there's a solution posted in the following thread,
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My Dell 962 All In One Printer suddenly stopped to print. I get an error message that the computer cannot communicate with the printer. The error message suggests that I unplug and plug back the power plug and the USB cable to the printer and make sure that there are no restrictions of firewall to the printer. I did what was suggested and still no printing. I have resinstaled the printer from the CD software, I got with the computer and also installed the latest driver using the software of the software upgrade wizard.
and also installed the latest driver by using the Software Update Wizard software.
That would not have been the best idea... but it is unlikely that the cause of your immediate problem.
The next thread does not make much sense to me, but it describes a situation similar to what you described and the proposed solution is supposed to have worked. Try it and see--> http://en.community.dell.com/support-forums/peripherals/f/3528/t/19483019
I suspect that what really happens is that the driver has become corrupted. In many cases, simply reinstall the driver is not fix things; you have to clean the old corrupt driver before installing the new. Thus, it is more likely that the part "Uninstall" the related response is what is helping rather than playing with services... but go ahead and follow these directions, just in case. In fact, I suggest that you run under first antimalware scanners before following the tips in the above link.
If I had not found the link above, that's what I would have suggested (whichrequires that you have Windows XP):
Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver. However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs.
Use the free version, not the free trials of "pro" versions Pay attention during installation uncheck any prechecked boxes that would install some additional third-party programs.
Do not run the scans at the same time. Each scan will take a while. Start one and go do a non-it chore. Once the scan is finished, leave the program to deal with anything it finds.
Once done, you can keep or uninstall programs, or both. If you keep SAS, I suggest to change its default setting does NOT automatically when Windows starts.
Uninstall all software from Dell to control panel > Add / Remove programs
Download Microsoft Fixit 50126 impression: http://go.microsoft.com/?linkid=9662904
Close all running applications (anything with an icon on the taskbar).
Run the Fixit routine. Note: The routine Fixit has two modes, light and complete. It will run in full mode when you check the box "Reset the spooler to print on values." This will remove all printers, so if you have any other printer installed, I recommend running the Fixit in full mode. If you have other printers and you do not (necessarily) want to reinstall them, run the Fixit in light mode (box unchecked). This may work anyway. You must restart the computer after you run in full mode; you need not restart after the Chase mode.
After the Fixit has executed and you have restarted if necessary, make sure that the printer is disconnected from the computer and run the installation software. You will be asked to connect the printer to a suitable place. You can use the CD that came with the computer or download the software here (which is relatively hard to find, the claims of the main page of the 962 product support it cannot find the drivers)--> http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R89490
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Dell all in one 926 printer does not print with Vista
I can't go to my printer. I used the fix and it could not find any errors. I have 6 print-ready pages, and I have the all-in-one selected as the default printer. I reinstalled the program printing and still cannot print. I'm going restart now. I use windows vista
Any help will be appreciated.
Hi Piattsburgh Jim,
Please see the link below for the Dell Web site for the latest software/drivers:
I hope this helps!
Debra
Microsoft Answers Support Engineer
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I have a XPS One27 all in a Win 7 Ultimate.
RST is saying that my 32 GB SSD drive is about to fail and I must continue to reset, then it errors again. What I have to use the RST for acceleration on the XPS one27 AIO or is there a way off course? Or is it easy to replace?
Thanks in advance for all advice - James - UK
Hi James,
I suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any problem with the hardware on your system.
Please let me know the results.
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I can't install my dell all in one 922 priter
why I can not install my dell one 922 printer on my windows 7 laptop while... someone help me please
I could use some help... Please
The drivers for your printer are to
However, I see no driver Windows 7 listed there. If this is the case, try the Vista drivers because most of the time they will work. Sometimes, they work, but most of the time they, then try it and see. If they do not work in normal mode, try to install in compatibility mode.
Good luck.
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