(Redirected) Alienware Aurora R4 - 6 beeps, no video card

Hi all

I'm having a pretty rough week. I do a lot of PC gaming and this week my machine failed on me.

Under the assumption that I still had warranty, I called Dell. I told them I had 6 beeps, and which would normally be the video card.

  • I replaced the video card, tried two cards into the two slots that they would fit in, with food... still 6 beeps.
  • I have reset the CMOS
  • Reinstall RAM
  • Disconnected all powers components on motherboard and peripheral, and I still get 6 beeps.

This makes me believe that it is either the motherboard or its power supply.

Has anyone else had a similar problem?

TL; DR below:

I was told that my computer was no longer under warranty and to call to get an extended warranty. 350 + dollars later... I call the next day and told me that I can't use my warranty because the problem arose before I had the warranty.

I've been upset about it, fine, picks me up at the Department I pay so it can be corrected. I hung up at least 4 times, and I keep getting transferred to the wrong Department...

I tried to call Dell warranty... They transfer me Alienware that tells me an e-mail:

... which is not a valid mailbox and who orders me:
... that I get no response...
I just want to help...

Better in this position in the Alienware owners Club Forum, here:

http://en.community.Dell.com/Owners-Club/Alienware/default.aspx

Bev.

Tags: Dell Desktop

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