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• (Redirected) Dell XPS 15 9550 - battery problems

  Have been a customer for a long time of the Dell laptops.  Bought various laptops such as Vostro 1720, XPS Duo 12 etc.

  I bought the XPS 15 9550 on 27 June 2016 after costing a fortune.

  Immediately noticed a problem with the battery life that is loading / unloading quickly.

  The first time, got battery in full in a few minutes.  After recharging, at the beginning he said battery life is 4 hours. But the battery discharged within just two or three hours of time.

  Since then, battery charges to the full in about 30 minutes and ends in less than 2 hours.

  Because my laptop is still under warranty, I raised a ticket of support immediately on June 29, 2016.  Unfortunately until now, I didn't reply to Dell.

  Please can you help solve this battery issue.

  Hi roadsidetree,

  Please repost this to our customer support Forum.

  http://en.community.Dell.com/support-forums/customercare/

• (Redirected) Dell customer service is no longer available to help me - very bad

  I have problem in my computer dell laptop. I tried several times to talk with the service the customer, but unfortunately no body is available to help me. I sent my laptop in the center of service mentioned on the website but still no response after 3 weeks. Please share the phone numbers to contact directly to the company. Thank you

  Best of this post in the Customer Care Forum, here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• (Redirected) Dell Inspiron 15-5568 in tablet mode using - how to pull up a Yahoo email message

  I just bought an Inspiron 15-5568.  I put it in tablet mode, and I'm trying to get back an email in my Yahoo Inbox using IE.  I double click on one of the messages of email in my Inbox to pull up.  Instead of pulling up the message, double-click zooms the screen IE.  Another double click the zoom back again. I tried a number of different operations to get back an e-mail message, but nothing works.  I can get a context menu to appear next to a message, but there is no option to read or view the message.  If I was using a mouse, I would double click on the message and it would come.

  I have reviewed the user's guide, but it is not a great help.

  Can someone tell me please how to pull up an email message in Yahoo or Google Mail with an Inspiron 15-5568 in tablet mode?  It seems like it should be very simple, but it isn't.

  Thanks in advance.

  Hi RexFarris,

  Please repost this in the laptop computer Forum help.

  http://en.community.Dell.com/support-forums/laptop/f/3518

• (Redirected) Dell Vostro 1510 does not restart after the replacement motherboard (CPU the question!)

  Dear,

  I have a problem with my laptop (dell vostro 1510). For the second time my screen went completely black. I couldn't see anything, but the computer was not working. I assumed it was for the same reason as the first time (burnt video card). I have replace it with it and when I try to start the laptop I just get three led among that flashes on the left. It is not go further and I don't have access to the bios. The diagnostic led codes say it is a problem with the processor. How can I test if the processor work? For me, it's weird with the old motherboard, it began. I also tried to reset the CPU on a different time slot. I don't know what to try anymore.

  If you have any suggestions please let me know

  Have a nice day

  Gian

  As you have a laptop, better make this laptop in the computer Forum post here:

  http://en.community.Dell.com/support-forums/laptop/default.aspx

  Bev.

• (Redirected) Dell audio drivers will not load when the system is turned on for the first time after his stop.

  Dell audio drivers will not load when the system is turned on for the first time after adoption of Windows 10. I have to reboot every time. So what I'm doing puts the system into sleep. in this way, I don't need to stop and restart the system. It is Dell Inspiron N5559. Audio drivers are installed and up-to-date. Equipment works correctly.

  Hi akilesh.sharma18,

  Please repost this in the Audio forum from the laptop to help.

  http://en.community.Dell.com/support-forums/laptop/f/3517

• (Redirected) Dell online seller stole

  I made an order on May 10, the representative misused online gift card of $ 200, but did not order. She ask me to speak to the customer service to the GC to return, but the gift card service can't do anything.   Can someone help me with this?

  Best of this post in the Customer Care Forum, here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• (Redirected) dell vostro 270 s

  Hello I have a dell vostro 270 s pc with me and I want to upgrade the graphics card... often I use the asus nvidia geforce en210 silent 1 GB of ddr3 memory (graphics of silent/d1/1gd3/v2 (lp))?  and if for what souud of mods that I do to do? Please someone help

  Better to post this thread in the Forum video Desktop, here:

  http://en.community.Dell.com/forums/3515.aspx

  Bev.

• (Redirected) Dell Coupons of decision-making - when update?

  Coupons Dell taking disappeared a few days ago and did not returned/updated Update. The proposed Hot Deals exist not once clicked (must be priced right $825... that does not exist.) Will not honor deal with top-level upwards or downwards. Pathetic tone ad for 2 weeks and have a zero option to run).

  Ran ran better when American against the India. MUCH better ability to converse and to buy.

  Hi timkinhgpin,

  Please repost this in the customer forum help.

  http://en.community.Dell.com/support-forums/customercare/

• (Redirected) Dell inspiron 15 7000

  Hello everyone, I'm Arsène. I'm new to this group and this is my first post, so be nice to me!

  I have a Dell inspiron 15 7000 series computer, I have two question about some issues on my computer.

  "' 1) I constantly have this message my computer:" display driver has stopped working and has recover now ' what it means? and how can I solve this problem, because my computer crashes 2 seconds before this message appears.

  (2) I also have this message: "your antivirus (webroot) and the defender of Microsoft are both disabled" even if I never turned off my webroot antivirus. Is this normal? If you know how to prevent this message pop up, please help me!

  Thank you very much

  Arsene004

  As you have a laptop, better make this laptop in the computer Forum post here:

  http://en.community.Dell.com/support-forums/laptop/default.aspx

  Bev.

• Connection Wi - Fi (redirect) /dell 15z problem

  I have a dell inspiron 15z ultrabook and I used it for about 2 years now. Of these, it just started dropping wifi or the difficulty to connect to the wifi but if I use the ethernet cable, it works well. All other devices in my house works fine without thread. Please I need help to get back to normal.

  Best of this post in the Forum Networking, Internet, wireless, here:

  http://en.community.Dell.com/forums/3324.aspx

  Bev.

• (Redirected) Dell C1765NFW MFP Laser printer

  We contacted several times to Dell for assistance to remove the memory in the printer mentioned above.  We have 2 of these printers that have been purchased in 2014 and just out of warranty, which broke.  While we follow the HIPAA guidelines we cannot throw out them without removing any residual memory.  Repeatedly, communicate with several people in Dell support told us to buy a new maintenance contract so that they tell us how to remove broken printers memory.  This is ridiculous.  We are an organization non-profit organizations with funding from the State of New Jersey.  We ordered all our computing devices recluse by Dell for 10 1/2 years.  We have been a loyal customer.  This time when we ask for a simple request how to do to remove the memory of these broken printers, they help unless we PAY for an interview on contracts for equipment which is BROKEN.  Makes no sense and is a bad way to do business; in particular, with a not-for-profit organization.

  Any help is greatly appreciated.  We just need to know how to remove the "residual" of the printer memory to ensure that no confidential information is stored in the printer. Thank you!

  Best of this post in the Forum of devices/printers, here:

  http://en.community.Dell.com/forums/3528.aspx

  Bev.

• (Redirected) dell Inspiron 1764

  Hello, I have some questions... I had trouble with my screen going white, said that the motherboard was bad, so I replaced the motherboard and now my laptop comes on windows loads and after about 10 minutes it stops... I need help... . How can it be fixed?

  Hi lawsue09,

  Please repost this in the laptop computer forum help.

  http://en.community.Dell.com/support-forums/laptop/f/3518

• Wifi problem 13 (redirect) dell xps

  Hi all. I bought Dell XPS 13 9343 and its wifi gives me problem. After all few minutes wifi disconnects automatically on its own. I did it after entering my code from help desk via the dell website, but nothing abnormal has been detected. My Device Manager shows BROADCOM 802.11ac network adapter while the site Web of dell THAT DRIVER WIRELESS DELL WIRELESS 1560 is shown. Please help me to solve the problem of disconnecting wifi. Thank you

  Best of this post in the Forum Networking, Internet, wireless, here:

  http://en.community.Dell.com/forums/3324.aspx

  Bev.

• (Redirected) DELL INSPIRON 15R SE 7520 i7 being RUN VERY SLOW

  Hello. Sorry to reopen this issue with the same name. I could not comment on the other post.
  So basically I have the same problem as this thread:http://en.community.dell.com/dell-groups/new-to-community/f/3511/t/19484572
  I tried the solution from there, I change the boot with UEFI etc. But windows could not load. He said media control Blackbox ina [Fail] and that it restarted it self and even in an infinite loop.

  Help, please.
  Thank you.

  As you have a laptop, better make this laptop in the computer Forum post here:

  http://en.community.Dell.com/support-forums/laptop/default.aspx

  Bev.