(Redirected) New area 51 doesn't start or start at all.

I bought a brand new Area 51, and it is never lit. I waited 45 waiting for support, through about half an hour of questions that I had already answered and then lost the appeal. Frustrating to say the least. Not what I expect for any expense of $3,500 on a pc that I have built with the best parts for slot about $2 k. I know it's more expensive, but I thought that maybe with all the money made it would lead to customer at least reasonable service.

I built PC for more than 20 years. It is not the power cord. He is not taking. I guess it's food, but I'm not sure. An led flashes for a second and I get a tick. I did not open to see what the led can be. Please tell me is it possible to get this resolved without calling again. Apparently the discussion is not available for my pc. What can I do? I apologize if I made disparaging comments, but I think my frustration might be understood.

Better in this position in the Alienware owners Club Forum, here:

http://en.community.Dell.com/Owners-Club/Alienware/default.aspx

Bev.

Tags: Dell Desktop

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