(Redirected) usb 3.0 does not (recognized) in windows 8.1 (inspiron 15R 5521)

Hello

I have dell inspiron 15R 5521 touch screen core i7

I used windows 8 before and it was working fine but I installed windows 8.1 a few weeks ago, everything works well except the usb 3.0 port. System does not recognize the ports. When I move all USB device like mobile it begin to charge the phone but not connect as it should be, but on the other hand, it works fine with usb 2.0 ports. I have attached the screen shot of the Device Manager please let me know the solution if one of you knows that.

Thank you

desiredproject7

As you have a laptop, better make this laptop in the computer Forum post here:

http://en.community.Dell.com/support-forums/laptop/default.aspx

Bev.

Tags: Dell Products

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