Refreshing files on surface pro 3 will help with wifi problems

Not much to add after all the others have the same problem with the wifi on my pro 3 surface problems. Everything else works great, get about 78 meds down and 8 up. The store just hangs there telling me that it has expired. This problem has begin with the updates that we got fo sp3 and 2. I have a sp2 and it connects everything just great, has so my new tablet, but after a few days, he started everything hangs up. I checked the logs and have tons of red dots, way to much to list, not to meantion I don't know this os 8.1 "I could rip off windows 7 upwards and fix it very fast, but it's way above my head. I may be a Director of retirement it.is.mis for the DOD. So I'm very on tech. I have a smart phone of Samsung Ativan is, just because of windows tablets hit the fast people. I. have 4 ipads, 2 tablets two sp 2 and sp 3, my sp2 works very well, but not sp3. Should I go with my files to refresh and go from there or resume. I am disabled Navy and this tablet is everything to me. Really hate get to other windows tablets, but I can't wait for Microsoft to fix it anytime soon, always users having problems with wifi on sp2 there. You would think that new sp3 would be RM, it issues the first time wifi.  I tried the program speedtest and everything but Corpus Christi is just sitting there, so that 72 Meg, 9 place San Marcos.

I'm tired of having trouble with this tablet, I was one of the users who got there June 20... .and I read only the first batch had these problems... so if do a reset wifi or refresh does not work, I'm back there for another Tablet. Being disabled is a very difficult thing to deal with. I need an answer please, my lively hood is at stake. I have a hug desktop computer, an asus x 79 deluxe with 8 hard drives but Windows on a ssd drive. It is water-cooled, ran 64 GB, not to meantion a Mac on a 27 inch thunderbolt monitor, so the technology is know not unknown to me. But this very wide spread users here who has problems with wifi. Can't keep a product that does not work, even my ipads down 80 to 9, all 4 of them, my sp2 works better than this tablet. I hope that a tech is reading these posts, so why it is impossible to fix, right now it's just a paper weight of 1500 dollars.

Hi Richard,

We appreciate your efforts you may have problems with wifi.

However, if you need additional help, you can consult the following link for more information:

https://www.Microsoft.com/surface/en-CA/support/?ProductID=100411422

You can also check out the link on how to install updates from Windows update.

Install the updates of Windows and Surface

https://www.Microsoft.com/surface/en-CA/support/performance-and-maintenance/install-software-updates-for-surface

You can install the updates to the boot, if you experience problems during the installation of the updates. Here is the link to perform the clean boot:

How to perform a clean boot in Windows

http://support.Microsoft.com/kb/929135/en-us

Note: please go through the section: how to reset the computer to start as usual after troubleshooting by clean boot of Kb to start the computer in normal startup after's article have solved the problem.

Just reply to us if you are having problems with Windows in the future. We will be happy to help you.

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