Registar my computer with microsoft

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• How do I customize my computer with Microsoft PlayReady? [PlayReady error: 8004B81D]

  I received an e-book from Toshiba book pace, but as I tried to open it to read the book, a box with the word "BOLD" letter "Caution" appeared.  In the box, there was a statement that read "this computer must be individualized with Microsoft PlayReady to access protected content."  Then, the statement read "want individualize you this computer now?  When I clicked 'Yes' another box appeared with another statement that read ' an error occurred during the attempt to acquire a license.  "Contact customer support with the following error code: error of PlayReady: 8004B81D" can someone tell me what does this error message mean? Also, can someone tell me how to individualize my computer with Microsoft PlayReady?

  Hi Rosa,.

  Thanks for posting in the Microsoft community

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  I suggest you to see the following link for issues related to the loan.

  Frequently asked Questions (FAQ)
  http://www.Microsoft.com/PlayReady/Licensing/FAQ/

  Hope this information is helpful and let us know if you need more assistance. We will be happy to help.

• I'm on an old computer with microsoft XP, it has been so long since I used it, one that I forgot my password can someone tell me how to reset the password?

  I'm on an old computer with Microsoft Windows XP, it has been so long since I used it, one that I forgot my password can someone tell me how to reset the password?

  Hello

  This is information from Microsoft for when you forgot your XP password.

  "How to connect to your Windows XP-based computer if you forget your password or if your password expires"

  http://support.Microsoft.com/kb/321305

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  Other information above, we can not help you more with this.

  Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.

  Here's information from Microsoft, explaining that the policy:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

  See you soon.

• New computer. Microsoft 7 operating system. You want to download Acrobat 9 Pro.

  I bought Adobe Acrobat 9 Pro, a number of years. Just got a new computer with Microsoft 7 operating system. Info on the Adobe site gives to think that the only operating system supported for 9 Pro is XP? Any suggestions? Thank you!!

  I'm using Acrobat 8 Pro on Win8.1

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

• I can't find Microsoft Paint app in HP-2000-2b19wm laptop computer with windows 8.1

  I don't find Microsoft Paint app in HP-2000-2b19wm laptop computer with windows 8.1. I search in my C drive, and I offer files, which, when I opened the say I try to open a file of type "file system" (.dll) and then he offers me the store and word and other places to select to open the file, but when I select one of those, the file is still not there for me to open and use. Please help me find this file.

  Thank you.

  Hello

  Please try:

  • Hold down the Windows key and press Q
  • Painting in the Find box to anywhere

  You can locate paint from there, and you can "pin" in the taskbar.

  Kind regards.

• I got a phone call from a guy who said he was with Microsoft and that someone had linked in my computer. Is it a scam?

  I got a phone call from one of the related foreign accent that he was with Microsoft Security and that my computer has been used or something to that effect.

  I could hardly understand him.  Is this another scam floating around?   What should I do to report this?

  Thank you

  Short answer: Yes. It is a scam. Not much interest to report, as MS are well aware of this problem, but there is little they can do about it since then (I guess) most of the calls are created outside the United States

• My computer won't let me connect to one of my accounts. The screen remains blue or said: "this product must be activated with microsoft" why is this?

  My computer crashed on me and when I tried to reboot, the computer would not let me connect to my own account, nor my accounts of family members. I tried to use the System Restore tool, but the computer says that the menu command / I'm trying to use does not exist. I don't have the CD or the floppy to boot. When I try to log in to my administrator account on the computer says, "this product must be activated with Microsoft."  Can anyone help?

  Hello

  If you are unable to connect to any user account then, how did you try the System Restore tool?

  We will try these steps and check.
  Step 1: Use know last good Configuration option and check.

  Step 2: Check to see if the problem persists in safe mode. If the problem persists not in safe mode and then try to perform the clean boot.

• Bought a laptop computer with fried hard drive and XP Home product key. Download XP Home legally from Microsoft?

  Hello

  I recently bought a laptop computer with a trashed hard disk.  I have the product key for the Windows XP Home Edition, which accompanies it originally but do not have the factory reset CD.  Is is possible that I can download the Microsoft operating system that I can activate with my product key?

  Thank you!

  N ° there is nowhere to download XP. Why not contact the seller to see if they can replace the CD? If you find my answer helpful, please click the button "Vote as helpful"! Thank you!
  My Blog

• Almost any time I use the usb climb on my computer (with flash or ipod players) it freezes and crashes windows. I am up to date with drivers with Microsoft and HP, what can I do to stop this?

  I have no problem with the usb drives but in recent times, this happens all the time.  I can go into Device Manager and uninstall my usb drivers and allows that, sometimes, but it's a temporary solution.  I am up to date with drivers with Microsoft and HP, what can I do to stop this?

  Hello

  You can try to use your boot USB storage device and check if that helps. A clean boot helps eliminate software conflicts.

  The following link has steps showing how to perform the clean boot. http://support.Microsoft.com/kb/929135  
  (1) perform the clean boot
  i. Click Start, type msconfig in the search box and press ENTER.
  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
  II. in the general tab, click Selective startup.
  III. under Selective startup, clear the check box load startup items.
  IV. click the Services tab, select the hide all Microsoft Services check box and then click Disable all.
  v. click OK.
  VI. When you are prompted, click on restart.
  VII. after the computer starts, check if the problem is resolved.

  (2) enable half the services
  (3) determine whether the problem returns
  (4) enable half of the startup items
  (5) determine if the problem returns
  (6) repeat the steps above until you find out which program or service is causing the issue
   
  After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.
   
  Note: Please make sure that the computer is configured to start as usual by following step 7 of article http://support.microsoft.com/kb/929135 .

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  (i) click Start, type msconfig.exe in the start search box and press ENTER. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
  (II) on the general tab, click the Normal startup option, and then click OK.

• I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.

  * Original title: mess up BIG TIME

  I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.  They consulted my system through a program called somewhere or some how some way when I told them that I had already paid for anti virus and hacking they hung up but still had control of my computer.  They continued to open the files, even if I tried to stop my mouse does not work only them would be.  Please let me know how do I know if they have access to everything and I have to do next... .change all accounts, passwords or is it at the end?  I'm not a computer person and appreciate any help I can get.  Thank you, Sue

  Yes, you have been scammed.

  Quietman, see: I was hacked... What should I do?
  http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  Download the free versions of these tools. First check the updates and then run a full scan with each.

  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

  When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

  AdwCleaner
  http://adwcleaner.en.LO4D.com/

  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/

  Junkware Removal Tool (free)
  http://www.bleepingcomputer.com/download/junkware-removal-tool/

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report a scam to technical support
  http://support.Microsoft.com/reportascam

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

• After downloading my Palm TX on my computer, I have been unable to synchronize with Microsoft Outlook 2003 what should I do to power have my sync schedule

  After downloading my Palm TX on my computer, I have been unable to synchronize with Microsoft Outlook 2003 what should I do to power have my sync schedule

  Help, please?

  Is it possible for you to display your hotsync log file?

  Message is about: Treo 800w (Sprint)

• How can I get Microsoft Train Simulator to work on my computer with Vista?

  Hello
  I installed Train Simulator on my computer with Vista about two years ago and I was never able to make it work. The game installed on my computer, but whenever I click on it to play it will work out fine until it gets to the main menu of the game page, then it will just completely freeze and stop working. I've tried everything to run I tried to run in Computability with Windows XP mode and it will still do the same thing, I even tried to uninstall and reinstall the game and who does not either because it will freeze just when the window displaying the initialization of the installation or uninstall initialization program opens and it's the end of this. If its basically as I installed it on my computer but I can't do anything with it I can't play, I can't try to fix it and I can't even uninstall it. So is my question possible that maybe I can get Train Simulator to work properly on my computer?
  Thank you!

  If it freezes completely like that, it may be a hardware conflict any.  I heard similar things regarding the sound card drivers.  I would check to make sure that you have the latest audio drivers on your computer and also make sure your graphics drivers.  Usually your machine must not only freeze whatever the program itself, unless you have a driver problem.

  Notes I've read, people get the game to work by mode of compatibility you tried (even if some have used Windows 95 and not XP compatible) and at the launch of the game, they choose "Run as Administrator" by clicking on the launcher and choosing it.

  Try and see if you have a little better chance

  K

• I received recent phone calls from someone who says they are with Microsoft

  I received phone calls recently from a person saying they are with Microsoft and that my computer has been downloading unnecessary files.  They claim they know because the error and warning messages are sent to the Inbox of Microsofts.  I am reluctant to talk more with them.

  How can I be sure of who's calling?  In addition, if it is true, how can I check my computer?

  Hello

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  https://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Cannot access files on my old computer with easy access of Windows

  I can't access my files on my old computer with easy access of Windows.  Whenever I go through the process, he crosses to examine what can be transferred and then displays a message "windows easy transfer cannot log on to your domain account. What are my next steps?

  Hello

  The question you posted would be better suited in Windows IT pro community or you can contact your network administrator.
  http://social.technet.Microsoft.com/forums/en-us/w7itpronetworking/threads

• Problem of reading electronic books with Microsoft CHM HTML help

  When I open CHM Help e-books with Microsoft HTML

  executable, the index of the book appear but its content doesn't

  not (showing a blank page only). Help, please!

  Hello

  1. What web browser do you use to download e-books CHM?
  2. What operating system is installed on the computer?

  You can you have a download corrupted; try to re - download e-books CHM and check if it works.

  It will be useful.