Reinstallation of Windows 8 using a recovery disc and need product key

Recently my computer crashed and needs to be reinstalled using a disc of recovery of Windows 8.

After selecting my country and spoken language, in the next screen, he invites me to enter a product key, which I can't access anything as it is already encrypted in the software.

I can not forward a more unless I can access the product key.

Really need help here

Hello Lauren,

Thanks for posting your question in the Microsoft Community Forums.

If your computer came pre-installed with Windows 8, then using the recovery disk don't ask for the product key. The product key of Windows 8 on new machines is now integrated into the motherboard. It uses the Secure Boot technology.

If the user has to reinstall the operating system on a computer with Windows 8, the installation process automatically captures key software product of the motherboard BIOS without input from the user. If you have an OEM computer that is preinstalled with Windows 8, then you must contact the manufacturer of the computer that the computer broke down recently so that they can help you.

If your computer came pre-installed with Windows 7, then you must install Windows 7 first and then upgrade to Windows 8.

Response with the State of the question and we will be happy to offer you our help.

Tags: Windows

Similar Questions

  • How does the OEM? Can I use an OEM disc with a product key, I already have?

    So I just bought a laptop preloaded with Windows 7 32 bit. I would like to install clean with win7 64-bit, but I don't have an installation disc and I can't find one online that is not cracked which leads me to the conclusion to go out and buy the thing. So the question is: if I'm going out and buying an OEM version, can I use it to clean install, using my previous product code provided with my laptop? Or is the OEM software and key, it comes with a part of the binding process which binds to a machine? Any info would be much appreciated. ~ Vince

    If you buy the exact same OEM version as your current license (Windows 7 Home Premium - Windows 7 Home Premium) it will work.

    If you have difficulties to activate Windows 7 open the Windows Activation Wizard in Windows 7 to use the phone and activate Windows:
    During the Windows 7 installation at the entrance of your product keys page, do not enter your key and uncheck the "automatically activate when online.
    1. When you reach the desktop, click Start, then in the search box type: slui.exe 4
    2. press enter on your keyboard
    3. Select your country.
    4. Select the option to activate the phone, then call and hold to a real person.

    Difference between a full license and an OEM license
    Windows OEM licenses:
    are related to the first computer installed on and are non-transferable
    cannot make a room upgrade from older versions of Windows
    do not offer any free support from Microsoft
    allow the hardware upgrades of all components except for the motherboard (unless, of course, because the card mother original becomes defective)

    Questions about installing Windows 7?
    FAQ - Frequently Asked Questions from Installation Windows 7 & responses

  • Using system recovery discs and now windows won't load.

    My computer crashed and I tried everything to get it running and backup. My desktop computer does start all the way to the top.

    The HP page will load, so I can use the f keys. When I run the diagnostic tools (f9) it test all memory, cpu, hardware ect and says it's fine.

    I reloaded Windows Vista off my system recovery disks, I did once I bought the computer. I had to do it every six months or more. Several times in recent weeks.

    It then goes to the windows error recovery page if I select one of the options, it is empty. It never makes it to the login page.

    HP Pavilion Elite m9252p

    Thank you

    There is no limit on the number of times you can use the recovery disks.  You must contact the manufacturer about the recovery process, as it is them and not Microsoft.  Each manufacturer does things differently and we don't have access to this information.

    In regard to the upgrade to Windows7, you must upgrade work install Vista system if it does not you will need to purchase a full retail copy of Windows7 and do a cleaning.  The problem is that you don't know if Windows7 is compatible with your system - and once you open the package the seller will probably accept returns.  It ' was a great risk to do this withour executes the first Windows7 Compatibiity advise http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx but if you have no access to your system you can't run it.  You can get in your system somehow?  Have you tried safe mode with networking (repeatedly press F8 during the boot process until the menu appears)?  If you can somehow get, run this check before considering the upgrade to Windows7.  You can also ask the manufacturer if your system is compatible with Window7 but they may or may not provide a correct answer.  The decision and the risk is all yours.

    The short answer is that you need to discuss this problem with the manufacturer and follow their advice.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Difference on the installation disc and computer product key

    Hello

    Why is the product key on the different installation for Windows 7 Ultimate disc from that on my computer that verifies a genuine copy was installed?  In other words, the product key on the installation disc has a combination of letters and numbers.  However, the product key on my computer that verifies that you have a genuine copy of Windows 7 Ultimate installed has only numbers.

    Thank you in advance.

    MoPete

    The product ID is never really entered into the computer, what you have on the label is a 24-bit coded version which decodes the installation process to form the product ID.

    If you have already built a system by entering the 25 character key, you will see a small break after entering the key. This is the decoding of the key system and then check the type of product with the version of the software being installed.

    Also, be aware that if your system is a large manufacturer and shipped with Windows preinstalled, then the encrypted key can not match the label. If you use a utility such as magic jellybean keyfinder on a system, it can retrieve this key encrypted in the registry. This key is different from the label, because all systems supplied by the manufacturer with a particular version of Windows will have the same key. This avoids having them to enter a key on all of the PCs they do individually and do not have to be authenticated on the line.

  • Satellite A100-756 - lost my recovery disc and need a new

    Hello!

    I managed to misplace my recovery disk.
    Nobody here does not know how or where I could get a new, I might even download the software and burn the dvd myself if that would be necessary.
    I really need to clean my pc.
    I hope someone can help to :)

    + Best regards Johan. +

    You must contact an ASP. They can order a new disc of recovery for you.

    http://EU.computers.Toshiba-Europe.com-online decision-making supported downloads & => find an authorized service provider

  • error code cooD11BA... lost all my audio after I used the recovery disc 4

    I lost all my audio after using the recovery disc (4). COOD11BA error code

    Hi fluffy444,

    Step 1: We recommend first to install the sound card driver and check the result.
    a. check the sound card manufacturer or system to download the driver.
    b. Once you have downloaded the correct driver for your windows, install successfully.
    c. restart the computer and check the result.

    Step 2: If the problem persists, try running the troubleshooter from his Microsoft and check the result
    a. see How to fix the sound problems in Windows XP
    b. click Microsoft hotfix and run the tool successfully.
    c. follow the instructions on the tool and check the result.

    See also: Troubleshooting Audio in Windows

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • having the 1935 error code and can not install windows vista from my recovery disc

    I have a recurring error when trying to install all programs (Error 1935).

    and have reinstalled windows using my vista full 23 bits and when installing any program, even a basic program I get the error code 1935. I have a recovery disk, but I don't know how to start to charge and use the recovery disc supplied with my PC
    can someone help please because I am a beginner

    Thank you very much
    Dave

    Each manufacturer is different things about the recovery partition.  You need to contact the computer manufacturer (online - they can publish procedures - or by telephone) for instructions on how to use the recovery disk (there are probably a combination of special keys at boot that activates the process).  Keep in mind that this type of resettlement will completely eliminate your primary system partition, so don't forget to backup your important data until you try it.

    Here is an article on the 1935 error and solution to fix it.  Maybe this will help (he has a little advanced, but so is the problem then do your best to fight the operating instructions).  http://blogs.msdn.com/astebner/archive/2004/11/10/255346.aspx.

    I hope this helps.

    Good luck! Lorien - MCSA/MCSE/network + / A +.

  • Can I reinstall Windows Vista professional, a recovery disc on a new hard drive for my 6820 s?

    I am selling my old laptop HP 6820 s to put the money to another and the main problem is that the original hard disk having bad sectors that prevent me from reinstalling Windows Vista Professional using the recovery disk. I was wondering if I bought a new hard drive of the same size and type, I was able to reinstall Windows Vista Business on it, especially since I still have the original key on the laptop itself.

    If the hd meets the specification, you should be able to install using the recovery discs.

  • How to recover my computer to factory settings? How to buy recovery discs and which ones?

    I recently bought a used computer on craigslist.  It's a HP Pavilion a6700f.  He came originally with Vista, but the previous owner installed Windows 7 32 on it.  I want to put it back to factory settings, but I can't seem to do it without the recovery disks, which I did not.  I have tried F11 at startup, but the system recovery won't be open in this way for a reason any.  I tried to buy HP recovery disks, but they only for Windows Vista 64-bit.  I'm not sure if my computer came with Vista 64 bit or -34, although she has 34 bit Windows 7 right now.  How can I recover the computer to factory settings?  Can I buy the Vista 64-bit recovery discs and use them?  Will they work?  Thank you.

    Hello

    The command system will work for you given that provide you the product id of your machine. Please use the following link, it should tell you that the original operating system:

    http://support.HP.com/us-en/document/bph07143

    Good luck.

    ps. Based on the following link, its original operating system was:

    Windows Vista Edition Home Premium with Windows Media Center with Vista Service Pack 1 (64-bit)

    http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=120&prodSeriesId=3823602&prodTypeId=12454&ObjectID=c01612528

    Therefore, it should work with 64 bit.

  • Recovery discs and product keys?

    My laptop came with no recovery disc and began to play up if I want to erase everything and leave. The disks of backup that have been made are only records do not and do not let me recover the system. Can I use a disc of recovery from another PC, but enter the product key for the laptop? My two machines running Vista Home premium. The disc of recovery for a Dell desk top and my laptop is a Sony. Is it still possible to interchange the recovery discs? I have to download different drivers for the laptop before you erase the hard drive? Any other advice would be greatly appreciated. Thanks for your time. Gary.

    Hello

    Sorry, but you cannot use a recovery disk on a Sony Dell.

    This applies to all of the different brands.

    And if you have problems with the backup disks you made, read this information toreinstall Vista:

    There are several methods to reinstall Vista.

    There is no Windows Vista downloads available from Microsoft.

    You can contact your computer manufacturer and ask them to send you a set of recovery disks.

    They should do this for a small fee.

    To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

    You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

    How to change the Boot order in BIOS:

    http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

    "How to replace Microsoft software or hardware, order service packs and replace product manuals.

    http://support.Microsoft.com/kb/326246

    And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

    The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

    Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

    Ask them to the proper key sequence.

    Some manufacturers have more available Vista recovery disks.

    If this happens, you may need to try this instead:

    You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

    Other manufacturers recovery DVDs are should not be used for this purpose.

    And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

    Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

    "How to do a clean install and configure with a full Version of Vista '

    http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

    And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

    And phone Activation may be necessary when you use the above installation method.

    "How to activate Vista normally and by Activation of the phone '

    http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

    See you soon.

  • I bought a 2nd hand "IBM T30" without Windows XP, at the back of the laptop product key always there, can I download the XP by using the same product key?

    I bought a 2nd hand "IBM T30" without Windows XP, at the back of the laptop product key always there, can I download the XP by using the same product key?

    Yes, you can, but you must make sure that you install a version of Windows XP OEM. either the product key on the label will not work

  • After you have reinstalled my Window 7 Professional is not activate with the product key, I received with my package & which I used for a long time.

    After you have reinstalled my Window 7 Professional is not activate with the product key, I received with my package & which I used for a long time. I tried to activate using automated phone system, but could not do. What is the solution. I know that this product key I used only on my current desktop & in past I had not faced any problem on reappattage. This time, I had deleted all the parks & reformatted all readers of my Win7 teacher reappattage. This can be a cause of failure of activation?

    Direct activation number: (888) 725-1047

    1-800-936-5700

  • Replace the new Windows8 laptop with Windows7 professional - no disks, but have recovery discs and product key

    I have recently fried my laptop 3 year old who has Windows 7 top (my husband he drowned in coffee!).  I bought a new Toshiba laptop and it came with Windows 8.  I already have a laptop with Windows 8.1 so would like to change the more recent Windows 7.  I have the laptop recovery disks drowned and the product key for Windows 7 Professional upgrade.  How can I change to Windows 7 Professional?  I think I need to totally erase Windows 8 first, but I don't know how to do it.

    Donna

    In most cases, it doesn't matter what version of Windows is installed first:

    How to Dual Boot Windows 8 with Windows 7
    http://www.PAGESTART.com/win8dbwin701181301.html

    How dual boot Windows 7 and Windows 8.1
    http://www.PAGESTART.com/win7win81db01171401.html

    J W Stuart: http://www.pagestart.com

  • Windows activation error - 0 x 00000279. the sepecified product key could not be used

    activation of the window, instantly need product key to activate my str. window 7 pc but, why I get the error of activation code 0 x 00000279. the sepecified product key could not be used after the second time I try to reinstall windows 7 str...?

    Click Start, type: CMD

    Right-click on CMD

    Click on run as administrator

    At the command prompt, type the following commands:

    slmgr.vbs - ipk xxxx-xxxx-xxxx-xxxx (to replace the specified in the current product key)

    xxxx-xxxx-xxxx-xxxx - represents your product key

    Press enter on your keyboard

    Leave the command prompt

    Restart your computer

    Try again activate by phone:

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us
    ----------------------

  • I need to reinstall Windows Vista but the sticker on the laptop product key is not readable.

    My partner has an Acer laptop running Windows Vista Basic 32-bit. He needs a complete reinstallation of Windows because there a lot of problems now. The problem is the sticker of the product key on the laptop is often illegible. I tried to use the Magic Jelly Bean finder key to resolve this issue, but the key does not match what the letters which are readable on the sticker. I tried this on my own laptop and had the same problem (sticker key did not key on the computer). Neither laptops have had Windows reinstalled before. I learned that the keys posted by Magic Jelly Bean are in fact license keys of Volume factory installed by the OEM rather than found on the stickers product keys and Volume license keys cannot be used to reinstall Windows.

    His cell phone doesn't have a recovery disk or a recovery partition, but even if she did, given its current state, a complete reinstallation is what it takes. Her cell phone is not come with a Windows Installation DVD, either, but we can borrow one from a friend who owns a disk with the same version of Windows as his laptop and I know that works perfectly. We just need a way to recover the product key that was on the sticker. We are not ready to buy a new copy of Windows that we already have a license (through the purchase of the laptop) key.

    PS I remember that I helped my father after reinstall Windows XP. We tried both the key on the sticker of his PC and the one that we found on the PC itself (Volume key). In the end, only the key on the sticker has worked. This confirms that a Volume license key cannot be used to reinstall Windows.

    Hello

    We cannot help you with your product key and there are no records of loan use

    recovery discs are brand and the specific model

    and product key finder programs will not help you find product keys that you can use vista preinstalled in these circumstances

    to reinstall vista use either disk or recovery partition recovery manufacturer, since they do not normally require an input key product on your part

    The manufacturer must provide a way to reinstal vista or by disk or a recovery Partition

    Contact Acer recovery Vista disc

    https://secure.TX.Acer.com/rcdb/main.aspx?brand=Acer

    and Acer has a "hidden" recovery partition

    Normally with an Acer, you press Alt + F10 at startup to start the process, or if it is still ongoing, you go to section eRecovery under [programs and search for how to make recovery discs and the use of the recovery partition

Maybe you are looking for

  • Portege 2000 - HARD drive upgrade

    I shopped for a replacement HARD drive for my trusty P2000 and finished with a MK3008GAL GB 30 I thought was an improvement on the original MK2003GAH. However, I noticed too late that the new drive sports a connector ZIF instead of the multi connecto

  • HDMI not connected

    When I plug the HDMI cable I have no problem looking at my Mac on the TV screen. Once in awhile, it does not and the display shows not 'connected', while the Mac screen has no 'fear' as it usually does when you plug in the HDMI cable. I tried 1. repa

  • False documents of ATTR_YREVERSE

    Hello NO,. It seems that there is an error of cut & paste using the ATTR_YREVERSE. Right now it says: Determines whether to reverse the orientation of the value axis so that the lowest value is shown to the right. If the orientation of the y axis is

  • 4630 scan fullscreen

    I got here somehow do the 4630e scanning interface full screen?  I can't read what has been analyzed.  Or can I use the 4500 software to control the 4630 scans. I like the interface better.

  • USB 2861 Device loaded and working: audio device USB EMP loaded and functional, but can not start? What is going on?

    Try to load the audio files of a unit called the EZCap USB video capture. It worked before my hard drive broke; now I can't load again.