REINSTALLED VISTA HOME, CYBERHOME DVD SOFTWARE HAS DISAPPEARED.

Similar Questions

• CD/DVD drive has disappeared (TS - 802 (a) on my Satellite A200-TJ9

  Hey guys,.

  I'm having some trouble with my Satellite A200-TJ9.
  The DVD drive has disappeared earlier, done case disassemble the filter and it worked for awhile, but now it disappeared again.
  Tried uninstalling the drivers and reinstalling, but the drive does not appear in Device Manager, or even in the boot configuration menu.

  The reader will always spin discs and act as if it does not operate normally, but I have no way to access the disk.
  Any ideas?

  Thank you
  Garrick

  Hi garrick7,

  the drive is recognized in the bios?
  Otherwise, drive might have gone... or some may be defective electronic...

  If it is not recognized in the bios that the player could be dead. > change it.

  If she recognized correctly may be a software problem...
  Test it with a system-on-cd or try to boot from it.

  but I don't think that this problem is software partner...

• Should I reinstall Vista Home Premium?

  My problem started when I downloaded a few new files for a game, I run on my Vista Home Premium.  The game is Left 4 Dead 2, I've been looking for a good map editor for game cards included with the game, and in my research on the web, I found a few new cards that are in zip (compressed) format, and after reading the instructions I have to use my 'open with... " command through Vista and the value of Left 4 Dead 2 as well as the program to open these files with..., now on my system, I have a lot of space (500 GB HDD with about 75% of free space), I have a quad-processor, 2.40 GHz Pentium 4, 4 GB of RAM.  Now for the problem; When I select Left 4 Dead 2 as the program to use in the "Open with...» " window and click OK, nothing happens, Left 4 Dead 2 does not appear in the"Open with... " list of programs and it happens with all types of file/program type on my system.  So I ask, can I reinstall Vista once more?  It has been replaced once before, and honestly, I didn't like the process of resettlement.

  Resettlement took my old Windows subfolder and placed in another directory on the operating system reinstalled.  I can see why he does it, but honestly, it's a royal pain in the neck to find out what to do with the new directory, I ended up just removing all together.  So I ask you, should I reinstall or not to solve this problem with 'open with... '. »?

  Hello

  Thank you for using Microsoft answers.

  It is not necessary to reinstall your operating system to Vista.

  Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Try the instructions below that may help you resolve the issue.

  Method 1:

  Follow the instructions below to restore your computer to a previous state.

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.
  2. If you are prompted for an administrator password or a confirmation, type your password, or click on continue.
  3. In the System Restore dialog box, click Next.
  4. In the list of restore points, click a restore point created at least a week before the current date, and then click Next.

     Note: If you do not find a restore point that is aged for at least a week, select the first point of restoration that is available.

  5. Click Finish.
  6. The computer restarts. The system files and settings are returned to the State they were when the restore point was created.

  Check whether the problem is resolved.

  Method 2:

  Follow the instructions below that may help you.

  1. right click on the file.

  2. select open with

  3. click on choose program.

  4. Select the game.

  Check whether the problem is resolved.

  Method 3:

  Try to uninstall and reinstall the game and see if the problem is resolved.

  Please post back and let us know if it helped to solve your problem.

  Kind regards

  KarthiK TP

• How can I reinstall Vista Home Premium?

  I want to reinstall Vista Home premium in my lobtop. Help me please

  Vista Media recovery obtaining and/or using the Vista recovery on your computer Partition to factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  See you soon.

  Mick Murphy - Microsoft partner

• I found an old vista home basic dvd with a key, how can check whether key works but not install it?

  I found an old vista home basic dvd with a key, how can check whether key works, but not install it? some dvd install can be live boot from themselves too [password required for a direct start?]?

  Hello

  You must install it to see if it is legal to do so.

  There is no public database of product keys.

  See you soon.

• Windows Vista, help and support service has disappeared.

  Windows Vista, help and support service has disappeared. When I try to use Windows Vista Help & support it does not load, it is as the program was never loaded, how up-load this file? Thank you

  See this tutorial apply to the question you:
  Vista - Help and Support in Vista
  http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

  t-4-2

• Reinstall Vista Home Premium 32 bit SP2

  Not good with computers... need help... very much appreciated... I ran into the horrible black screen problem... I can't start in safe mode, no problem, but can only access via the normal and Task Manager normal mode still doesn't work well... internet and other programs will not work... I tried many options and now looking to do a reinstall of Vista Home Premium 32 bit SP2

  Question is how can I do reinstall without deleting all my personal files? Is this possible? If Yes, how should I do it... as very detailed information is appreciated as I'm not tech savy... Also, if it is not possible, what is your recommendation to save my files before reinstalling? External hard drive?

  I appreciate any help I can get. Thank you!

  A resettlement removes all the info.

  If Safe Mode does not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner

• DVD drive has disappeared from my computer and Device Manager lists

  The machine is an Acer laptop with a single disc DVD - RW Win Vista Home Premium 32 running with all the latest updates installed.

  I have not installed anything new (software or hardware), I know.

  The other day the player just stopped working and is no longer registered to each workstation or in the Device Manager list.

  While they inspected the system event logs there is a chain of...

  Event 7026 - the next (s) starting or starting system could not load:

  CDROM

  and...

  Event 11 atapi - driver detected an error in the controller on \Device\Ide\IdePort2.

  Event 9 atapi - the device, \Device\Ide\IdePort0, did not within the time limit.

  Event 11 atapi - driver has detected an error on \Device\Ide\IdePort0 controller.

  I know that the drive itself works well because when I initially turn on the laptop I can hear the drive spin upward and I'm able to eject the drawer, so there the power etc... but once in Windows the drive does not work or even appear anywhere.

  So far, I have tried.

  1. detection of new hardware in Device Manager

  2 - installing all IDE channels and let the system reinstall after re-booting

  3 running the Microsoft Fixit tool, it seems to point out that there is a problem and said fixed it, but nothing is actually fixed by that

  I noticed a few other posts which look similar to mine, but had trouble understanding if they truly are or not.  So apologies if this is a repeat of something already posted.

  OK tried the fixit tool still once, was not aware there were different tools for different issues.  I have the wrong tool launches the first time round.

  Anyway, the drive is still on holiday somewhere, fixit tool reports that it may not detect the drive at all, so that seems to indicate that he does not drive connected.

  Is it possible that the IDE cable has come off the promenade inside the laptop?  I hope that not because I just spent the last couple of hours trying to figure how to get to where the Player connects, but seems almost impossible... can get to all the rest, keyboard and screen disconnected, RAM, disk HARD etc, but the DVD player, not a hope!

  Looks like I'll take it to a service somewhere I guess.

• Contents of the dvd - r has disappeared

  I have IE 9 with vista home premium. I burned a few multimedia content on a dvd - r disc, then when I was about to burn amother point, I received a display message asking me to prepare the disk and choose the live system or mastered and so I checked direct and the computer automatically formatted the disk and now all of the content of the dvd - r disc disappeared and I do not understand why. can anyone help please. Thank you

  The files on the DVD-R are more than likely unusable after formatting.

  Best bet IMHO... read the following articles and start again
  with a blank DVD.

  Windows Vista - burn a CD or DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/burn-a-CD-or-DVD

  Windows Vista - erase a CD or DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/erase-a-CD-or-DVD

  Windows Vista - CD or DVD Format
  http://Windows.Microsoft.com/en-us/Windows-Vista/format-a-CD-or-DVD

  Windows Vista-
  Should which CD or DVD format I use?
  http://Windows.Microsoft.com/en-us/Windows-Vista/which-CD-or-DVD-format-should-I-use If the DVD files are very important... What follows
  Info may be useful...

  Insert the DVD in your DVD drive and if all windows
  Open... Close them.

  Reach... Start button / computer.

  Right-click the drive letter for the DVD player is in and
  in the Menu... Choose... Open or explore.

  It appears the directory of the DVD? If_Yes_what
  file names that see you?

  If it did not display the directory of the DVD... What follows
  software may be able to retrieve the content of the DVD.

  I don't think that the trial version will actually recover the files
  but it should show what is recoverable by the commercial version.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  IsoBuster
  http://www.IsoBuster.com/
  (Windows XP, VISTA, 7)

  Contents of the help of IsoBuster
  http://www.IsoBuster.com/help.php

  Starting with IsoBuster
  http://www.IsoBuster.com/help.PHP?help=110

  Find files and folders missing
  http://www.IsoBuster.com/help.PHP?help=145

• Problems reinstalling Vista Home Edition.

  This is the first time I've posted in these forums so feel free to tell me if I'm missing out on useful information.

  I have a laptop (bought in 2008), which was originally windows vista Home premium installed on it. It worked very well even if I couldn't install service pack 1. I never thought that a lot of it because it has not affected my laptop.

  Recently, there was a special offers students Windows 7 for $ 5 by downloading online. I tried this but it says that I couldn't install it because I had no SP1 for vista installed. I contacted a technician microsoft e-mail and did everything she told me. Finally, she concluded that I had thousands of errors that could not be fixed manually. She suggested buying a windows vista recovery disk. I paid on the one hand, tried to reinstall vista on my laptop (which is VERY time consuming) and get a message saying something along the lines of "windows could not complete the installation, restart the installation '." I tried this THREE times. I made sure to save all of my information beforehand, but now I was not able to reinstall vista with success, that I have no way to restore, so in a sense, I lost all my information. I'm a uni student so very worried.

  Help, please.

  «I've been advised by a microsoft technician to just buy a recovery disk.»

  A MS Tech should have said you contact the computer manufacturer to buy a.

  There is a DVD of Installation of Vista and a Disk(Neosmart,) of recovery of startup repair and recovery disc you get from the manufacturer to put your computer to the factory settings (how you bought).

  Microsoft sells not recovery discs, they sell diskettes for Installation of Vista.

  Computer manufacturers selling recovery discs.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If you have a recovery disk computer manufacturer, boot from it and follow their instructions:

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  If you have problems using it, contact the manufacturer of the computer.
  This isn't their recovery process, Microsoft.

  Mick Murphy - Microsoft partner

• my windows vista premium automatic windows update has disappeared... .Please someone help me...

  my windows vista windows update automatic premium disappeared when I go into Control Panel and click on windows update, a window opens and he said: 'that the page failed to load"and I can't access windows update at all... every Tuesday when microsoft releases the windows Automatic Update icon appears in my start bar in the box programs running to the right , but when I click on it nothing happens and when I right click on nothing happens either... its windows as update has disappeared from my computer... automatic or other... I even tried to restore the window at an earlier date and it did not help... Please someone help for is no error message it just will not load...

  Hello

  References for Vista also works on Windows 7.

  Updates page is closely related to IE - look for something blocking.

  What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
  machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).

  IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

  IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

  Close and restart IE

  IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
  "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
  are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

  Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
  are bad, but some can cause your question (toolbars are BHO).
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Also get Malwarebytes - free - use as scanner only.

  http://www.Malwarebytes.org/

  --------------------------------

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• I need help to reinstall vista Home premium on hp 2000 Pavilion we

  I am ing try to reinstall windows vista Home premium on my hp pavilion dv2000us. I have delivered my Hp disc 5. When I insert the disk I get message saying that I need to install device drivers. To install the driver, you need to access the hard disk, insert the instillation media containing the driver files, and then click OK. Could be on a floppy disk, CD, Dvd, or USb flash drive.  I don't have anything with this information. I also met a message saying saying that the Boot Manager is missing or damaged.  During the instilliation, it says that I need device drivers.  Can you help me find the drivers and reinstall the Boot Manager.

  Hello

  Thank you for contacting Microsoft Community.
  You can check the link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809678&lc=en&cc=us&dlc=en&product=1817074#N530
  If the issue is not resolved, you can contact HP support for help.

• Bluetooth - HP Touchsmart IQ772 Vista Home Premium SP1 software license file

  A couple of weeks, I installed Driver Max and update the outdated drivers, blutooth, among them, identified by Driver Max, on my HP Touchsmart IQ772, Vista Home Premium SP1.  Since last week, I get this message every time I have log on or restart my computer. File not found Bluetooth software license. [2]. what this means and how do I stop this happening again?

  Thank you.

  I had the same problem after a registry cleanup on my touchsmart iq518a, don't know why it worked, but I fixed it by clicking programs and features in the control panel and uninstall the program "HP bluetooth." Everything still works perfectly and that the annoying message is no longer happens.

  Hope this helps

  Carpet

  Message edited by Knobby_103 on 04/24/2009 15:03

• Swap from 32-bit to 64-bit Vista Home Premium DVD

  Hi all

  I have a HP Pavilion dv5-1009tx Entertainment delivered PC preloaded with Vista Home Premium 32 bit. The PC is still under warranty. I want to trade the 32-bit Vista Home Premium which is already installed on the PC with 64-bit Vista Home Premium. For this I would need the 64-bit Vista DVD from HP. Can someone tell me what is better, easier and faster way to get the DVD? I don't want to download torrents etc., because you never know what are the files in them have been tempered with and you can end up installing.

  Thank you!

  I have 4 GB RAM installed on this laptop. Currently, only 3.2 GB (approx.) is used. The only reson to install a 64 bit OS is to use all 4 GB of RAM. I run Virtual Machines on this laptop for test and training and to be able to use the full amount of RAM would allow me to run virtual machines very comfortably, without getting errors that your system is low on memory.

  The speed and performance of this laptop on a 32 bit OS is pretty good. But as mentioned above, it would be good to use what you have.

  I have finally manged to get the correct information from HP. They called from their Sydney office and was told that for this particular model, is a 32-bit Vista Home Premium OS pre-loaded on my laptop. They ship not this laptop with a 6-bit version of Vista Home Premium OS, so there is no recovery disk. The only option of 64 bit with this HP laptop is Vista Ultimate, for which I have to buy a license.

  So ultimately it information, getting the right information at the right time, otherwise you might end up you are looking for the right things in the wrong places. (It took me 3 times to chat with someone online, called several times HP Service Center, Technical Support, and finally the Service Center people did someone call me Office in Sydney).

• My cd/dvd drive has disappeared. All trying to solve the problems of the code 19 appears. How can I get the cd/dvd drive F?

  my cd/dvd drive has stopped working.  He said after a repair code 19.  How to restore the drive?

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">