Relocation of preinstalled Windows 8 ISO downloaded using the preinstalled OS product key
My Toshiba Satellite M840, pre-installed with windows 8, will not reinstall/refresh using the built-in refresh / reset. I need to reinstall because when I updated from windows back 8.1 for windows 8, my BONES may have not installed properly and its always blocked. I tried to search several times, but it seems that the only solution is to reinstall. Even the store won't work. Also, I can't install Microsoft Office 2013. Can I reinstall windows 8 since an ISO downloaded without losing all my personal files? I was also able to extract my product key so I can use it to reinstall windows 8. Are they possible?
The retail trade. ISO file does not work with the pre-installed key. Your best option would be to contact Toshiba for recovery media:
ASUS
1-888-678-3688 or
1-510-739-3777
Tags: Windows
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