Remote control not working properly

CS3 on xp

In the preview window, I am unable to navigate correctly between the buttons... usually I go down one and the selection begins... WITHOUT hitting the Center round button the select button on the remote... the section highlighted begins to play. I hit exit and return... the highlighted button is the second... I can then go down one more... and the content... a chapter... begins to play.

The same thing is happening on TV when I burn a DVD.

I called Adobe support and they want to reinstall me the program.

Any other ideas? Makes me crazy, that should have taken minutes and it took days. Think back to Nero.

I have CS3 on XP and have no problem with that.

You can create what you have by setting the autoactivate buttons, so check that.

Tags: Encore

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