Remote control on F25 no longer works

I got my F - 25 1.5 years. We use it every day to watch and record TV in Media Center. Suddenly, the remote doesn't work. I replaced the batteries, disconnected & reconnected, and nothing changes. The red light on the remote control AND the receiver, both light up, but nothing happens.

Please help me. I am at a total loss.
Thank you in advance.

Katy

Hello

I think that you need to uninstall the infrared receiver of the first device manager, and then restart the computer or scan for hardware changes. To do this, follow these steps:

1. in Control Panel, double-click System, and then click the Hardware tab.

2. click on device, click the infrared receiver Manager. The device is usually listed as Microsoft eHome Infrared Transceiver, but the name can vary depending on your configuration.

3. in the Action menu, click on uninstall, and then click OK to uninstall the infrared receiver.

4. in the Action menu, click Scan for hardware changes to reinstall the IR receiver.

also try to remove the battery from the remote control for 2 minutes and put it back again

Good luck

Tags: Toshiba

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