Remote support unsolicited in the non domain environment

Suppose you have two Windows 7 or machines in home network. Is it possible to configure * spontaneous * Remote Assistance? I tried, but I can't adjust properly authorized list of helpers * gpedit.msc*, since each tutorial that I saw added a domain group or domain user in the list and I don't use the field. It is even possible to configure this feature for non-domain environment?

Hello

Welcome to the Microsoft community.

You can check out the following link and check if it helps.

Connect to another computer using Remote Desktop connection

If the problem persists, I'd recommend posting your query in the TechNet Forums. TechNet is watched by other computing professionals who would be more likely to help you.

TechNet Forum

http://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

Hope this information is useful.

Tags: Windows

Similar Questions

  • When I try to set up "Remote support" I get the error message: "your current system settings prevent you from sending an invitation. How can I solve this problem?

    Using Windows XP Profwssional.

    (1) when I try to set up "Remote support" I get the error message: "your current system settings prevent you from sending an invitation. How can I solve this problem?

    (2) can I use this feature when both computers are on the same network?

    Hello

    (1) you must configure your computer to use the remote control - see here:

    http://www.winxptutor.com/raenable.htm

    and don't forget to make the firewall exceptions

    (2) this function works on the different network also (so a computer can be in the United States and one in Australia)

    Note - a computer can have Windows XP (family or professional edition) and another may have Windows 7, Vista.

    LC

  • using Remote Desktop for access the ddns domain how to

    Hello

    Hope someone can help me.

    I have a host pc that is running windows 7 Professional, that it has installed the TightVNC server. It works well with the connection to other machines using tightVNC viewer to connect to other PCs.

    I implemented the pc host with a ddns domain so my business partner can easily connect to the host computer of the USA. My partner has a Mac running leopard OSX 10.9. It has installed Microsoft Office remote (even if he built in VNC viewer on the Mac) so far, we have been unable to connect to the host via the ddns domain xxxxx.mynetgear.com pc and it is very confusing how to fill the boxes username and password office remotely. My business partner is reluctant to download any software visualization VNC is not compatible or offered at the shop Mac... is possible that it can connect to the host pc? If you use desktop remotely how should he fill the boxes to connect? is the user name, the name of user and password on the host pc or the name of user and password to the ddns?

    any help would be greatly appreciated.

    Thank you very much

    Abbey

    Why not use TeamViewer? Much simpler to configure than VNC or RDP.

    If you insist on using RDP, you must be aware of these points:

    • You must set up a VPN or even create a tunnel to port 3389 on the router on your side. In this case, you must assign a fixed IP address to the host PC.
    • You must enable the remote desktop on the host PC (the one on your side).
    • You must use telnet.exe to check if port 3389 is open at your end.
    • To reduce the risk of having hacked, I recommend that you change the port 3389 to something else, for example 49329.
  • Profile Manager - failed to install the remote access profile in the domain environment & multi-Active Network Directory

    Hi all

    I am a COMPUTER administrator for a college and I am trying to fix what seems to be the last hurdle in getting the Profile Manager works correctly.

    I worked for a while now trying to get the Profile Manager capable of pushing the device and profiles for Mac in our group network environment. I was able to operate intermittently, but not often. Most of the time I'm unable to install the remote management profile.

    When you try to install the remote management profile, I give myself one of the two errors-

    The first error is:

    The Installation of the profile failed.

    The «TeleManagement (com.apple.config. » profile (Server.FQDN.mdm:GUID) "could not be installed because of an unexpected error < MDMResponseStatus:500 >

    (Obviously server.fqdn and GUID are placeholders for their actual values)

    The second mistake is:

    The Installation of the profile failed.

    Failed to contact the Protocol SCEP server to ""http://server.fqdn: 1640/CEP / "."

    The server Mac OS X 10.11.4 works

    OS X Server is version 5.1

    Client Mac is for most running 10.10.4

    Here's a quick run down on the environment and the steps I have already taken to solve the problem.

    • The network is an Active Directory with several networks multi-domain environment. I mainly work with two different networks, each associated with one of the two areas.
    • The Mac server hosting the Profile Manager is a Mac Pro. The two network cards is used, each on one of the two networks. The Mac server is joined to the domain in the primary forest.
    • I opened all the ports and IP ranges for Apple's Push Notification service for two on our firewall and tested networks between the two networks to ensure that the AFN is accessible.
    • I created a static DNS entry for the server in the DNS zone for the main domain. I also have a separate DNS zone for the DNS record for the interface on the secondary network. I also confirmed that Macs see the correct IP address of the Mac server for their network.
    • I tried to change the settings for network access for the Profile Manager. The first error seems to happen when the Profile Manager are restricted to the network the Mac client is not connected. This same error also occurs if I open Manager profile access to "all networks".
    • I have experiemented with the different certificate types. In general, I use the self-signed certificates that are generated automatically. In this scenario, I install the profile Trust first (which works seamlessly regardless of network or domain). I also tried to use a certificate for Code signing signed with our own CA to sign the profile of remote management. The same errors will occur no matter what certificates are used.
    • The second error occurs when the access profile manager is limited to the same network that is connected to the Mac client
    • I ran Wireshark captures on several client computers, as well as on the Mac server interfaces and haven't seen any traffic blocked or rejected that seemed related to the Profile Manager
    • I've deleted and rebuilt my OD master
    • I also scoured newspapers for clues Profile Manager and haven't found much
    • In addition, I have also studied the problem and error codes/etc widely and have not found a lot of useful information
    • I don't know there are any other troubleshooting steps I took as well, but I've been question bout this for awhile and I don't remember everyone.

    That's a strange thing - I had it working for Mac on the main network and the domain. However, I discovered that the Mac on the secondary network and the field was unable to download the profile of remote management. This is when I started to change the Profile Manager, access network, which eventually introduce the problem on Macs connected to the primary/field of experimentation network. Change access return settings in Profile Manager does not restore functionality for pimps who worked.

    Another thing odd in this test scenario all - Mac on the network high school/area would not install remote profile unless management I temporarily moved it to the main network (I do not untie / reassign to one the main domain on these Macs) I could get the profile of remote management to install and then pushing profiles has worked. Even more strange, it's the Mac that I had to move temporarily secondary network to the main network to allow remote management profile install only works always as long as the Profile Manager are restricted to the secondary network and 'the Mac'. However, Macs in the same room, on the same network in the same field, using the exact image even get the errors described above.

    The only thing I have not yet done is delete/reconstruction Profile Manager. I would really like to avoid this if possible. Solutions that involve something like Casper or other software integration AD for Macs are also a non-starter.

    I'm happy to elaborate if necessary. I appreciate the help.

    Okay, I think I can find the root cause.

    Before this discovery, I had completely rebuilt Profile Manager. Now, I managed by pushing the management profile remote for Mac in the two fields/networks. However, many of them still refuse to install remote management profile.

    Macs who encounter the problem are all were imaged using NetRestore using an image captured from an another similar iMac. IMac even that was used to build the image has now been reassigned in a test of Mac. I found that when you attempt to register one of the Mac who had received this image it shows already as "registered" when you go to "mydevices" on my Mac server. I also noticed that they all have the serial number of the test Mac when viewing their "register". Among the issues of Macs, I activated the lock of the device from the page "mydevices" for the so-called problematic Mac registered (showing the serial number of the iMac used to create the image) and it locked the iMac used to create the image - not the Mac issue.

    This tells me that the CID (or Mac equivalent) is set on the Mac CID used to create the image for all of the Mac said image was deployed to. If it's a Windows box I have a sysprep prior to deployment or could perform a rearm after the fact. I am unaware of how to perform similar functions in OS X.

    I tested also since on some Macs that do not have this image, and they are able to register and install the profile of Managing remotely with success.

    If anyone has any suggestions on how to reset the CID (the computer ID) under OS X, I'd appreciate it. Thank you.

  • Working in a domain environment, a printer, XP machine only 10 people can connect to it at the same time

    Currently, I am working in a domain environment. And with an XP based PC, a HP Laser jet 2015 printer is attached. about 90 users printer mentioned. Problem is that only 10 people could make connection with this PC, everyone else remains in the queue and wait there turn. The manual solution to disconnect all sessions (my computer (right click)-> manage-> to connect to a remote computer-> shared-> sessions folder-> disconnect all sessions. but now I'm looking for a mechanism that must disconnect all ideal sessions after a determined time interval.)
    * original title - how do I resolve this issue *.

    From what I understand, WHAT XP allows only 10 concurrent sessions or anything of the sort... you need to install an operating system server to accept more. Not sure if windows 7 or vista no longer accepts.

    Can't really help with a "time out" on the sessions.

  • Update creative cloud in the domain environment

    Dear support,

    We are in the domain environment and have about 40 computers with installation of creative cloud. In the past, all users have been defined to them as local administrator so domain users were able to first update, but due to the change in company policy, the local administrator permission is removed soon so IT admin must attend each machine to make the creative cloud or upgrading components if they are available. We are keen to know if Adobe has any suggestion to deal with similar scenario in order to minimize the effort of the system administrator.

    Thank you.

    See you soon,.

    LT

    You don't describe your organization, so this can not help but read Government accounts https://forums.adobe.com/thread/1483694 for ideas

  • Remove 1 of the 3 domain controllers in a Windows environment

    I have a Windows domain that has Windows 2003 and 2008 R2 servers to support workstations, SharePoint and exchange among other things. There are 3 domain controllers. The first domain controller created on window 2003 server. Later, more 2 domain controllers were added on Windows 2008 R2. During the promotion of each of the servers in DC, each of them were activated as DNS and Global catalog servers. In addition, both 2008 DHCP configuration on them were servers and one Server 2008 R2 is configured as primary and the second as the secondary. The 2003 is just a DC member. I made main hold all 5 FSMO roles and replication works as well on both servers.
    I now have to demote the first Windows Server 2003, and then it must be taken out of the area. But whenever I have to run DCPromo to demote the server he kept a message that no other DC cannot be contacted, and when I try to disable the NIC in Server 2003, replication will stop automatically on the two 2008 R2.

    Any help please.
    Thanks in advance.

    Hello

    Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

    http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

    See you soon.

  • I need remote support to resolve a deadlock on my screen to display the desktop.

    I need remote support to resolve a deadlock on my screen to display the desktop. When I try to grant the permission I get message saying that I have no contacts.  apparently I need a support exxpert email address. How I not get that?

    Hello

    Thank you for writing to Microsoft Communities.

    I suggest you get in touch with support chat were we access the computer via remote control and solve the problem.

    http://Microsoft-Chat.com/

    Future prospects for more questions

  • Disabling a Windows Firewall which is on the same domain of the remote computers.

    Hello world

    I have a Windows Firewall client machine is activated, preventing me from rattling of the machine or by connecting remotely. The user logged on to this computer doesn't have permissions to disable the firewall. How would turn off the firewall on the computer on my side?

    The machine runs Windows XP and is on the same domain as my pc.

    Thank you

    I think I found the solution:

    First, you must obtain the correct name of the service, apparently the display name of the service is not the actual service name.

    SC getkeyname "Windows Firewall"

    This gave me the correct name for the service, "mpssvc.

    I then ran the new commandment:

    SC \\computername stop mpssvc

    This service order.

  • Supply Machines on the external network of non-domaine Thinapps joined: invalid HTTP 404 status Code

    So, I want to put at the disposal of the thinapps of non-domaine joined Machines on the external network through the workspace. Is this possible?

    When I access the URL in such a condition, in the HorizonThinAppClient.log, I get the following:

    2015-02-23 08:48:43 [INFO] [9860.9344] [hzntaclnt::InstallDb:DownloadFileToCache] download https://workspace.domain.com/SaaS/API/1.0/rest/user/applications/download/edf74562-6c32-4BE9-8C3A-74f792de4d1e/Tm90ZXBhZCsrLmV4ZQ== at C:\Users\Joe\AppData\Local\VMware\Horizon ThinApp\PackageCache\Notepad++\HTA715B.tmp

    2015-02-23 08:48:43 [ERROR] [9860.9344] [hzntaclnt::HttpConnection:DownloadToFile] the code invalid HTTP status 404 (not found)

    2015-02-23 08:48:43 [ERROR] [9860.9344] [hzntaclnt::InstallDb:DownloadFileToCache] download failed, error SC_HTTP_RESPONSE_CODE (unexpected HTTP response code: not found)

    2015-02-23 08:48:43 [ERROR] [9860.9344] [hzntaclnt::InstallDb:DoInstallFile] download failed for "Notepad ++" (\\fileshare.domain.local\ThinappsHorizon\Notepad++\Notepad++.exe), SC_HTTP_RESPONSE_CODE (unexpected HTTP response code: not found)

    2015-02-23 08:48:43 [ERROR] [9860.9344] [hzntaclnt::InstallDb:Install] failed to install the package from the file ' Notepad ++ ' (\\fileshare.domain.local\ThinappsHorizon\Notepad++\Notepad++.exe): SC_HTTP_RESPONSE_CODE (unexpected HTTP response code: not found)

    What I have to be on the local network to download the Thinapp packages, or am I misconfigured? I already checked the user who runs has full rights to share inside and on the local network, it works fine, but when mandated by workspace it fails, probably because the client calls a share location, that it cannot reach. Anyone who encountered this?

    You use the option "Enable account based on access '? Please see VMware Workspace Portal 2.1 Document Center for documentation on how make thinapps available to computers not joined to a domain.

  • Cannot print on my local printer when you use remote desktop to access the server (Server 2008).

    We are struggling to print on my local printer when you use remote desktop to access the server (Server 2008).  Cannot make it work.  Any suggestions?

    Hi EverettBurton,

    The issue of Windows XP, you have posted is related to Windows XP in a domain environment. It is better suited for the IT Pro TechNet public. Please ask your question in the TechNet forums for assistance.

    Hope the helps of information.

  • The specified domain does not exist or could not be contacted.

    Last night I completely disconnected my laptop. This morning when I turned on the machine, she does everything as planned. When I reached the screen that requires a password to connect to Windows, the following error message came after I saw that my password and press ENTER.

    The specified domain does not exist or could not be contacted.

    I use Windows Vista Ultimate and the laptop connected to a wireless router.

    I tried to restart and stop several times. It did not work. I did a Diagnostic Windows memory check and it went well. Also, I restarted Windows in Safe Mode and some other modes and received the same exact error message.

    Thanks in advance for your answers!

    Dan

    Hello
     
    1. don't you make changes before the show?
    2. is the laptop connected to a domain or have you tried to connect to a domain?
    3. you have to any other user account on the laptop?
     
    If you have any other user account on the laptop, try logging in there and see if the problem still occurs. If you are able to connect, sever the computer from the domain. Try the following steps to separate the field.
    1. right click on computer from the start menu, click Properties, click Advanced system settings, the computer name, change, select workgroup and workgroup name type.  Click Ok. You will need the necessary permissions to perform this task.

    If the computer is not connected to a domain and you have not made any changes recently. Try to restore the system using Vista DVD.
    To run the restore of the system using Vista DVD, try the following steps.
    1. start in Vista installation DVD.
    2. choose your language settings, and click Next.
    3. click on repair your computer.
    4. choose your operating system and click Next. This should bring up the System Recovery Options.
    5. click on system restore.
    6. follow the instructions in the wizard to complete the task.
    7. once the system restore is complete, start the computer as usual and try to connect.
     
    For more information on the Windows recovery environment options, see this link:
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista
     
    Try the steps and post back with the results, so that we can help you further.
     
    Kind regards
    Syed
    Answers from Microsoft supports the engineer.
  • Network error mystery - Windows cannot access \\server\users when you use the netbios name, but works fine when you use the full domain name.

    Hi all:

    Mystery - I have a Win 7 work company that cannot access a particular action.  I get the following error-"you are not allowed to access \\server\users.  Contact your network administrator to request access.  However, these users can access these files successfully on other computers, and also if I use the fqdn or the IP instead of the "netbios name server", it connects successfully.

    Environment:

    -Workstation and server at the same time in the same AD Windows 2008 r2 domain.

    -All users, admin and non admin, cannot access this share when connecting to this computer only.

    -ACCESS to the other actions on the same server, as well as actions on other servers.

    -The biggest mystery to me - if I type the FQDN, \\server.domain.local\users, it works!  What the?

    I tried:

    -Deletion of the domain and add it again, no improvement.

    -Check Event Viewer, nothing jumps (not red or yellow).

    -Enabled auditing for access to objects on the server, it does not show a failure in the security event log.

    -Turn off the firewall of my computer.

    -UN-share and re - share the directory.

    -Give everyone full control (the fact that it works well with de facto authorities a little full domain name, a candidate little likely, but I have an open mind).

    For anyone wishing to offer their 'help' by asking me to make some sort of workaround as re - install windows or turn off netbios or use only of the full domain name here on out or whatever, please Don ' t bother.  I appreciate your help, but I am quite able to reinstall and I'm not interested unique hacks that affect this otherwise network well managed, I'm looking for a solution that will allow me to save time and is a long-term solution.

    In my view, that a key point here maybe I can connect successfully using \\server.domain.local\users, but not \\server\users.  Someone at - it some thoughts?

    In DNS server of youe, go to the area in question and in the use of select search before Wins wins tab and enter the address of your wins server if you have one. If not, install one.

  • Office creative cloud in a domain environment

    OK, I've been everywhere in Google and the forums here and have not yet found a solution. I will elaborate on our current issue.

    Currently, we run a mixed environment domain and not domain systems. All systems to communicate through the firewall even border. However, CCP (Creative Cloud Packager) and CCD (Creative Cloud Desktop) only work on non-domaine systems. On the systems in the domain, we can install both applications, however after installation, they simply clock when booting, or in the case of the CCP, we get the error "please connect to the Internet and try again. We have disabled the firewall and AV on these systems (even if both executed on systems not domain without any problem) nothing works. Similarly, we connected and used a local administrator account on these systems in domain (both install and run), still with no luck. It seems as if something to do with the domain, or the domain security systems preventing these products Adobe works fine, but we were unable to understand what he.

    Anyone know, or have experience with this problem or similar problems?

    Thank you in advance.

    Rob

    After a repair for the last week I finally understood that (a weekend away from work wonders makes auditing your head). It occurred to me that I became the security certificate prompt when starting of the CCD on field systems, but was not getting the prompt on systems not to a domain. This thread look at me the certificate and the certificate stores on the two systems. It turns out, put into service the first time, CCD wants to add a third party automatically trusted root certificate. However, it was not possible on the systems in domain as trust of third-party root certificates installation is disabled by domain group policy. The work around was to export the certificate from a non-domaine system and import manually in the domain system (requires administrative access). After manually import the certificate, CCD (CCP) starts and works very well.

  • first time using flash in private browsing content opens the non-private

    I already asked this question (using firefox, 20 at the time) about 1 year. I leave a link to this thread for reference https://support.mozilla.org/pt-PT/questions/955788#answer-425110.

    2 computers (a desktop and a computer laptop operating system: windows 7 and firefox 29.0.1 in both).

    Basically what is going to happen, it's that if you open a private window and then use a flash content, first time you do this, the non-private window opens. You can easily return to the overing private window right-click the firefox icon and choosing the private window. A work about already presented by jscher2000 is to have a tab with flash content before opening the private browsig.
    I raised this issue once again just to ask if there is any chance to fix this in the near future?
    Thanks a lot for any input and please accept my greetings.

    HI JoaoNT,
    Please check back with your question. It is a pleasure to help again. I understand that when you view flash content, the new window the opens the private window is no longer a private window. (forgive the verbosity)

    I'll try to replicate this >

    1. A private window open a youtube.com page
    2. Right-click on one of the videos suggested to open in a new tab.

    Results: It is opened in a new private window.

    An other stepsbased in the stages of the adobe bug
    (note I have updated to 12 and will also try that in 13)

    1. Open the test page
    2. Right click on the first result
    3. Choose the option "open in a new window of private".

    Results: see private window to the top.

    It seems good, what version of Flash are you using? I don't have a Netscape or other plugins, if these are disabled if the issue persists. (Most likely it will not make a difference)

Maybe you are looking for

  • HP 15 laptop computer omen: Question of graphics - freeze/lock

    I have problems with my graphics I think. I don't know if this is a hardware or a software issue, however. Symptom: When I start a game the computer crashes and there's a hum. The sound almost sounds like it comes from the material rather than the so

  • Right satellite M305 broken hinge?

    Part # s4907 The metal hinge on my laptop is exposed and two sons are also exposed. The small cover that covers the hinge broke a while back and I have no idea when or where it is, just noticed once. The hinge is now coming out and the right side of

  • GMD files

    I have the Windows 7 operating system. How to open a file of DCM. There was a response from the past (2011) to go to this link: http://www.fileinfo.com/extension/dcm however, it has a trojan virus attached to it, so my antivirus wouldn't let me use i

  • Group to the Windows database mappings

    Hello I am trying to create a series of mappings between a single Windows group groups and one group ACS. I use a unit of ACS 4.0 with a Remote Agent ACS for Windows on a 2003 member server. I can add the database with success and map to the domain.

  • my hp printer, scaner.fix. My scanner does not look at my computer

    I recently had a virus and had to reinstall everything computer, I have a printer HP photosmart C4795 Print-Scan-Copy, I reinstaled, now everything works except my scanner will not scan to PC.