Removal of slow mail returned after a reboot in safe mode. Scan virus disabled Norton/out e-mail without help. (win10)
Removal of slow mail returned after a reboot in safe mode. Norton Anti-Virus analyzes e-mails to off, no help. After restarting in safe mode, it worked for about 2 days.
Let windows search not verified. However, I noticed many filters put in place by me to eliminate the unacceptable emails. Given that I erased these filters, it seems to work better. Sometimes slow, but for the most part better.
Tags: Thunderbird
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When I turn on my PC or after mode 'sleep' my motherboard will load but then nothing else... White screen. If I reboot and select Safe mode it loads. If I reboot in safe mode then everything works. Windows loads, everything works.
I have this pc for 3 years. My system was full of unused and unwanted programs, so I rebooted to Vista, deletted all my old files that Vista had moved into the "old." This is when I started having this disorder.
(I made this process more yet to see if it would help with no luck)
My first thoughts were video driver... downloaded the new drivers 3 times. scanned all the other drivers for updates ect. nothing seems to help...
Anyone have any ideas?
Thank you
Dave
I have
I was able to download these files. Rthl64.sys point - one component of your network cable in pictures device driver memory. Interestingly, the dates of the 2006 pilot (Rtlh64.sys my Sep 26 07:20:23 2006 (45190CF7)), so it's most likely your problem. Follow these steps:
-Download a new copy of the software/drivers on the website of Realtek here: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=7&PFid=10&Level=3&Conn=2
-Uninstall the current software/drivers on your system
-Install the newly downloaded drivers
-Monitor for more BSOD
Here is a summary of the BSOD:
BSOD BUGCHECK SUMMARY
By: 6002.18267.amd64fre.vistasp2_gdr.100608 - 0458
The debugging session: 16:23:07.947 Sun 31 Oct 2010 (UTC - 05:00)
System Uptime: 0 days 13:18:38.380
WARNING: Unable to verify timestamp for Rtlh64.sys
ERROR: Module load completed but symbols can be loaded for Rtlh64.sys
Probably caused by: Rtlh64.sys
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0X9F
Nom_processus: System
Code 0000009F error checking
Fffffa80 00000000 00000003' arguments'03de3a30 fffffa80 '05bf1050 fffffa80' 072dc010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
By: 6002.18267.amd64fre.vistasp2_gdr.100608 - 0458
The debugging session: 22:49:49.007 sat 30 Oct 2010 (UTC - 05:00)
System Uptime: 0 days 5:12:31.440
WARNING: Unable to verify timestamp for Rtlh64.sys
ERROR: Module load completed but symbols can be loaded for Rtlh64.sys
Probably caused by: Rtlh64.sys
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0X9F
Nom_processus: System
Code 0000009F error checking
Fffffa80 00000000 00000003' arguments'03def060 fffffa80 '05bdf050 fffffa80' 04aeb2d0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
By: 6001.18000.amd64fre.longhorn_rtm.080118 - 1840
The debugging session: 21:48:58.144 Wed Oct 27 2010 (UTC - 05:00)
System Uptime: 0 days 9:49:32.487
WARNING: Unable to verify timestamp for Rtlh64.sys
ERROR: Module load completed but symbols can be loaded for Rtlh64.sys
Probably caused by: Rtlh64.sys
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0X9F
Nom_processus: System
Code 0000009F error checking
Fffffa80 00000000 00000003' arguments'03a1ca30 fffffa80 '05-99050 fffffa80' 039c8c60
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``-John ( http://www.carrona.org/index.html )
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After access freezes Office safe mode after pressing on on Windows XP
I get the blue screen advising to go in safe mode to fix. I'm in safe mode after you restart stopping computer, I press f8 alnd when I get xp a lot of filenames scroll down then the comp freezes there. I can only try to reboot by turning off my computer, again and the same thing happens again. safe mode works only for the restart.
Hi Happy New Year! I've been away during the holidays and the day before where I left my computer just does not respond after trying to enter safe mode. I ordered a new computer and meanwhile using my Dell laptop which is about 6 years old, but works on my wireless router.
From what I see in blue, the screen and the black screen is that it is a hardware problem, I'll have to call Dell to get it going one last time, so I can get some files.
From the dell Web site he suggested out me the hard drive, then put it again.
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The purpose of doing a virus scan after Windows starts in safe mode?
I've heard some suggestions that, in certain circumstances, it is best to do a virus scan after Windows starts in safe mode. So I have two questions:
(1) would what type of circumstances you perform a scan antivirus in safe mode?
(2) what are the advantages or disadvantages?
I have found no reliable info that answers to these questions and would be grateful for any info, or even just a point in the right direction.
Thank you!
Hello
The advantage is that some process and services are not loaded in Mode without failure there is less chance
This malware can load and interfere with the process. The downside is the same if its best
to run the malware checks mode safe and then in Windows. Or run in Windows and as appropriate
difficult to remove malware is detected then run in Mode safe, then in Windows.If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htmOriginal version
http://OneCare.live.com/site/en-us/default.htmhttp://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
======================================
If necessary AFTER THAT you are sure that the machine is clean of any malware.
How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlI hope this helps.
Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.
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Dock on El Captain slow coming upward after the reboot
Recently, the dock on my MBP seems to take a long time to appear after a restart of my MBP, El Capitan. The parameter should not hide, and he ends by appears and remains.
Is it possible to speed it up? On my iMac it happens instantly.
Try to start safe mode.
Boot mode safe. http://support.Apple.com/kb/PH18760
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The title pretty much everything said.
The problem occurred on a fault that Dell Vostro 2510 with the additional option should only do the downgrade of Win Xp (from Vista). As noted, on normal startup, the system will remain in a blank screen after the Windows Xp "loading" screen. And on safe mode, it will join Mup.sys and then hang there.
The closest thing that I got from a web search was a thread in forum saying that the official info from Microsoft was that it was a question of Win Xp/motherboard (http://www.hardwareanalysis.com/content/topic/31874/?o=40 halfway to a post by Bobb Fwed). The poster provided no link, so I don't know how official his info was really.
Thank you
-joeContact the Dell Support under conditions of your warranty or Service contract. I suspect that you look at a clean install of Windows here. Good luck! ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Blue screen on reboot. Safe mode does not work...
When I try to start my computer, it displays a blue screen, no matter what I boot (hard disk, safemode, Recovery Manager). It still crashes and I get this message:
"A problem has been detected and Windows has shut down to prevent damage to your computer.
If this is the first time you've seen this stop error message. Restart your computer. If this screen appears again. Follow these steps:
Check to make sure any new hardware or software is installed correctly. If this is a new installation ask your hardware manufacturer or software of windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable the BIOS memory options such as the capture or the shading. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
"STOP: 0X0000C1F5 (0 X 00000000, 0 X 00000000, 0X00000000, 0X00000000).
I was using automatic updates. Shut down the computer after the installation of updates and I have had this problem since.
Hello
You can try these fixes in XP, they could be the same and I have more a XP machine to test it on.
XP experts:
-Meets - even if this can help you to XP back here, it seems
http://answers.Microsoft.com/en-us/Windows/ee318395.aspxDiscussions at the Microsoft.public.windowsxp.general
http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.WindowsXP.General&cat=en_us_0cc55ed7-e23e-4264-97e8-eb7d5a162b12&lang=en&CR=usGoogle search on the error in Windows XP
http://www.Google.com/search?hl=en&q=Windows+XP+0x0000C1F5&LR=lang_en&AQ=f&OQ=&AQI
Search the Knowledge Base Microsoft on error in Windows XP
http://support.Microsoft.com/search/default.aspx?mode=a&query=0x0000C1F5&spid=1173&catalog=LCID%3D1033&1033comm=1&Res=20I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
A lot of questions after the chkdsk in safe mode error.
I did chkdsk in safe mode and for some reason now I can't connect to the internet, it takes 20/25 minutes at the start of my PC, cannot start applications like Itunes, microsoft word, outlook.
I have Norton installed by comcast and it is not yet update of virus definitions more.Almost everything that takes very long so that it starts. If I could to restore to an earlier date, as I could without doubt it works again, but after more than four hours after the start of the restoration program, he returns with the error 0 x 80070570.I have tried many suggestions from many sites, but nothing helped.I am running Vista on a HP Pavilion m3830f. What has gone wrong? Can someone help me please?Hello
You are able to start your computer in normal mode?
Method 1:
How to resolve performance issues during startup in Windows Vista
http://support.Microsoft.com/kb/950684
Method 2:
for the problem with the system restore, I suggest you perform system restore in safe mode.
Advanced, including safe mode startup options
http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode
System Restore: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions
Method 3:
Ways to improve your computer's performance
http://Windows.Microsoft.com/en-us/Windows-Vista/ways-to-improve-your-computers-performance
How to make a computer faster: 6 ways to speed up your PC
http://www.Microsoft.com/atwork/maintenance/speed.aspx
Method 4:
I suggest you to contact Norton support and check.
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New installation of Windows 7 translates speeds very slow of the internet. Works in safe mode.
3 weeks ago, I installed windows 7.
For some reason, internet is super slow. I noticed right away because the download of the updates took forever. I thought it was because I need to install the NIC drivers, so I only have the first. It didn't fix it. Then, I searched and tried everything I could find online. The only thing that did work was that if I boot mode safe mode with network speed is very well .
When I discovered that, in safe mode, everything was fine, that I started to disable any service that relates to networking. (As the Base and support Ip filtering engine, etc) This does not solve it so I decided to try the oppisite I started in safe mode with network and then loaded to the top of msconfig and any service that was not running in safe mode, I turned off. Thinking that I start one by one and find out what service was slowing downloads. When I booted in normal mode, the download speeds were still broken.
So I continued then to disable services, I disabled all services which have to do with networking, and to enable windows. (Things like the service that launches programs. Yes, any program that has not been opened I could not open.) Accordingly, I have concluded that it was not all services.
This is a new installation, so I only installed firefox and flash. (no flash for the speed test) no anti-virus, etc.
Here are a few screens of speed trials. These are actually kind of funny because the download is so fast that downloads.
It is in safe mode with network speed. http://imgur.com/7VJvt
It's the speedtest in normal mode, http://imgur.com/dDp5B
So here's what I tried.
- disabled auto-tuning
- disabled IPv6
- turned off homegroup
- reinstalled drivers
- drivers uninstalled (for default windows drivers)
- Install different drivers (installed a game on the asus site) and the other on the nvidia site
- disabled many services to many-on-list really out.
- disabled Windows defender and windows firewall.
- I bought new RAM with the win7 update so I tested to see if the RAM was bad. I ran Memtest86 + and it failed. So I took the new RAM and he run and all past. Still doesn't solve it.
- I reinstalled.
- I installed another network card.
- I installed another version of Win 7. (Installed Win7 professional first and after Win7 Ultimate)
- reinstalled the drivers again.
- Disable all of the services.
- A run anti-virus programs. To make sure that there are no viruses. There are not.
- I connected directly to my router.
- All the latest windows updates installed.
- Checked online to see if my hardware is compatible with Win7 http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=ASUS%20P5N-D%20ATX%20-%20nForce%20750i%20SLI%20Motherboard&v=ASUS&uid=P5N-D%20BULK&l=en-US&pf=0&pi=0&s=P5N-D&os=64-bit
- Made sure my router had the latest version of the firmware. There not then I upgraded to V1.9 and it has not solved the problem.
Here is some information on my hardware.
Processor: Intel (r) Core (TM) 2 CPU Quad Q9400 clocked at 2.66 GHz, Intel64 family 6 model 23 Stepping 10
Number of processors: 4
RAM: 4 000 MB
Graphics card: Standard VGA Graphics adapt, 5 MB (have not installed my NVidia 460 drivers yet.
Hard disks: C: Total - Mo 476929, Free - Mo 454276; Total D: - Mo 194466, Free - 20325 MB;
Motherboard: ASUSTeK Computer Inc., P5N - D, 1. XX, 123456789000 (NVIDIA nForce 750i SLI)http://www.newegg.com/Product/Product.aspx?Item=N82E16813131232
NETWORK card: NVidia nForce 10/100/1000 Mbit / s
Antivirus: no
Router: D-Link DGL-4300
I asked the guys more Hotmail.com for help. Here is the result. http://forums.techguy.org/Windows-7/975115-Windows-7-fresh-install-results.html
So I pray that you guys can help me with this. I have no idea what to do next. Help, please.
Thank you.
FIXED!
So I gave up and gave my computer to my friend at home and take a look. He brought me.
What did do? He went out and bought a new network card. I guess that despite the windows NETWORK card drivers 7 I installed windows for some reason any dislikes the network card. (NVidia nForce 10/100/1000 Mbit / s) It is built in the nice for the card mother P5N - D.
The funny thing is that 3 1/2 weeks, when I had the problem. I asked him what he thought and he said to go out and buy a new network card. When I hesitated to do so, he said he would buy the NIC if it did not work.
In any case, I hope this helps someone maybe who has the same problem, I did.
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I tried refreshing. I tried to start in safe mode. Still not working when I try to type a URL.
Maybe that is, although I don't think I have seen it reported on before Mac:
Due to the change how Firefox 39 associate keywords to bookmarks and history, the address bar is newly sensitive to corruption in the database that stores your history and bookmarks (the places.sqlite file).
The developers are working on a solution, but that could take weeks to reach you.
At this point, the best solution is to delete/rename the places.sqlite file, but then you lose all your history, if this really isn't very attractive to people who rely on history to revisit the sites.
In case you want to try this - in case you do not receive the best suggestions - here's how:
Open the settings folder (AKA Firefox profile) current Firefox help
- button "3-bar" menu > "?" button > troubleshooting information
- (menu bar) Help > troubleshooting information
In the first table of the page, click on the 'show in Finder' (Windows: "Show the file") button. This should launch a new window that lists your folders and files of different parameters.
Leave this window open, switch back to Firefox and Quit/exit, either:
- "3-bar" menu button > button "power".
- (menu bar) Firefox > Quit (Windows: File > Exit)
Pause while Firefox finishing its cleanup, then rename places.sqlite to something like oldplaces.sqlite. (I'm not suggesting delete this file, just in case you find yourself in need again).
Firefox creates temporary files related to places.sqlite and those should be renamed / remove as well. Check places.sqlite - shm and places.sqlite - wal and if you find them, rename them as well.
When you start Firefox back up again, he should start a new database places.sqlite and import your last backup automatic bookmark. Can you confirm that all your bookmarks are present? The address bar works normally again?
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my screen is black on vista won't reboot in safe mode or in any other way
Message from McAfee says that my computer was unprotected to solve this I used their virtual technician reconmended he found 4 fouls and said he would fix the (reconmened) when he said that they have set to restart my computer. Now, left with black screen, I can't start even in safe mode or any other method screen remains black. Is this the end of my computer?
Start the PC and immediately after passing keep hitting F8 (once per second). I hope that you will be presented with an option to repair your computer. Select this option and then you will see several repair options.
Use the system restore - make your PC back in time to before that this problem occurred. You may select to show older than the recommended restore points.
Do not confuse the system with a 'factory restore' restore which will wipe your hard drive, including data, before putting the PC back as it was when you took delivery. Such an option should be a last resort. If in doubt replica with the options in front of you. Details of your PC can help too (brand/model).
IMO you should abandon McAfee and replace it with Microsoft Security Essentials. Your PC will be beneficial both in terms of performance and stability.
Tricky
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Gel just after startup, except in safe mode
Running Windows Vista with Service Pack 2. my computer laptop (HP laptop) was just gel after it starts up but I can still get my cursor of the mouse around, I just cannot click on anything. It seems to freeze not when I start in safe mode unless I do a virus scan and then it freezes when it gets to the matrix analysis of intel. There are also 4 locked files that cannot be scanned. I tried system restore and that did not help at all. I was not able to find all records that could have come with my laptop. IM positive that I wouldn't have thrown it if it came with one and Ive had for about 3 years I think. It sounds like I have a virus or is this something to do with the phone itself?
Hello
1. for how long are you facing this problem?
2. don't you make changes to your computer?
3. did you receive an error message?
Step 01:
I suggest you to check in safe mode and perform the clean boot and check.
Advanced, including safe mode startup options
http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode
Step 02:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
Method 02:
Startup Repair: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions -
When I open FIrefox normally, the movement of the cursor is very jerky - seems stuck on each link. In addition to typing in any box is delayed. When I restart with disabled modules and in safe mode, the cursor moves very well and typing is normal. I disabled all my Add - ons, but that doesn't seem to help as whenever I restart, the cursor jerky and delayed typing again. What's wrong?
Try disabling hardware acceleration in Firefox.
- Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.
- https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes
In the Firefox Safe mode, these changes are effective:
- all extensions are disabled
- the default theme is used (no persona)
- userChrome.css and userContent.css are ignored
- the layout of the default toolbar is used
- the JIT Javascript compiler is disabled
- hardware acceleration is disabled
- plugins are not affected
- preferences are not affected
-
using the net 3 times, my pc has missed a bule screen before starting a backup file. After that, the system will reboot in SafeMode it apears to have no reason for the problem or any other system problems. had no idea. you?
Hello baby Chelley.
Thanks for posting in the Microsoft Answers forum! Your question is still there while inSafe Mode? If so, you try to run a SFC scan for troubleshooting the corrupted system files on your PC.
To perform a scan of the SFC, follow the steps on the following link: How to use the tool File Checker system to troubleshoot missing or corrupted system files on Windows Vista or Windows 7
Your computer may also be infected and needs to be cleaned in order to work properly. I suggest that you try the steps listed in the related post below with your question:
You can also try a clean boot troubleshooting method to see if it helps you solve your problem.
Please let me know if this helps J
Adam
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
It does not matter what I am trying to load to open e-mail messages to commercial sites to watch cbs programming. The problem started a little over a week and I tried the measures indicated in my question. I also took my computer to a national computer fix - it decision-making and that they didn't know what to do. The problem does not occur when I use Internet Explorer, but I really prefer Mozilla. Can you help me?
Hello mozart99, several other affected users have reported that it was a problem caused by malicious software on their pc.
Please run a scan of your system with adwcleaner and the free version of malwarebytes.
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