Removed Captivate membership cloud creative - and is now presented as a separate subscription.  Not cool!

Similar Questions

• Hi, I own a first Professional CC Production - full license for windows7 (use it to work). When I installed the first time I had also installed Cloud creative office. Now, since I had to move on to another workstation, I uninstalled

  Hi, I own a first Professional CC Production - full license for windows7 (use it to work). When I installed the first time I had also installed Cloud creative office. Now, since I had to move on to another workstation, I uninstalled then reinstalled and complete the old workstation to the new but creative cloud has not been reinstalled, and I can't find a way to do.

  It works... Thank you very much!

• I have membership cloud creative (for photoshop), but it will not download (blue download endless circle)

  I have membership cloud creative (for photoshop), but it will not download (blue download endless circle)

  log out and then back to your office of cc and try again, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If this fails, Sign in, activation or connection errors | CS5.5 and later, Acrobat DC

• After purchasing the cloud creative and used for 2 months (for example), so I don't use it for 3 months. How is it? I don't have to pay the tariff for each month, or is it possible to only pay when I use it again? To resume: if I use it for 5 months a

  After purchasing the cloud creative and used for 2 months (for example), so I don't use it for 3 months. How is it? I don't have to pay the tariff for each month, or is it possible to only pay when I use it again? To resume: if I use it for 5 months a year, I have to pay for only those 5 or 12 months?

  No, if you have a subscription according to the type of subscription, you will have to pay each month or year until that you cancel.

  If you think you would use the apps for only three months, then you will not need three months, then our month to month plan would be best for you because it can be cancelled at any time it does not come with an annual contract for more information see the link below

  Adobe - General conditions of subscription

  Kind regards

  Bani

• I want to cancel my subscription Cloud Creative, and I want to talk to a service representative.

  Adobe has continually increased the price of their creative cloud applications, and I want to.

  It is not worth the money. In addition, they support and academic

  $29.99 per month and adds really up to $360 for the year, which is scandalous.

  In addition, Adobe has simply not the kind of service to justify their prices. You can't even if for them on weekends, and they are less useful.

  The price of an educational kit must be no more than $15 per month. Students and teachers do not have the kind of money that Adobe is in charge. They simply don't care, and their efforts to help education is entirely absent. They don't get it.

  How to cancel a subscription cloud creative

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• If you are a user of Cloud creative and Business Catalyst for free?

  If you are a user of Cloud creative and Business Catalyst for free?

  Hey there,

  You do not have as such.

  British Colombia has a number of different plans. Currently, you have the very basic (not shown on the site Web of BC) plan and 5 free sites with creative cloud

• Cloud creative and Indesign

  Hi everyone, I did an adobe id, installed adobe creative cloud and then the trial version of indesign now, nothing works. The creative cloud says there is an error in the application window and I have to reinstall. InDesign does not, otherwise I have to accept the contract several times but I'm not more of this step. I also installed adobe Manager applications. I hope someone can help, I need. I had windows 10. Thank you very much.

  Follow the steps mentioned in the link below:

  https://forums.Adobe.com/thread/1973008

• Application desktop cloud creative and together then Adobe does not

  It 1st of I was using creative cloud and the Adobe Suite on my iMac fine. Today creative cloud is not loading - I see a white screen on the drop approx.

  

  When I go to open Photoshop, Illustrator or InDesign, I can't - I get the message

  "Adobe Application manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy of the Application Manager adobe.com/go/application manager "."

  So I followed the link, then tells me:

  "If you're creative Member Cloud [I am] and have been invited to download a new copy of Adobe Application Manager, click on the following URL and download the latest Adobe Creative Cloud desktop application.

  I can't reinstall creative cloud without uninstalling my version (which, according to my account, is the latest version, I think)

  I can't uninstall creative cloud this without uninstalling all Adobe products - I get this message

  "Unable to désinstaller the creative cloud to desktop. You still Cloud Creative applications installed on your computer in need"

  I can't uninstall all Adobe products I get this message again when I try:

  "Adobe Application manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy of the Application Manager adobe.com/go/application manager "."

  I decided to try and install the Application Manager, even if I'm on a subscription to Adobe to see if that can help, but got this error message:

  "We met the following problems.

  Setup could not initialize. Please download Adobe Support Advisor to detect the problem"

  I then follow the link provided to get Adobe Support Advisor and then informs me:

  The Adobe Support Advisor tool has been used to analyze system installation information and newspapers related to installation errors. The tool has been replaced with supports improved facility. Visit the Adobe Support section for around Installation knowledge base articles.

  Creative cloud works fine on my MacBook (same account).

  I have three questions:

  (a) what is happening and what I need to do?

  (b) all made this experience / what did you do to fix?

  (c) why this random happen? It is incredibly annoying, as is the case for no apparent reason.

  Hi Emily,.

  Please see Troubleshooting FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Let me know if you still face the question.

  Kind regards

  Sheena

• Transfer of membership cloud creative

  Hello Adobe, I need help, transfer my subscription creative cloud of my old laptop to my new laptop computer? I can't find any instructions anywhere how do. Thank you.

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

  I hope this information is useful!

• Cancellation of membership cloud creative

  Hi, I bought the monthly subscription of creative cloud a few months ago and now I want to cancel what I find that I am no longer using it. However, the account that I bought the membership, I can no longer connect to. I made this new account contact but I do not know what approach to take. If you can give me an email to get in touch with my contact information, I'd find it useful. Thank you.

  Hi Laurent

  Please follow: cancel your creative cloud membership

  You can also contact support: contact customer service

  Thank you

  Varun

• What happens when I join Cloud Creative years from now?

  Our company has CS6 now and think it's in the books to reach creative Cloud at this point. What happens when we reach 1 to 1.5 "on the road? We will have to pay a penalty, or to join us just for the price of $69.99 / seat team?

  MAS ART, there are no penalties for subscription creative cloud doesn't do not. You are free to join later. It's just that the membership plans may be different then.

• I can't buy the beyond my ration of membership cloud creative images

  Each month, I love the 10 images I get with my creative Cloud/Stock combo. Of course, each month, I use them all and buy everything I need for $2.99 each. Well, I have an error when I tried to buy my first image and found that my card has expired (I had taken a new and had not updated the date expy). So I fixed that and... no luck yet. So, I disconnected and put it back... Contempt payment there is a problem with your payment. Please try again later or contact Adobe technical support. "I changed to another card. The same problem. I waited until the next day. Same thing. I contacted support and they said to try a different browser. The same problem. Then clear cache, cookies, history, etc... same problem. This is the cat of support, so I tried phone support. They said something to the effect that there will be a migration is going to cause some problems with payments. They said 24-48 hours. Actually, I got a call once the problem was supposed to be fixed. I was out and about, then when I got back to my office... same problem. Phone support yet once, wait 24 to 48 hours again... wh I am now more than a week in the same problem and it is still ongoing. My account gets ping of authorization, but the payment goes through. The THREE methods of payment different I ended up trying all had a lot of money (after all, I only tried to spend $2.99 initially). But nothing has changed. I'm the only one dealing with this? Support seems to be clueless. My client is impatient, and I literally four models of brochures on hold and more the only project that has been approved for nearly a week.  I spent well over an hour on the phone support, who knows how much support chat, and guess what? Today, they have suggested to wait 24 to 48 hours. Does anyone else have the same problem happening?

  Hello

  Please accept my apologies for the problems you are having.

  I increased the details to our it team for further investigation.  I added a few credits in your account to allow you to continue with your projects in the meantime.

  Will let you know that I have more information.

  Concerning

  Bev

• Creative desktop Cloud marked as 'buy now' or 'trial' despite full subscription

  I can't use Creative Cloud Desktop apps. CC all the applications in the app CC are marked as "the trial has ended", 'starting the trial' or '' buy now' even though I had a full subscription as a University Professor. I already tried a disconnection from my CC account and then log in again. I also left the CC app on my Mac, and he did it again. And I restarted the system. However, the problem remains the same. Any ideas how to solve this problem?

  Your help is very appreciated.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I have an ID Cloud creatives and buy Photoshop but it won't let me use it on another computer, it says trail has expired. Help?

  I bought Creative Cloud with Lightroom and Photoshop and use it on my laptop. Now, I downloaded on my desktop computer and it tells me that the trail has expired and I need to buy photoshop, but I bought it. Not get two downloads? How can I get this to work? Can anyone help?

  H,

  As you have a Plan purchased photograph, you can install and activate CC products on 2 computers with 1 Adobe ID (email), but can use only 1 computer at some point of time (not both at the same time).

  If you get a pop up like '' trial a expiré' ' while launching products, please click on "" software license"" below and on the next page sign in using your Adobe ID (email) and that will activate the products on your new computer.

  Thank you.

• Cloud Creative canceled but now cannot open InDesign CS6

  I had to use InDesign CC for a client project, so I bought a subscription for 2 months. The subscription is long now, but I can't open my original, owned, CS6. Whenever I try to open it, its says I need a subscription. CS6 is not part of the creative cloud, then I don't understand what could be the issue. Meanwhile, Im needing to do a project for a client and an Im paralyzed.

  I just thought of it. For me, the answer was simply you connecting on my Adobe account, which was still running. I then exit the creative cloud application. Now I can open InDesign CS6. Not sure why anyone tell in the older link you just posted. What a big mess CC is, IMO. Thank you.