removing software company

HP P6-2133, Window 7 64 bit, 8 GB RAM, 1 TB of HDD, processor of APU AMD A6-3620

I loaded a music software I bought at 'PreSonus Audio Electronics", called"Universal Control"that controls an Audio interface box. The software did not work properly. I was instructed by their support of uninstall and reinstall (and restart my PC). The software still not worked properly. I had to uninstall it again and download the updated drivers. Well in this uninstallation process, something strange happened? The screen for the uninstall has disappeared (about 10 seconds)... But came back and said: 'waiting program is used' or something to that affect. I waited about 10 minutes, and nothing has changed. Waited another 20 minutes, still nothing has changed. So I was able to remove the screen with the "Task Manager". But now when I uninstall, this sit just screen, sits and sits... without any intervention. I can find where the program loaded, but impossible to manually delete the files? Is there something I can do to remove this program from my PC?

Try to do a system restore to a date before you install everything first. Start, all programs, accessories, system restoration tools. When the window opens, choose a date before installation.

Tags: HP Desktops

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