HP OfficeJet Pro 8600: Printer cannot detect the 5 GHZ WiFi or connect

I can connect to 2. 4 GHZ, but not to 5 GHZ.  I have a new router and connected to the old to 5 GHz?

That is right. All WiFi printers are the 2.4 Ghz band only.

Tags: HP Printers

Similar Questions

  • OfficeJet Pro 8600 Plus: cannot remove the pop-up windows deleted printer HP Pavilion p6-2014

    Hello

    I read the corrective action of 24/09/15 to HP Community@Felix_B to remove my HP printer previous (see the info solution reference below). He has worked to eliminate a group of print job corrupted. However, the pop-ups started continue. The two pop-ups State "there was a problem starting C:\Program HP HP Officejet Pro 8600\bin\HPStatusBL.dll. The specified module could not be found.  Can you please help me remove?

    Thank you-Chuck

    Re:

    Solution! Re: Unable to remove my printer
    Options
    24/09/2015-13:32
    Welcome to the community of HP @Felix_B,.

    Hello
    File Exploer type %appdata%\Microsoft\Windows\Start menu Startup into the address bar and press ENTER.
    Delete the shortcut to monitor alerts for Non-Existing printer ink and the error should appear is no longer.

    Kind regards
    Shlomi

  • OfficeJet pro 8600 print a single vertical black line when using the charger

    OfficeJet pro 8600 print a single vertical black line when using the charger

    Hi @realestatejeann,

    I see that you have found one black vertical line when using the ADF. With a few steps, we should be able to solve this problem.

    Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

    Here is a document for the cleaning of the glass Strip and the underside of the scanner cover.

    Vertical stripes, lines or streaks on Copies, faxes or scans.

    If you need help, let me know.

    Good day!
    Thank you.

  • HP Officejet Pro 8600 N911g cannot print wireless AirPrint or desktop/laptop

    Hello

    My systems are all running Mac OS X 10.8.2 (Mountain Lion). I have a Linksys E4200 configured for 5 GHz Wireless-A and 2.4 GHz Wireless-G. For testing purposes, I have firewall of the router disabled.

    Here's what I CAN do:

    -connect to the Web server for the printer (printer is correctly connected to the wireless network)

    -print using ePrint (printer running mechanically)

    What I can not do:

    -Install the printer in OS X

    -printing of my office/computer systems portable

    -printing of my devices via AirPrint

    I tried the following:

    -reset the network settings on the printer

    -restart the router

    -restart all systems

    Error messages:

    -System preferences print & Scan shows the printer as "near printers: Officejet Pro 8600 [CBE189].

    -in installation "settings until 'Officejet Pro 8600 [CBE189]" configuration of the device... ". "returns with"Unable to communicate with the printer at the moment"and I have to cancel installation

    -When printing using iOS devices, I can choose the printer, but any print job expires.

    Any help would be greatly appreciated!

    Thank you!

    Too bad! Solution found - unplug the power cord, wait 30 seconds, plug it in again. Pop, it works. (So old-school)

  • OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

    I'm trying to scan pictures to my computer.  Have upgraded to windows 10. My printer is connected wifi.  I bring the printer in Control Panel, set up my printer and it says printer is offline.  Indications are no good they do not appear to be implemented for users windows 10. When I try to go to the hp support for windows 10, I have just a white screen.  I am very frustrated.  I can print to the printer, but he won't let me not scan to the computer, and that's what I need.

    Hi @Procats,

    Welcome to the HP Forums!

    I understand that you cannot scan on Windows 10, with your HP Officejet Pro 8600 printer. I'm happy to discuss this issue scan for you!

    Please, try the following steps:

    Check the connection of the printer on the network and troubleshoot any problems with the printer, router, installation or connection.
  • HP Officejet Pro 8600: Printer does not print in color

    I just got the color cartridges refilled at Costco. Now, my printer does not print in color.  I printed out a diagnosis and cartridges are showing that they are full.  The actual color of magenta is a deep rose, so I know that some of the magenta is crossing. Cyan (blue) and yellow printed black on diagnostic tests.  I know that Costco filled cartridges with the appropriate color because I can see the color on/in the cartridge.  Suggestions on what to try? I bought the printer on January 27, 2013.

    Hi @monitons,

    Welcome to the Forums of HP Support!

    I see that your HP Officejet Pro 8600 printer will print correctly since fill you the ink cartridges. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

    To determine the cause, I would like to use this document:

    If the problem persists, I suggest you try a new complete set of ink cartridges.

    How many times have you filled out the ink in these cartridges?

    TIP: Reloaded cartridges can stop functioning over time, if the nozzle one chip or ink is damaged.

    Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP.

    If you have completed all the above steps and your product still has a problem, service the product.

    Contact HP for service in all countries except Asia-Pacific.
    First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
    Cost of repair out-of-warranty printers may apply.
    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on options contact HP - click Get phone number
    File number and phone number are displayed.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • OfficeJet Pro 8600: Help: I changed the cartridges and they are locked (JO 6800)

    I had a few problems print quality with my OfficeJet Pro 8600 and I changed the ink cartridges (950/951XL). Unfortunately, the problems are remained so, instead of buying a new printer head, I bought a new printer: a 6015 OfficeJet at Staples. First of all, I had to install the set up of the cartridges but pass them the old printer, which I had already brought to the depot of garbage to new XL versions. And guess what? The cartridges were locked! Now, I have to remove the locks in the old broken printer (what is left) or I can throw them-which is a shame because I bought the new 8615 especaially because it uses the same (expensive) XL cartridges. Please HP: help me. A loyal customer.

    Any cartridge that is installed in your Officejet Pro 8600 would not be usable in another printer, including a different of Officejet Pro 8600 8600 Pro Officejet "cartridge protection" was defined.  This cannot be reset, even in the original printer.  Turning off the cartridge of the printer's built-in web server protection will not affect future cartridges installed in the machine.

    Given the circumstances, I suggest call HP and ask if they can help to.  If they decline please post here and I'll see if I can help with a different approach.

    You can disable the protection of the cartridge in your Pro Officejet 8615 for the future.

  • OfficeJet pro 8600 printer-how to make this program work and installation?

    I have problems printing. I wonder how to ste it to the top and do work.

    Moved from feedback

    Original title; printer Officejet pro 8600

    Hi David,

    1. what operating system is installed?

    2. what security software is installed?

    You can go through the printer manual to know how to set up the printer and make it work.

    You can also refer to these items and check if that helps.

    http://h30434.www3.HP.com/T5/printer-all-in-one-install-setup-e-g-Windows-8/How-do-I-install-printer-software-on-HP-OfficeJet-Pro-8600/TD-p/1123283

    http://h30434.www3.HP.com/T5/forums/SearchPage/tab/message?filter=labels%2Clocation&location=Forum-Board%3AInstall&q=OfficeJet+Pro+8600+printer

    Let us know if you need assistance with any windows problem. We will be happy to help you.

  • HP Officejet Pro 8600 - Paper copy on the glass of the scanner, Officejet tries to copy the ADF

    I'm trying to copy a document on my HP Officejet Pro 8600.  I placed the original face down on the scanner glass.  There is no original in the ADF.  Then, I pressed "Copy" and "launch in black."  the Offficejet then "think" the original is in the ADF file and try to copy a non-existent original.  The Officejet then generates a paper jam «»
    in the ADF file' error message with instructions to clear paper jam and press 'OK' and spews a piece of paper from the paper tray. There is not an option for 'back '.  If I try to humor the Officejet by opening and closing the cover of the ADF and pressing 'OK', the Officeject generates a copy which is covered with black ink.  If I ask preview copy o, the document on the scanner glass is displayed.  I can adjust margins, etc.  When I select then 'copy' and 'Black start', the Officejet is trying to copy a nonexistent document in the ADF and generates the "Paper jam" message again.  Since there is not an option "go back", I turn the printer off, then turn it back on, and then try again.

    How do I train me or the Officejet for copy of the scanner glass when the original is located on the glass of the scanner NOT the ADF?

    Thanks for your help to solve this frustrating problem.

    Hi Knitter507,

    Try to do a hard reset as described in the following link.  Click here

    If that doesn't help, can you print a printer status report and give me the a.) Product # and B.) Version of the firmware of the printer?  To print the report, press on the arrow to the right on the screen of the printer control and then configure / reports / Printer Status Report.

    What is the operating system for your computer?

    You are able to make a hollow photocopy the ADF?

  • OfficeJet Pro 8600 appears twice in the selection of drop down menu printer with each of the different names.

    Hello!

    I recently acquired an Officejet Pro 8600 and immediately connected to my network wireless as stated in the manual. No other type of connection has been used beforehand and the operating system is Windows 7 64 bit.

    After that the installation of the printer driver appears twice each time that a program asks me to select a printer from the drop of the printing devices in the typical menu of preparation of printing.

    There is an entry for "Officejet Pro 8600 (network)" and something in the sense of 'HP95CDN' (Officejet Pro 8600). I can't remember the exact names off the top of my head, but it is the name of the printer with the 'network' in brackets in one case and a kind of shortcut ID printer with full name in parentheses in the other case.

    According to the program, one of the options gives the desired impression while the other simply causes a queue of indelible impression for the name of the unit in question that is stuck to a few KB of data transmission.

    Usually printing works with the device with the identification of the printer in its name, but I recently had a case where with LibreOffice printing only works with the other choice.

    Can someone explain to me exactly means?

    See you soon,.

    Pete

    Direct entry Wireless will be visible under menu so direct wireless is on... However, since you are able to print another icon (not the network icon) I assume direct wireless is off coz you will not be able to print from wireless directly on the printer if you are connected to the router.

    I believe that the icon of the printer (not the network icon) has a port WSD assigned and is automatically detected by the operating system and installed.

    Go to service window and check if you have any input that says function Discovery Provider Host and see if it is started. Try to stop the service, and remove the icon of the printer (not the network icon) in the print server properties.

    Restart the PC and check if the icon comes back or try to uninstall and reinstall

    Let us know the result

  • HP officejet Pro 8600 +: Missing page in the «HP Print for Chrome» software orientation option

    I can print OK in the format default portrait of a model of Toshiba Chromebook CB30-B-104 for a HP Officejet Pro 8600 + using "HP Print for Chrome" (installed from the app store for Google Chrome), but I can't find an option anywhere to change the page orientation. So if I print a document/image oriented in landscape format, it occupies only half a page of A4 portrait oriented superior. I tried to turn the image/document in the print dialog, but the rotation is ignored when printing is performed.

    Is this a "bug" or am I missing something?

    Updated February 10, 2016

    My original statement was misleading. I should have checked my facts more in detail.

    I cannot find an option called "Layout" to select "Wonderful landscape" or "Portrait" page orientation when you try to print the PDF files. When you try to print from other sources, the 'Layout' option seems OK.

    Hello @JBL11.

    Welcome to the Forums of HP's Support. I understand that you have a problem with the page orientation when printing with HP for Chrome print Chromebook. I would like to help,

    When I tried printing of Chrome app I had an orientation option. I pull a document and press Ctrl + P.

    Then I double checked that Print of Chrome was my printer destination. (I also use Google Cloud Print to the same printer).

    My options going to the bottom of the list are Destination, Pages, and page layout. Put in page gives me the ability to change from portrait to landscape.

    Have you tried to uninstall and reinstall the application?

    1. Click on the list of apps icon in the launcher at the bottom of the screen.
    2. Find your application in the list and right-click (click with two fingers on a Chromebook) its icon.
    3. Select Delete chrome.

    Gives it a try and let me know how it works.

    If this solves your problem please click on accepted Solution so that other people with the same problem can find the easiest answer. If you want to say thank you, it's always nice when someone clicks Kudos. If you have any other questions let me know.

  • Printer HP Officejet Pro 8600 Plus works but the Scanner does not

    I recently bought a Toshiba laptop with Windows 7 Home Premium operating system.  My previous laptop is a Toshiba also upgraded to Windows 7 Home Premium operating system.  I have a printer HP Officejet Pro 8600 more all-in-one printer.  The printer/scanner works fine with my laptop more older but with the new laptop that I can't get to the printer.  I am not able to get the scanner to work.  I reloaded the software several times but the scanner still does not work.  The scanner works fine with laptop more old, even if it has the same operating system.  I get an error message that says "Scan of the computer is turned on.  You can start a scan from the printer.  Your computer is not listed as an available computer control panel of the printer.  If please restart your printer and try again. "Can anyone help with this?

    Hi ranjisamaraweera,

    Even though I'm MVP I represent Microsoft or speak. If I can and will speak
    as I think.

    The proper functioning of the printer and Scanner is the direct responsibility of the producer of material
    and no windows. There are hundreds of these devices that work correctly on Windows 7 if
    those who don't have no drivers and other interfaces which are not compatible to Windows 7 should be
    written correctly. Of course many older devices are not supported by their creators for later
    Versions of Windows. Microsoft passes but does not write drivers and interfaces
    Printers and Scanners need to function properly. So, the manufacturer and no one else, is totally
    Manager to see if there are interfaces and appropriate drivers.

    Many device makers do not write new drivers and interfaces for older hardware because either
    they cannot support the new methods or because they want to sell new hardware.

    Personally, I don't think that Microsoft is lying because they also say that device manufacturers have the
    Omos unique to provide the necessary compatible drivers and interfaces.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • HP Pavilion: validation of the officejet pro 8600 printer failure

    I am connected to my Officejet Pro 8600, can be seen in the list of printers, I can send documents to the queue print - but when I try to complete printing, he seeks the printer and I get the message "printer Validation failed."  Help, please!  It works perfectly fine on other laptops in the House.

    Hi @CAAJ,

    Thank you for joining the Forums of HP Support!

    I see that you have installed the printer, but it still won't print. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    Please download and run the print and Scan of the doctor, it will be probably diagnose and fix the problem you are experiencing.
    What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?

    If the problem persists, try the steps in this guide:

    I hope this information is useful. Please reply to this message with the results. Good luck!

  • How are added to the HP Officejet Pro 8600 printing solution Center

    The center of printing solutions shows my Photosmart C5580.  No idea how to add an OfficeJet Pro 8600?

    Shlomi Hi and thanks for a quick response.

    I had hoped to add 8600 Solution Center as an HP upgrade / download link in the menu Wizard printer you mention using the icon, re - set the default printer for the "8600 Fax.

    He also changed the list of this menu screen to be only four: HP printer Asst (but does nothing when a click), Set Prefs, see what printing and the printer to customize.

    Previous menu, as you no doubt refers, had several printer features that included all submenu links functions, I used (including to scan a doc, preferences, etc.).  Frustrating...

    After uninstalling and reinstalling, tweaking, etc, I always have this quick menu by clicking on the icon of tune.  I have tried different methods of scanning as the right click on the printer in Control Panel devices, but the scanning from which lead to a horrible list of basic functions, a confusing list of formats, etc.

    Finally, I did a scan in the screen menu of the printer who made a point "scan" in the Start Menu, I right click it to pin that on the Start Menu, then created a new shortcut on the desktop with the path to him... and now the icon / printer works to get the menu scanning.  Phew!

    About the loss of the Solution Center is regrettable.  Very handy tool to do the various tasks and the refinements of a scanned document that do not exist in the limited functions / buttons on the 8600 scan menu results.

    At the same time and while I'm... To the laserjet subject large workhorse of HP LJet 1320, several other positions and all forums have problems loss of functionality after passage from XP to Win7.  I finally got all but one device works (PCL6/5th, printing on both sides, etc.), but the pilot is only 600 dpi quality close to the project, instead of the prior 1200 dpi (especially good for forms, thin fonts, etc..).  Which is just a discharge on the technology and support for the products that brought me as a customer to use HP in the first place.

    Thanks again for your reply and your suggestions.  Ready to try anything to solve the so-called reliable downloads / upgrades.

    Best regards...

  • OfficeJet pro 8600: printer works fine, but the software is not

    Printer works fine.

    However, the HP support the program "HP OfficeJet Pro 8600" will not start. I can see it in the HP folder under all programs, but clicking on the program name has no effect. The program name poins to "C:\Program HP HP Officejet Pro 8600\Bin\HP Officejet Pro 8600.exe" - UDCDevicePage Start

    In addition, in devices and printers in Control Panel, the printer connected displays. By double clicking on the icon takes me to...

    Opening HP All - in - One Printer Remote takes me to the window right... but the printer shows offline, and the various functions (scan, fax, etc.) are not available. (As noted, the printer is currently online, and I can print correctly.

    Connection to the wireless printer.

    All these functions work fine if I call them from the physical control on the front of the printer Panel.

    I don't know if these are two separate issues, or the two aspects of the same problem.

    Any thoughts?

    Thank you.

    Hello

    Try to install the following hotfix, then try to open the HP Officejet Pro 8600 software:

    http://support.HP.com/us-en/document/c03640384

    You can see any difference?

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