Renew subscription

Similar Questions

• CC has expired and now CS6 stuck in the loop of renewal subscription CC

  Hi all

  I got an education of the CC version while I was teaching, but now it has expired, he killed my CS6. I don't want to pay for the renewal fees I am happy with CS6 at this stage.

  However, CS6 is renewal subscription loop for CC. I can't to the registration page to plug into the serial number for CS6. I can't seem to find a way to disable CC, as it relates to something of renewal and don't let me not disable so I might be able to get for the CS6 piece. I wonder if the CC membership Manager took the CS6 activation process, and I'm stuck so reinstall my whole machine without CC. It seems a little drastic as a solution. I hope someone has other solutions.

  iMac, Yosemite (OSX 10.10)

  Thank you

  Pippa

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

• Could not check the renewed subscription

  Hello.

  I have the Polish version of Photoshop + Lightroom. I recently updated my payment information and got my renewed subscription (according to what is shown in the Adobe ID Panel online). Even if I can not connect to Adobe Creative Cloud so I can't get access to Photoshop.

  The thing is that it fails to check the subscription so that it should be ok.

  See screens below is in Polish, but he said that I should update my subscription (info payment maybe?). If he did recently, so I should wait 15 minutes and try again. It is all done, nothing works.

  See you soon!

  

  Contact support directly for help to solve your problem of subscription.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Creative Cloud renew subscription popup blocking my CS6

  On my Mac, I have removed CC apps and Manager, as well as a cleaning App. No luck. Customer support would not help over the phone. I have a brand new CS6 lic just installed and it will not start because of the window «CC renew subscription» My CC has expired and I don't want it.

  It was suggested on the FAQ to reinstall applications and disconnect from them. However, they have expired so it is not an option. Help me get this renew manipulated window problem. I guess it for years now that CC has launched a problem for users. Although, I haven't seen any solution anywhere... Thanks for your time.

  Thank you! After about 10 hours of play with the different suggestions and ideas to turn off the "Cloud", I finally got CS6 to open without removing the cloud. In the CC Manager dropdown in the toolbar, I clicked on the icon settings at the top right of the drop-down list box (form gear) and simply SIGN of CC. In addition, I chose a few preferences like: do not open CC on the launch. But the others I didn't remove the cloud for CS6 open, and I do not have the window that says I have to renew my subscription to the CC to verify my purchase of Adobe license. Thank you all. I want to first thank all the little people... without you I wouldn't be here.

• I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I immediately need to HAVE

  I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I need immediately GOT to work

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• Expiration of my subscription of the CC, I bought a new but not be able to use again. He's trying to use the free trial version at the same time, but after installation of app still redirects me just say renew subscription and won't let me open. Help, ple

  Expiration of my subscription of the CC, I bought a new but not be able to use again. He's trying to use the free trial version at the same time, but after installation of app still redirects me just say 'Renew subscription' and won't let me open. Help, please

  Contact adobe support, https://helpx.adobe.com/contact.html

• Payment error - CC renewal subscription

  It's been over a week now, and twice the customer service was not able to help me with this problem.

  My first monthly payment of my renewal subscription didn't cross. He repeats the mistake of payment. Last month was very good and there is more then a pretty on my credit card to pay this month. So what's happening?

  It is a prepaid credit card and it has worked for the past few months.

  Hi Cobaltfox,

  Please clear your browser cache or try another browser, like Chrome, and then connect to your creative Cloud account update information. (http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative - cloud.html)

  In case you still have questions, it is best to contact Adobe support http://www.adobe.com/company/contact.html,

  Please ask to connect to the authorized team dealing with updated credit card because we have a dedicated support for billing questions.

  Kind regards

  Baudier

• Renew subscription errors (Possible Solution)

  After you have installed the Adobe CC collection I received fast loop 'renew subscription '. I tried to get the fixed number twice through support to the customer without result. A member of the customer support staff told me that the reason behind the error was that Adobe Application Manager was not able to verify my serial number, thus creating a block with Adobe Cloud Manager and Adobe CC applications.

  I found a solution that I think might work. I downloaded the latest version of Adobe Application Manager (http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4773 & starts = 4437) and installed Adobe Support Advisor (http://www.adobe.com/support/loganalyzer/) I installed and ran the two programs. So far, I'm able to renew my software license and use the applications as usual cloud creatives. I hope this helps.

  Hi Saskamodie,

  Usually, this behavior occurs if your subscription expires or is having some sort of problem with billing as your credit card has expired.  I think the Adobe Application Manager installation was what fixed it if I had to guess. Anyway, happy that you were able to do things again.

  -Dave

• After buying the renewable subscription automatically, the latest issue did not become available

  Hi, I have a problem with my app: after buying the renewable subscription automatically, the latest issue did not become available for download/playback.

  Here are the steps I did:

  1. I chose one of the options to subscribe

  2. crossed in App purchase

  3. After crossing the In App Purchase, app updates the library

  4 after the library, the last number is not available for download. He still has the buy"" button.

  Certificates of ios seems ok (repeated several times), same steps of 3 other apps I already have.

  Buying In - app product ID are the same in the iTunes Connect and in the application through Viewer (latest version with tools v19) Builder

  In the dashboard Adobe the shared secret are set correctly, disabled paywall

  Someone had the same problem and can help me? I don't really know what I can do

  Thanks in advance

  Yes, I also confirm problems with v19. I upgraded to v20, because only in this document http://helpx.adobe.com/digital-publishing-suite/kb/subscription-purchase-doesn ' t-change-crazy io.html

  Adobe writing the solution should use the v20 and now say you otherwise?

  I opened this band of rolling over 2 weeks ago and I'm still waiting for a fix, which pay us more than two weeks of lost time? This problem is to have a very detrimental effect on my work.

• 'Renew subscription' skinny appears when launching CS6 master app collection.

  I recently tried to open my photoshop CS6 application and received a window that says I have to renew my subscription to the CC. Im not opening a CC app is before CS6.

  Here is the message I get.

  

  Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).

• 'Renew subscription' - start of Photoshop

  I use plan creative cloud for photographers and last week I got an error that I need to renew my subscription. But the last payment was a success and currently enough money for the new payment (should be in mid-June).
  When I tried to open/Edit payment details to my plan each time the same error - PMT_000008.

  I tried to add the same card again and now I have two plans in my account with different payment dates.

  But I still have no chance to open Photoshop - the same 'renew your membership '.

  Of course, I tried 'Renew your membership' message when you start an Adobe Creative Cloud application but it did not help me.

  Could you please help me to renew my subscription and remove the additional plan of my account? I don't want to pay twice for non-working software.

  I tried for a whole day to contact support in Russia, but she failed.

  Thank you.

  If the document does not help you, then please check with our engineers Support Adobe cat

  Concerning

  Stéphane

• Renewed subscription still says expired

  I renewed the subscription for my subscription and after telling me that his new and effective immediately, he always says its expired. I changed the payment plan that they told me to do and click Save. However, when I go into a creative cloud click on first Pro CC he tells my I need to renew my subscription and when I go on my adobe account, it still says its expired. Help, please!

  Hello

  Try the solution #3

  Stop Creative Cloud 2015 to return to the mode of trial

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  Let us know if this helps!

• Renew subscription endless loop... help please!

  Hello

  Please, urgent assistance is required. I was brought to my knees and cannot do the job with a serious deadline fast approaching.

  I can't use ANY CC apps on one of the 2 10 Windows PC that I use!

  I get just an endless loop of 'Renew your membership', "Sign in required" and "Thank you" messages even if my subscription is valid until November 22.

  I tried...

  -Signature of designer Cloud Desktop app

  -By disabling the two PCs

  -Restart

  -Remove the OOBE folder

  -Delete the folder AAMUpdater

  -Uninstall creative cloud desktop application

  -Completely uninstall CC, using the creative cloud cleaning tool and reinstall applications and CC

  -AAM update

  Nothing worked... Please help?

  The only suggestion that I have seen that I have not tried is the following of 'Renew your membership' error window bug!

  10 re: bug in window error 'Renew your membership'!

  Lynch.Scott 16 December 2015 15:25 (in reply to mikiturgeman)

  I finally got a solution from Adobe! It is a update my post of Sept, 22nd 2015 is above.

  After 6-7 technical support calls and 4-5 hours of my time, finally the question was found to be on the Adobe authentication server. So after three months of my membership doesn't work do not, the solution that worked was to cancel my old subscription, I had this phone with the software Adobe Department of accounts and then just restore a new subscription.

  -----

  Has anyone got another solution or found the above to work?

  Thanks in advance for your help.

  Hi PotomacMR,

  Please Contact Customer Care for assistance and information.

• Uncheck auto renew subscription

  When the option of not is NOT auto renew my subscription to creative cloud? Price is going up in may, Lightroom is too slow and I can't continue to pay for it.

  I found a link to cancel the subscription, which I suppose it will cancel immediately. Want to keep it until it expires, then just don't renew auto.

  Hi NumbatStudio,

  as far as I know (I may be wrong, however), there is no way to disable the automatic renewal.
  Your only option would be to cancel your subscription.

  How to cancel a subscription cloud creative

  Kind regards
  Maurice

• Renewal subscription but can't download

  Hello

  I have just renewed my subscription, and whenever I try to license and download it redirects me to the page plans as if I don't have a plan.

  My credit card has been charged for half a month by the look of it and there is a corresponding invoice in my account information.

  I tried logging in and out and using another browser but no luck.

  Hello

  I will be manually add the corresponding to half a month on your account allocation & check this with our it team.

  As your initial billing date was the 16th of each month, when you restarted your subscription a partial sum has been invoiced covering Feb. 1 - 15 Feb.  Your plan will be renewed at the monthly regular / 16 Feb price allocation.

  Thank you

  Bev