Renewed subscription still says expired
I renewed the subscription for my subscription and after telling me that his new and effective immediately, he always says its expired. I changed the payment plan that they told me to do and click Save. However, when I go into a creative cloud click on first Pro CC he tells my I need to renew my subscription and when I go on my adobe account, it still says its expired. Help, please!
Hello
Try the solution #3
Stop Creative Cloud 2015 to return to the mode of trial
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-If you have more than one email, but of course you use linked to your subscription
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
Let us know if this helps!
Tags: Adobe
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If you have more than one email, you will be sure that you use the right Adobe ID?
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Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
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Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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