Repair of Envy 14

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• HP Envy 15-k220nr: updated HP Envy 15-k220nr SSD m2

  Good people of HP support forum,

  I have a portable Envy that came with 1 TB of HARD drive and is now a bit slow for me. I'm looking for in the options of upgrade "regular" SSD for about $150, but that requires me to make a compromise on the storage capacity. I thought to add a SSD M.2 and keep my HARD drive installed, but I don't know if there is slot for m2. Can someone help me?

  Support for my laptop page lists "generic" repair for Envy 17, Envy 15, and even if it adheres to most of the things on my model, "m2 support is optional. Speccy lists available PCI slot but I don't know if that's all.

  Or I have to disassemble the jury to be sure? (not an easy task if you ask me and I already changed the WiFi module myself).

  Thank you guys

  

  I disassembled the laptop completely to add more RAM and have checked there No. M.2 slot. The space is for him next to the RAM slots, there is impression on the jury, but no connector is welded.

  I have to be happy with a hard drive.

• HP envy 15 t-j100: Duel boot with windows 8 & 10 repair loop caused

  I dual booted windows 10 and 8.1 successfully for a time, up to one hour or later I turned on the computer laptop back and now it says computer prepairing for repair. Then he said with a frown to top left "could not repair will be automatically restartly.»

  He then goes into the same loop for ever and ever, until I forse a stop by holding the power button down.

  I tested my hard drive and memory, and they are good. Called Hp tech and they send me the installation media. However I have not install windows 10 until they fix the FAULT_IN_NONPAGED_AREA error which it says on the BSOD!

  Well, I got my laptop Hp Envy back yesterday from Hp repair services after the fiasco of windows failed 10 they have wound up replacing the Seems Terabite HD 1 they could not repair windows 10 repair loop either! Everything is back to windows 8.1 once more. Didn't really care for windows 8.1 this is why I had to try windows 10!

• Envy 15 360 t: double support for repairs controls bouncing

  my computer has sent to tepair the case. The case damage was ln the lower part of the 360 envy laptop (it was a month)

  the computer came with the screen out and have bright markings - this was the upgrade of dollar $ too btw 356 improved screen.

  I called 10 minites after as I opened the box when I realized the problem.  I have spenf a nour and the other half being transferred around, during which, I noticed the buttons stick inside of the case, a computer for months.  very angry and red, I said a bad word and said to be silent and transferred again.

  Finally the 9th person I talked to said it includes and went on the subjects with me, has accepted the machine must go back and fix it the right way without charge,

  whereas the first repair was $ 270, it seems logical to me.

  I woke up and realized that they took me $ 252 for this second repair.

  now they have a laptop I paid $ 1200 for and an additional $ 270$ + 252 to make repairs in the first month of possession of the machine.

  This machine more than my car cost me at this rate.   I can't afford to be a customer of hp.

  @tvernace

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• HP Envy 17-j141na: recovering a system after 'repair '.

  I recently had a hardware failure on my laptop and my backup data and sent it for repair

  The only repair option that was given to me is to erase completely and factory to restore the operating system. In fact, what did the repair people has been remove my drive and replace it with a new vacuum waiting to be set up with Windows 8.

  Of course, I want to go back to the situation where I have a viable version of my laptop and apparently the only option I have to do is to re - install all software! (I think that 'like', which could take days, I'll have to contact all by software publishers to bring them to re-license a lot of £1000 of software I have on there it will break and I'll have to do it again!)

  So I turned off the screen install Windows 8 and completely (and I mean completely) the laptop brick. When it turns on it flashes the caps lock and will not work even BIOS recovery, ignores F10, F2 etc.

  I contact support, and they are absolutely insistent, that I'm going to need all reinstall. So I was wondering if anyone knows what is happening.

  The system is built around UEFI?

  The system has been improved in the UEFI?

  I'll be able to go in the installation process of Windows 8, upgrading to 10 and then switch to my old drive?

  I will be able to configure the system as Windows 8 and then put in place so that I can dual boot from my old drive?

  If I put all this from scratch what steps should I take to avoid this recurring situation.

  I am also concerned by what happened to my old drive that came with the laptop. HP support assure me that they treat all the personal in compliance data consider but not have given me any indication whether if the drive that was removed has been removed safely (wipes x 35 times) and reformatted or destroyed. So if it's wrong, yet once I need to find how to partition the data on the laptop, so I can send it without composed of my personal data.

  So, am a feeling that I have a laptop that I can not put the data of a personal nature, I can't use it for this purpose, I bought it to left (i.e. to install my software companies and lead by the activities of work at home) and now is just a really expensive browser?

  Appreciated by any reflection on a way forward.

  Hello @elcockh,

  Welcome to the HP Forums!

  I read your message and understand that your HP Envy 17-j141na does not work correctly. I have studied the issue and have developed a possible resolution. First of all, please perform a reset. Once this is done, please follow the steps described in this document:

  Computers laptops HP - computer won't start (Windows 8)

  The system is built around UEFI?

  The system has been improved in the UEFI?

  The system has UEFI functionality in the BIOS, allowing it to have secure boot and other features.

  I'll be able to go in the installation process of Windows 8, upgrading to 10 and then switch to my old drive?

  I will be able to configure the system as Windows 8 and then put in place so that I can dual boot from my old drive?

  If I put all this from scratch what steps should I take to avoid this recurring situation.

  If you succeed in installing windows 8, and then upgrade to windows 10; then want to install your old drive and it is still in working condition, you can trade. I suggest you perform a clean Windows 10 installation. If you are able to install the old drive in accordance with the specifications of the maintenance and service guide and know how to set up a dual boot and the old drive is in working order, then you can dualboot. The best things to do to avoid that the faulty laptop is to reduce heat and make sure it is updated and perform regular maintenance.

  Tips to use, carry and protect your laptop from HP

  HP Notebook PC - cleanup your PC laptop

  HP computers - tune (Windows 8) slow system performance

  HP computers - create a recovery Image on disc or save a recovery Image on a USB Flash drive

  If the document does not have you helped to solve the problem, try to restore the BIOS.

  Thanks, I look forward to your response with the result.

  If this post helped you, feel free to click on the thumbs up!

• Envy DV7 HP: HP DV7 Envy your PC need to be repaired a required device is not connected

  I have 10 Windows on my HP DV7 envy.  When I turn it on I get the error "Your PC need to be repaired a necessary device is not connected."

  None of the keys work, which means I can't select startup options or select System Restore.  It just brings back me to the blue screen with the error message. So I can not try all options, I found on the internet that are made not boot master book or disable secure boot record.

  I ran the tests of memory and fast disk, as someone else suggested that memory may be bad.

  (HP please don't answer back Windows 10 is not supported.)  Microsoft has given to all customers of Windows 8. Besides it is not at all compared to the question, since the system cannot not even load the operating system.)

  I fixed that basically like this:

  1. safe mode in the bios
  2. change the boot order to put USB in the front
  3. Install Ubuntu from USB, so erase Windows

  I got stuck because I had copied the Ubuntu ISO was not a complete file.

  No doubt I could able recover if I asked HP ship me a replacement disc for Windows 8.1

  Also, I learned that you press f8, f9, f10 or f11 when you turn on the computer.  You must wait until the screen goes to sleep again and repower the computer to switch to another option.  Now key people will work until you do this.

• HP ENVY TS m6 Sleekbook: HP ENVY TS m6 Sleekbook will prepare the auto repair when booting with Seagate Backup Plus 2 to

  I had problems for some time with my HP ENVY when you restart.   I have a backup Seagate more Desktop 2 TB connected via a USB hub.    When it is connected and restarting the computer, it goes to the screen to "prepare the AutoFix.   So I have to unplug and restart and that's fine.     I don't know why it continues to be.   I checked my BIOS and it should boot from the hard drive first.     Any ideas?

  @mikejenkins1,

  Hello and thanks for the display on the HP support forums.  Using a USB hub, you get a signal from one of the disks is trying to make a repair due to a possible disconnection during a writing session.  You will need to do is a test on the external drives to see if one of them has problems.  Try to make a direct connect with each drive connected by tonight and see if they are the problem on their own.

  If one of them is causing the problem, try and use the test drive of windows.  Here is a link to help you with that.

  Check a drive for errors

  Please let me know how things are going.

  Thanks again for posting and have a great day.

• HP Envy 700 060: HP Envy 700 060 hang at startup "prepairing auto repair.

  I would be grateful for any help?

  Took me to upgrade to a HP Envy 700 060, this work very well when I book in windows, however, I'm using Linux Mint 17.2.  When I put the hard drive in the PC, it hang at startup ' repair automatic Prepairing.  I can book for the CD of Linux mint and see the files on the Linux disk.  What I want to do is boot in window 8.1 with installed theLlinux drive, then make a copy of the files on the hard disk, Linux, before reinstalling the Linux mint.

  That's why does anyone know how to disable HP auto repair facility so it starts in Windows?

  Note in the Bios, it seems not possible to book specifically from a hard disk, the option appears to be limited to my latest Bios PC options

  Grateful for any help or suggestion

  Oobals

  He sees the Linux bootloader and tries to fix it. You need to install your OS' are in conjunction with each other. Perhaps you could try booting from a floppy disk to repair GRUB and see if you can not solve the bootloader to enable either Windows or Linux at startup but that is the only way I know Windows and Linux running side by side... have GRUB (the Linux boot loader) on the main hard drive and it comes up with an option to start. If you want to run the OS' are independent, disconnect the drive that has only the other OS on it.

• HP envy 14-2090eo: repair manuals for my two laptops

  Hi HP experts...

  I have two laptops "hp envy 14-2090eo and a hp pavilion dv6-2070eo", and I'd appreciate it really I you can link to disassembly/repair for both manuals, in the near future im will replace or clean the fan in at least one of them...

  Hope to hear from you soon - best regards hpenvy1

  Envy 14

  DV6-2000 Manual

  As the drive-through at McDonalds... Please click on "accept as Solution" if others can find it.

• HP Envy 15 cannot start wrong driver and repair attachment system is not the issue.

  HP Envy 15 1050nr laptop Windows 7 Home Premium 64-bit

  Hi, I had no problem until I installed the wrong driver. Immediately, that it will not restart. I get a screen asking if I want to run the Startup Repair tool, I agree and it brings up a window box / showing a bar movement with a caption saying "tempting to repairs. This is the day. Is there a way to get into Safe Mode? F8 does nothing.

  Wel I finally got it fixed. I tried restoring the system and without success so I used F8 as you said and it showed the repair screen so I went in Mode safe, then in Device Manager a roll back driver. Then in Recovery Mode. Unfortunately I lost my data stored on it but its back facing up and running and without having to pay to have it fixed. Thanks Mumbodog for your time and your energy to help me with suggestions. I STILL LOVE MY DESIRE AND WOULD BUY ANOTHER IN THE FUTURE IF NECESSARY.

• HP ENVY m6-1117tx Notebook PC: System repair disc

  I don't have a system repair disc and I can not creat, because it seems I've lost the media player.

  I need help please

  

  I'm sorry that you misunderstood me. Follow the steps please: -.

  Step 1: Download iso Windows 10 from here:- https://software-download.microsoft.com/pr/Win10_1607_EnglishInternational_x64.iso?t=fd790faf-0310-42fa-bf0a-dc805df3451f & e = 1476504729 & h = 08a437b43cf3af38579673435bb13ce0 (ASAP link valid only for the next 12 hours)

  Step 2: Rufus open (or img burn if the dvd is used)

  Step 3: drag your iso page

  Step 4:-click Start

  For your convinience, here are some links for reference:-https://www.youtube.com/watch?v=QC_qKKFYAcc (Rufus)

  IMGBURN LINK:-https://www.youtube.com/watch?v=lizhzDX7-AI

  Click on Bravo or accept as solution if happy.

  Happy to help you @AmreenSanhotra

• HP Envy 20-d034: what it means when you check repair status indicates pending

  My PC is in the repair center.  What it means when you check repair status and it says pending.

  Hello Andrea,

  This means that the parts of the computer are not in stock, they try to get parts

• HP Envy 7 ": HP laptop"logonui.exe application error"+ auto repair restarts without end

  I really don't know exactly what is the name of my product, however, my problem is very specific:

  First I got an error message titled something in the sense of "logonui.exe application error" with a background black, I couldn't start my laptop up so I went to recovery and just all backed up successfully and went to reformat but it got stuck at 2% until he finally said the Recovery Manager has stopped working , I tried just about everything until finally my laptop just say 'auto repair start' goes to a blue screen, restarts and repeats again and again. I can't really do anything, it seems pretty well doomed. It seems like a virus, but really, I don't know what I can do, if the only solution is to send in for repair, can I try now?

  Kind regards

  Josh

  I get the "HP Recovery Manager failed. Error code = 0xEFFFFF08"pop up whenever I try to get back and I'm not using any USB devices.

  I ran a scan of the hard disk on UEFI and my results have been:

  Smart Check: spent

  DST short: failure

  Failure ID: QCQ7PH-7RK701-XD7WMF-60VL03

  Product ID: N1L03EA #ABV

  Hey!

  "The 'LogonUI' in Windows application manages your startup and shutdown graphical user interface (GUI) that displays the Windows on your screen logo and the status of your judgment." It also displays the login screen that you see when you start the PC. Corruption in this application could lead to problems start and stop, such as gel. »

  I found this paragraph from a titled link: LogonUI.Exe Application error after update 8.1 of Windows that can help you! There are a few in there troubleshooting steps that may help.

  Here is a Microsoft document for you to read as well. This is called: error: LogonUI.exe application error.

  I understand what you are saying about this marking as resolved. Tell you what, read the links I provided on the error in the application (which, from what I've read, in my opinion, does not sound like a virus), replace the hard drive and then if the issues are resolved for you, come back and mark this question as an acceptable Solution for others.

  I wish you the best!

• ENVY of HP dv7 7230us repair - HELP!

  Hello

  I am trying to replace my screen and processor, motherboard and having all kinds of problems. First my camera fell. During the re-booting I noticed the screen turned white, but the cooling fan has been executed and the charging light was still on. I also noticed that the cover lock blinking continuously and the wifi was on but orange. Since she was an ssd that I couldn't tell if the drive worked except the small led on the side front right was on. I then shut the machine down, not connected the power adapter, took out battery and not connected to the RTC battery. Then, I pressed the power button down for 30 seconds to erase all stored tension. I then reconnected the battery RTC, the AC adapter and the battery. After re-booting, the screen turn black. The caps lock blinking continuously and the wifi was on but orange. Essentially the description above. I bought a new view compatible, used ENVY dv7 7000 series motherboard and a processor AMD A10. The original processor was an A8. I then reinstalled everything and even put the hard drive installed in the factory, Toshiba 750 g, I got the same results as before. This time, I could actually hear spinning drive. If everything worked. I even tested the ram original in another machine and found it was good. I also plugged in a monitor and nothing. I am at a loss. I'm trying to send the Commission in Exchange for another. Anyone know what is happening here? I missed something? Would appreciate any input. Thank you

  Al Hebert

  In addition, the original processor, AMD A8-4500 Series, has 2 functions? CPU and GPU or is it just a GPU or CPU. I do not understand how it differs from the older processors.   Thanks again

  The relocation of the CROWD?  I'm sorry what is a MOB. Yes, I remove the RTC battery. I tried to start it with and without the RTC.

• HP Envy m6-k010dx: update Windows 10, recently received message OS not found, stuck in auto repair

  Recently updated to Windows 10 8.1 and everything was fine, but then I started affected by Frost (windows stopped responding and the mouse and keyboard and I couldn't get to the Manager of the tasks accordingly) sometimes the gel would solve itself, but more often than not a closed hard must be carried out. Fast forward to today, and my computer froze 5 + at a time or two hours, then I close it and let it sit for a few hours, because I had to leave in any case. When I turned it on back but can't find OS message not shown on the screen and the computer turns off. I turned it on the message before auto repair, who showed up for a minute or two and then goes to a black screen and stays there, no options provided (I've ever seen the screen which offers the possibility to fix computer or solve the problems I found among other positions) and this has been the case all day no matter how I try to start it. A further experimentation I managed to get Hardware Diagnostics UEFI test using F2 (checking the battery, check processor, check for the wireless module, check the system board and the SMART hard disk check were in seconds, as soon as he started on short Hard Drive DST check that I received the result of the FAILURE and the test fails also) the results displayed as follows:

  ID 90F439-6MP7RE-XD7WXG-60QJ03 failure

  Product IF: E0L01UA #ABA

  Hard drive 1

  Do I have to replace the hard drive? Of course if this isn't the case any other ideas would be appreciated particularly with regard to the possible explanations about what could have caused this since I have not had any problems with the computer before the upgrade and no damage had never place and best way to proceed.

  Update: before posting this I turned on the computer and received the HP normal logo displayed during startup, after waiting a few minutes however the dreaded blue screen appears and displays the message saying:

  your PC must be rebooted, it will restart for you in a few moments...

  Then below this additional information concerns the following text is displayed:

  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

  and then of course the computer shuts down. The computer was then turned and saw the preparation of auto repair as before (I had never received this precondition of message blue screen). So even once any idea would be appreciated, I think I've covered most of the details, but if anything else would be helpful let me know.

  @SabrinaRM: sorry to say this, but the drive test result means that your drive is defective or has already failed - and needs to be replaced. This means that no recovery, automatic or not, will work as the recovery information are damaged on the drive.

  Once you have a new drive, you must restore your PC - but that is a problem.

  Normally, I advise to use HP recovery media to restore your PC to its original state, but, unfortunately, there is only no recovery media HP not related to HP for your PC Product Page.  You can try to contact the HP customer directly, using the links below, to see if you can order them if:

  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

  If HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/Default.aspx and http://www.restoredisks.com/

  Good luck