Repair status of HP site?
So I sent in mu to repair laptop, and FEDEX said he received yesterday morning. I checked with my service # on the site of repair status of HP and he doesn't have any info.
Nobody knows, how long after receiving the laptop, they display what is going with the repair?
I just want to know how it's going!
Thank you
Give it another day or two. Laptops come in a large reception area and it takes a long time for them to move to someone who connects to them in the tracking system for you to see. And then a few days before everything that really happens.
Tags: Notebooks
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I am very confused about what is happening with my laptop repair:
History of tracking
Date time Description
18 September 2013 19:40 Your PC has not yet reached the depot service center. You can track the location of your computer by visiting http://www.fedex.com 19 sep 2013 14:43 An empty box has been shipped and you should receive it in 2 days 24 sep 2013 17:48 Your PC has been received by the service of filing Center 25 sep 2013 21:10 Your PC has been received by the service of filing Center and it is currently under repair 26 sep 2013 12:09 AM Your PC is currently on hold due to a shortage of service parts. Please check back regularly for further updates 27 sep 2013 10:47 Your PC has been received by the service of filing Center and it is currently under repair 27 sep 2013 11:26 Your PC has been repaired and is being checked for the quality of the repair. It will be delivered soon 28 sep 2013 07:59 Your PC has been received by the service of filing Center and it is currently under repair 28 sep 2013 15:10 Your PC has been repaired and is being checked for the quality of the repair. It will be delivered soon September 30, 2013 19:46 Your PC has been received by the service of filing Center and it is currently under repair September 30, 2013 20:12 Your PC has been repaired and is being checked for the quality of the repair. It will be delivered soon
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Thanks in advance for your messages.
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May I know the number of recent cases for repair, so I can check what is happening.
Also, I saw your post on this topic and the "display driver stopped responding and has found" are probably similar to this thread.and this thread.
Given that the motherboard has already been replaced and it is a repeat repair, another Tech Team (quality) must examine the unit to check if the problem is solved since the first instance of product repair the same question.
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http://666kb.com/i/c00oj4r2gmo4jmcan.jpg
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thejacksonian wrote:
My FedEx Ground delivery tracker has confirmed that 'BMORJAL' has signed for the package that contains my laptop, shipped to a HP Service centre. However, HP didn't has not contacted me in this regard, neither the tracker shows that my laptop has even delivered to the service center. Everyone knows about this problem? What should I do about it?
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Hallo,
ICH habe vor einer Woche mein eingeschickt iPhone 6.
Auf der repair-status-Seite hat sich leider bis heute nichts getan.
Beim last evil hat are leidiglich 3 Tage order.
Was ist da go los? Habt ihr auch such experiences gemacht?
MFG,
Jendrik
Could an der Jahreszeit liegen, viele productions unterwegs, da kann der Schön evil 2-3 Tage go transport. Dazu kommt dann noch die Reparaturzeit must, as well as die Zeit für die Rucksendung, und wenn dann noch ein Wochenende dazwischen ist...
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