Laptop HP 15 t: problem of repair status

Similar Questions

• Repair status of HP site?

  So I sent in mu to repair laptop, and FEDEX said he received yesterday morning. I checked with my service # on the site of repair status of HP and he doesn't have any info.

  Nobody knows, how long after receiving the laptop, they display what is going with the repair?

  I just want to know how it's going!

  Thank you

  Give it another day or two. Laptops come in a large reception area and it takes a long time for them to move to someone who connects to them in the tracking system for you to see. And then a few days before everything that really happens.

  Message edited by Hüffer 06/25/2009 15:01

• HP Envy 20-d034: what it means when you check repair status indicates pending

  My PC is in the repair center.  What it means when you check repair status and it says pending.

  Hello Andrea,

  This means that the parts of the computer are not in stock, they try to get parts

• My HP laptop has had a problem with the uncontrollable from scrolling upward and to the left.

  Hoping someone can help me with this - for a month or if my computer hp laptop has had a problem with uncontrollable scroll upward and to the left. It is now getting worse and happens in all programs, including Word, Adobe, browsers, etc.. Even to type this message is difficult because the cursor periodically jumps to the top left corner of the text box. I tried to attach a new external mouse, but this is not enough. The problem occurs even when not to use the touchpad. I scanned my computer with several anti-virusprograms but no luck. It becomes difficult to use the computer for something else. Even now the down arrows / right does not help. PLEASE ADVISE!

   

   

  Original title: scrolling problem

  Hi Suresh,

  This is a late response to your question, but I thought that I could add more information here.

  From your description, it seems that your PageUp and the keys to the House (or arrows) of the keyboard are either stuck, or failing. These keys usually help access us in applications you mentioned. And since you mentioned that this happens even when the touchpad is not in use, it is likely that this could be the cause here.

  I suggest get you the checked keyboard when using a hardware technician, preferably from your computer manufacturer. That should help you understand better.

  Let us know if you need help with Windows, we are happy to be of assistance.

• I bought a desktop computer and wanted to know if I am able to have creative clouds on this plan as well as my laptop with the same problem, I'm currently?

  I bought a desktop computer and wanted to know if I am able to have creative clouds on this plan as well as my laptop with the same problem, I'm currently?

  Your subscription license allows you to have two facilities activated, so if both machines meets the system requirements so you should be able to install and connect the two.

• Windows Vista update will not install and causes cell phone restart. Laptop will not reboot and Startup Repair cannot fix the problem.

  Windows Update tried to install 4 days now. Every time he tries it tells me it failed and trying to install in manually. He said then the laptop restarts, but it does not start. Startup Repair tells me that it cannot solve the problems.
  I don't know how to go beyond this problem, can someone help me? I have no disk Vista as it came pre-installed on my laptop. Help, please!

  If your Vista is preinstalled, ANY support for your laptop is the manufacturer of the computer, not Microsoft.

  Try this:

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not she, transfer your question in the appropriate Forum:

  Windows Update Forum:

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Computer laptop cracked screen sent for warranty repairs!

  I recently had my laptop that is only two months old (Qomisio X 10 500 t) sent back to Toshiba for repair of the fingerprint reader. When the left laptop was in perfect condition and not a top scratch. having paid £1,500 for it I was very careful to keep safe. Toshiba sent mail UPS to perceive and delieverd to Toshiba, it was the next day. When I contacted Toshiba to confirm that it had arrived safely, they said that it had happened, and the repair team had begun to look at this day. 4 to 5 days later, I checked the status of service online, and he said required information. So I rang the customer service and they said that there was nothing on the notes and all well aseemed. 2 days after (today) I get a phone call saying that they found no problem with the hardware with the fingerprint reader, but they found a problem with the screen. After hold that they say that they have noticed a crack in the screen and have a prize of £500 for me to get it fixed. OMG! I told them that there are no cracks/scratches or anhthing when he left via UPS (their courior). I was asked if I had checked that UPS box and pacakaged it safely in front of me. They then say that they will contact me in 48 hours but the team repair always photograph the machines when they come in and say now it was cracked since the beginning. They sent me an email of the photo and there is massive cracks curved towards the bottom of the right side of the screen! Even then, they had the nerve to ask if I'd like to send them the quote so I said no cos I wouldn't pay for the repair of it.

  So what's with that position? Are they not corrected the original sin is the courior sent by Toshiba or Toshiba repairs broke the screen. I have no evidence that it wasn't like that before. I don't understand why Toshiba didn't ring the day they received, if there was a crack whethey opened the package? They would surely do this before even touching anything else. I think that the repair team broke and said it was like this before

  What should I do? I can't afford to pay for the repairs and even if I could I don't see why I should!

  Any input would be great.

  Thank you

  Yes, mate. It's really sh... situation of Ty. The user with the same situation that has sent his laptop to fix there and the service center said that the screen has been damaged:

  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=54907&TSTART=0

  Unfortunately, no one can really help you in this forum. This is a user to user forum and everyone shares his experience to help others.

• HP Envy 7 ": HP laptop"logonui.exe application error"+ auto repair restarts without end

  I really don't know exactly what is the name of my product, however, my problem is very specific:

  First I got an error message titled something in the sense of "logonui.exe application error" with a background black, I couldn't start my laptop up so I went to recovery and just all backed up successfully and went to reformat but it got stuck at 2% until he finally said the Recovery Manager has stopped working , I tried just about everything until finally my laptop just say 'auto repair start' goes to a blue screen, restarts and repeats again and again. I can't really do anything, it seems pretty well doomed. It seems like a virus, but really, I don't know what I can do, if the only solution is to send in for repair, can I try now?

  Kind regards

  Josh

  I get the "HP Recovery Manager failed. Error code = 0xEFFFFF08"pop up whenever I try to get back and I'm not using any USB devices.

  I ran a scan of the hard disk on UEFI and my results have been:

  Smart Check: spent

  DST short: failure

  Failure ID: QCQ7PH-7RK701-XD7WMF-60VL03

  Product ID: N1L03EA #ABV

  Hey!

  "The 'LogonUI' in Windows application manages your startup and shutdown graphical user interface (GUI) that displays the Windows on your screen logo and the status of your judgment." It also displays the login screen that you see when you start the PC. Corruption in this application could lead to problems start and stop, such as gel. »

  I found this paragraph from a titled link: LogonUI.Exe Application error after update 8.1 of Windows that can help you! There are a few in there troubleshooting steps that may help.

  Here is a Microsoft document for you to read as well. This is called: error: LogonUI.exe application error.

  I understand what you are saying about this marking as resolved. Tell you what, read the links I provided on the error in the application (which, from what I've read, in my opinion, does not sound like a virus), replace the hard drive and then if the issues are resolved for you, come back and mark this question as an acceptable Solution for others.

  I wish you the best!

• 630 B800 laptop intel celeron hanging problem

  Hello.. hope you are great .i'm new to this community its my first post... Nearly 20 days ago, I bought a new hp laptop 630 in a store whose configuration is 1.5 dual core processor, 2 GB ram.500 GB HARD drive... with mobile blutoth and... computer wify was large and its stylish look, I love it... eveythng is finee work but 2 days back it occure a problem to hang permanently... .whch get alitle bit upset... family Windows 7 premium is installed... so if you know something about his solution pls send me an email on the address of ths. [Personal information deleted]...  Thanks in advance...

  Hello!

  Thanks for posting in the forums of HP Support.

  I'm sorry for the question your experience - I'll try to help you.

  This machine is very good choice - my parents use them.

  Your computer comes with Windows preinstalled OEM or you have installed Windows on your own?

  Please, follow the instructions here to test your HARD drive for errors.

  Follow the instructions here to test your computer for memory errors using your BIOS options.

  Please, also run the Windows memory diagnostic tool according to the instructions here.

  Test your hard drive using Windows check disk - information here.

  In addition, please, let me know if you have installed an up-to-date antivirus software?

  Start Windows safe mode with network mode - info here. Is a special way of working, where Windows will load only the very simple things (omits the not important) and can start in the environment in Safe mode diagnosis.

  From there, please, check your computer for the presence of virus or other malware. Use Microsoft Safety Scanner - free download utility from here.  You can also use SurfRight HitmanPro - download here.

  Please, let me know the results of the checks.
  Account for the new status of your computer. Include as much detail as possible.

  Please, click on the star of white LAURELS (left). This way you'll testify for advice or help you have received.  If your problem has been resolved - click on the appropriate button and accept the solution. ***

• Y560 - Depot repair status

  I am very confused about what is happening with my laptop repair:

  History of tracking

  Date time Description

  18 September 2013	19:40	Your PC has not yet reached the depot service center. You can track the location of your computer by visiting http://www.fedex.com
  19 sep 2013	14:43	An empty box has been shipped and you should receive it in 2 days
  24 sep 2013	17:48	Your PC has been received by the service of filing Center
  25 sep 2013	21:10	Your PC has been received by the service of filing Center and it is currently under repair
  26 sep 2013	12:09 AM	Your PC is currently on hold due to a shortage of service parts. Please check back regularly for further updates
  27 sep 2013	10:47	Your PC has been received by the service of filing Center and it is currently under repair
  27 sep 2013	11:26	Your PC has been repaired and is being checked for the quality of the repair. It will be delivered soon
  28 sep 2013	07:59	Your PC has been received by the service of filing Center and it is currently under repair
  28 sep 2013	15:10	Your PC has been repaired and is being checked for the quality of the repair. It will be delivered soon
  September 30, 2013	19:46	Your PC has been received by the service of filing Center and it is currently under repair
  September 30, 2013	20:12	Your PC has been repaired and is being checked for the quality of the repair. It will be delivered soon

  Anyone care to explain? Is this, by all means, supposed to be normal? Moreover, I have already sent in this laptop for repairs for the same problem about a month ago, but the tech team doesn't seem to solve the problem, so I had to send it new (I've posted my problem in the past). I was assured of customer relationships that I would get a new replacement if they were not able to resolve the problem once again, but I'm just confused on what is happening with my repair. They are not able to resolve the problem with the laptop? Is their possibility that I will get a new replacement? I'm started to get frustrated because I want technical team is just to delay the process.

  Thanks in advance for your messages.

  Hi psychoticgarlic,

  May I know the number of recent cases for repair, so I can check what is happening.

  Also, I saw your post on this topic and the "display driver stopped responding and has found" are probably similar to this thread.and this thread.

  Given that the motherboard has already been replaced and it is a repeat repair, another Tech Team (quality) must examine the unit to check if the problem is solved since the first instance of product repair the same question.

  Concerning

• Laptop Vista 32 bit problems.

  Okay, so I play the game, Shaiya. Of sould and usually, when I started playing it, it worked perfectly. Then finally, he began to spoil. Like when I went to go and click on the play button it would go, then stops and began flashing with black and yellow colors. It's not too much just the game. Like when I watch movies online, it goes and doesn't flicker too. I tried to use the CD of recovery came with my laptop but it does not work as well. I've had this laptop for my birthday, June 19. Or like maybe 2 days before her. And I think that it was bought as a week before. I do not know. My friend that I used to talk to bought for me. And now I can't contact them therefor I'm clueless on what is my warranty and etc.

  ErikaM.
  You must contact the manufacturer of the laptop for the status of your warranty.
  Regarding video issues you describe, you need to update the video driver for your system.  In general, you can get the latest driver on your laptop manufacturer's website.  The best thing is to find the manufacturer (ATI, nVidia, Intel) video card and get the driver directly from their Web site.  If you have your system up to date and all drivers are updated and you see this issue with more that one game, then you will have a hardware problem. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot find the repair status. called 4 x 30 minutes notebook received 4 days ago pending. no update

  I sent my laptop brand new in Texas for a repair. Confirmation email said that received. I called 4 x and waiting up to 30 minutes before giving up. Online status says that received 4 days ago. I just want to know if and when it will ever be repaired and sent back to me

  Repair and return information:

  6. how long will it take to fix my computer?

  We strive to have your product repaired and returned within 7 to 10 business days from the time we receive it. Factors such as the availability of parts, repair time and shipping issues can affect repairs.

  http://us.Acer.com/AC/en/us/content/support-repairs#Q6

• SFC scanning problems - "system repair pending".

  I'm trying to run a sfc scan and I get the answer "there is a system repair pending which requires the restart ends."  Back to zero does not solve the problem.  How can I fix?  I hope the race said scan will help me solve another problem that has been plaguing me for the last six months - my laptop cannot detect new updates automatically.

  Also run the system update readiness tool

  For 32-bit Windows

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=504

  For 64-bit Windows

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=1540

• Packard Bell Easynote laptop computer CD Rom problem in Vista

  I have a Packard Bell Easynote laptop computer and the CD rom does not recognize my DVD - RW drive, it recognizes and plays all other formats, any ideas how to solve this problem?

  Russ

  Hello

  Close all programs and then put in a DVD - RW blank = what happens?

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  CD/DVDs have a tolerance + - and may your reading/reading on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Laptop HP 15-go99er: problem with network and WiFi

  Hey guys,.

  Does anyone know to solve this problem? I recently installed a new windows on my laptop and since then I can see is more available connections. I went to Device Manager and these drivers seems to have problems

  "Network controller"

  PCI\VEN_168C & DEV_0036 & SUBSYS_217F103C & REV_01
  PCI\VEN_168C & DEV_0036 & SUBSYS_217F103C
  PCI\VEN_168C & DEV_0036 & CC_028000
  PCI\VEN_168C & DEV_0036 & CC_0280

  ""PCI Device"

  PCI\VEN_1022 & DEV_1537 & SUBSYS_15371022 & REV_00
  PCI\VEN_1022 & DEV_1537 & SUBSYS_15371022
  PCI\VEN_1022 & DEV_1537 & CC_108000
  PCI\VEN_1022 & DEV_1537 & CC_1080

  Can anyone help, because I can't seem to find the proper drivers.

  Hello:

  For the wireless card, this driver should work...

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127981-1 & CC = US & DLC = in & LC = on & os = 4158 & Product = 7174407 & sw_lang =

  For the E/D PCI controller, this driver should work, but you may need to install manually if auto installation does not work.

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=vc_136254_1

  If it does not automatically install, go to Device Manager and click the controller PCI E/D in need of drivers.

  Click the driver tab.  Click on set to update driver.  Select Browse my computer for driver software option and find the folder of the driver that was created when you ran the file.

  This file will be located in C:\SWSetup\sp66899.  Make sure that the include subfolders is selected and the driver should install.  Then restart.