Repair technician-Apple

Similar Questions

• Dead watch - repair service apple request for transmission in French - no address?

  Is weird - we have a watch dead and filled out the forms online to send it in - service demand went- but no email was sent and no form, no label shipping, no instruction or web page indicate us where to send to!?

  Our "repair" status is blocked in-step 1: application

  What is going on?  The user interface for the service is horrible.  No idea what's going on.  No idea where to send them.  A 1 week wait 'permission' just to take it into a store local and even take it for repair.  The bloat and bureaucracy is palpable - I've used Apple products for 32 years, but if I was a user of 1st period (like my husband), this experience would lead me away!

  Hello...

  Sorry you're going through this hassle.

  At this point, it would be preferable to communicate directly with Apple > Contact - official Apple Support

  Or on Twitter: @AppleSupport

  Remember to follow the instructions to retrieve your ready watch for the service here > Apple Watch response Service - Apple Support

• Cannot connect to the FaceTime for Mac after repair by Apple

  A new logic Board had recently introduced in the Macbook Pro. Had some problems during registration to iCloud on Mac after changing my password on the iPhone while it was in the shop. Sign the most questions about the apple software have been resolved after a reboot. Seems FaceTime and GamesCentre are still some questions however:

  FaceTime connection error message:

  "An error occurred during activation"

  Tried to reset the NVRAM, who was in another post does not. I am running the latest OS X El Capitan 10.11.05. My apple ID is correct and the password.

  Any help much appreciated.

  Please launch the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• Uninstall software update Apple says error in seller contact package package unstaller

  Try to get itunes working to make a backup of my faulty iphone before repair.

  First-itunes does not start says error. I'm trying to fix it, who said success but same error when you try to start it.

  Then uninstall completely worked. Then reinstall that seemed to be over except for a message "an older version of Apple software update already exists" then he went down and install itunes apparently had not been completed.

  Then I try to remove the update from the apple software and executed by an error in the installation program - it says there is an error in the installation and contact the supplier of the installation package. Same error if I run the uninstall command line program.

  Try to repair the Apple Software Update of programs & features Control Panel and then try to update iTunes again.

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  The more information box has direct links with the current and recent if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• Apple Watch scratched screen

  I got my Apple Watch since Christmas and I love it.  Recently, I noticed a scratch on the screen.  Not sure how it happened.  It does not interfere with something else and shows only when light hits a certain way, but it's boring.  I kept thinking this is a task, but when it doesn't come off, I saw that it was a scratch.  I have a first generation 38mm sports watch rose gold.  Is there a way to replace the screen?

  Hello Lorraine99 and welcome on Apple Support communities! As a Apple Watch owner myself, I know the importance of the watch is its owner. On that note, here's a link were you can discover how to repair your Apple Watch: Apple Watch response Service - Apple Support

• Why my iphone 6 s died (charge, turn on or not display the apple logo or no. battery icon after that scheduling the ios updated during the night)

  Can someone please tell me why my iphone 6s has just completely off after/while (im not sure that I was asleep) iOS update? everything was going well with the phone except for a crack in the screen, so I am really confused as to why he died so suddenly just completely? and if it needs to be replaced the warranty would cover this? Help, please

  Hello

  Follow the steps here, including the verification of the charge for debris socket:

  • If your iPhone, iPad or iPod touch won't charge - Apple Support
  • If your iPhone, iPad or iPod touch won't turn on - Apple Support

  If your problem persists, contact Apple support (mail service may be available) or make a Genius Bar reservation in order to have your iPhone verified and, if recommended by Apple, served.

  Your double post indicates that your iPhone is covered by the limited warranty of one year. No one here can tell you if your iPhone would be replaced under warranty (you don't talk to Apple here - it is a community based on the user).

  If your iPhone is eligible and requires a repair material, note that you need to pay for the cracked screen to be repaired by Apple - or possibly for out-of-warranty repairs, if the damage is more extensive.

  • Contact - Support official Apple
  • https://Twitter.com/applesupport
  • http://www.Apple.com/retail/Geniusbar/

• The dust under the screen - repair or exchange of the conditions

  Hello Forum,

  I hope you all good.

  So, I'm new here and enough new to Apple and after about 6-8 months of use of the iPhone 6 s more, I noticed that the dust is entered in the upper left corner of the screen. This worsens a week and I suspect that's the strength of touch combined with the haptic function - I am very familiar with the key Force so I use it all the time.

  My question - as I live in Romania where it isn't an official Apple store, but I will make a few trips across Europe soon - I'll be able to have changed him into an Apple Store? I plan do iPhone 7A from there, but all I want to know is if they are going to change it without worrying. I should mention that I have not received for this phone as I bought it from someone who gave me the sealed box, including the General Apple warranty 1 year - so I activated the iPhone first. The phone still looks like new and never had a problem during use.

  As my trip to France will only modified for 4 days, do you think they will just change by another or I have to wait they repair it and all that? But above all, they have even considering, if I have not received? I ask because Android phones are a mess when it comes to security.

  You guys could help me with this?

  Thank you!
  Lucian

  If the phone was bought in a EU Member country, you can get it in any member country of the European Union.

  In other cases, the phone cannot be repaired in the country of purchase.

  If you have little time to get the phone repaired by Apple, see if you can make an appointment.

  Find an Apple authorized service provider

  Make an appointment at the Apple Store

• iPhone 5s stuck on the loading with the apple logo bar

  my iphone 5 s is currently blocked on the loading with the apple logo bar, my home button does not work (I normally use assisstive-touch), ive tried connecting my phone to a laptop and then connect to itunes, but when I connect to itunes it say «to allow access, answer on your iphone» I don't know what to do and need my phone. Help, please.

  You must get the repaired Home button in order to connect to iTunes to sync or restore data.

  Help here > repair - official Apple iPhone Support

• Cannot reset Apple ID same security issues with the link for valid reset. Help?

  So, I'm trying to reset my security questions, because I forgot the answers. I followed all the procedures to do, but it won't work.

  I clicked on the link for reset enter my Apple ID account page, then get the message: 'Reset Instructions sent. An email with the instructions was sent to @emailaddress. Follow the instructions in the email to reset your security questions. » - OK

  I opened the email: "Dear ME, recently made you a request to reset your Apple ID security questions and answers. To complete the process, click on the link below. Reset now >"I click on the link, it opens a new window with a login screen. - OK

  On the login screen, I entered my account information, email, and password in the fields and click the button to continue. Instead of connect, I get the message pop-under from the password field as follows: - FAIL

  I try again and again, but it never works. Whenever I get my password and trying to proceed, the loading spinner runs for a bit, then I get this message "to reset your security questions, sign in to your account and start again." I have never spent this page and in a region where I am able to actually reset my security questions. I tried with all browsers, Firefox, Chrome, Safari... nothing works. Now, I have tried 3 times reset by e-mail. It will not work. What is going on? Is the site broken?

  To make things worse, I don't have an option to call for framing according to the Apple website. The only option I get is to contact my operator. What the * is my carrier will repair my Apple ID? It's very frustrating say the least. Someone please help!

  You cannot reset the Security Questions If you forgot the. You can only reset them if you know them (which means that you also know your password).

  You can contact the Apple Support here to have a reset link you sent once they verify your identity:

  ACCOUNT SECURITY SUPPORT

  Good luck

  GB

• I have problems with Disk1: i/o error and com.apple.xpc... Can someone help me please?

  Hello

  Problem: when I put my computer to sleep, wake up, there is a noticeable delay in performance. Internet is slow to reconnect, and GUI is unresponsive. This occurs for about 10-15 seconds, and then things come back to life.

  What I tried:

  I opened the console, and I copied the report. I found a few warnings, which I post some (in failure).

  core of the host [0]: CoreStorageGroup::completeIORequest - 0xe00002ca error detected for LVG 'Macintosh HD' (4F6A789B-E1E1-458F-908A-844CDFA246CB), pv 31458C 06-C725-4647-A817-A8C8461D59A2, near LV byte offset = 242813976576.

  LHOST kernel [0]: disk1: i/o error.

  LHOST kernel [0]: sandbox: launchd (1) political system: deny (1) - flags-writing files/private/var/run/dyld_shared_cache_x86_64

  LHOST kernel [0]: sandbox: launchd (1) political system: deny (1) file-writing-break the/private/var/run/dyld_shared_cache_x86_64 link

  LHOST com.apple.xpc.launchd [1] (com.apple.backupd.status.xpc): HideUntilCheckIn of the property is a problem of architectural performance. Please transition away from him.

  LHOST com.apple.xpc.launchd [1] (com.apple.cmio.AVCAssistant): ThrottleInterval zero value. You are not so important. Ignorant.

  com Apple.XPC.launchd [1] (com.apple.trustd.agent): ServiceIPC the key is no longer respected. Please delete.

  LHOST com.apple.xpc.launchd [1] (com.apple.bsd.dirhelper): the TimeOut key is no longer respected. He never did anything anyway.

  com Apple.XPC.launchd [1] (com.apple.ZoomWindow.running): HideUntilCheckIn of the property is a problem of architectural performance. Please transition away from him.

  WindowServer [175]: found 13 display modes 0 x 00000000 [13: 0]

  Also, I restarted in safe mode. The problem persists in the newspaper.

  I created a copy of the computer to restart open log normal startup mode and secure boot mode. Then, I created three files containing - text save messages only in regular boot mode, log in startup mode messages safe and save messages in BOTH.

  Save Messages that appear only in the regular boot

  https://www.dropbox.com/s/up6nkk95768xcrb/onlyinnotnsafe.txt?DL=0

  Save Messages that appear only in the secure boot

  https://www.dropbox.com/s/80w2od220asx7e9/onlyinsafe.txt?DL=0

  Save Messages that appear in trunk too of COURSE and regular

  https://www.dropbox.com/s/zoifq5r4inihjaz/overlap.txt?DL=0

  Can someone help me? Should I think about buying a new HD?

  Also noticed - when I have headphones or whatever it is connected to the phone jacks, iTunes spontaneously opens. In addition, in the log messages

  Thank you!!

  Run disk utility. It is located in/Applications/Utiliites

  With open disk utility select the disk to boot on the left then click the first aid tab, then click: run

  Using disk utility to check or repair disks - Apple Support

• Does not touch the iPhone 6 after 18 months of use.  Apple Service Center is not able to solve the problem it could material being associated and returned the phone, now I'm stuck with this expensive junk, the Iphone above 6 serious problem?

  I am in India, I was using Iphone 6, 16GB, for the last 18 months, bought in Australia, progressively, the touch screen not responding. Then the problem started to happen frequently. I said, all ideas update, (9.3.2) reset, restore, etc., etc., nothing helped, finally the Apple so-called service center has confirmed that it is a hardware problem, is not repairable and advised me to return the phone and scrap it or to pay nearly 60% of the phone cost to get another phone as replacement. (It might be a refurbished phone).  As I see a lot of complaints in the blogs on the problems of the iphone 6, Apple has not taken any measure to solve my problem and trying to make more money on behalf of replacement... Now I'm stuck with such a pricey gadget... should I buy new Iphone?

  Sorry, but an iPhone can be repaired by Apple or a Service provider authorized Apple in the country of purchase. If you think of buying a new device, buy it in the country where you will use it will save you a lot of trouble if you need service.

  And, according to usage, a 16 GB model might not have enough free space left to work properly, which can also cause the phone to lag and unresponsive at times.

• Is update cancels a free repair?

  Hi all

  My Macbook 2011 started by cutting out a lot and I think that is the problem - https://www.apple.com/uk/support/macbookpro-videoissues/.  Now, I can get a free repair if I send it to them, but I wanted to make sure that I didn't cancel the free repair. I upgraded the Macbook to 8 GB of RAM and I have also adapted a Samsung SDS. These upgrades cancels any free repair of apple?

  SM

  These are things that you can change.  The only time these guarantees Sub is if you broke up royally the other things in the process.

  You should put the original RAM and SSD original back.  You can get the system back with new RAM sticks and a new HD with the kind permission of the repair depot that found them to be defective.

• Disappointed with Beats and Apple. :-(

  Hi there does anyone have a similar story...?

  I had my headset wireless of beats for less than a year and have unfortunately experienced problems almost from the beginning. I just deliver the product off for the third time (if it is 4 times in the last 11 months) for a repair by Apple. Given the frequency of the problems (battery not charging, volume control is collapsed, ear piece broke in two, etc.,) I thought that it is prudent to contact Apple Customer Relations to discuss what would happen if this product has not yet given that surely there hypothetical until my one year warranty would have expired and they could tell me to walk.

  I don't know about you guys but money doesn't grow on trees, and I would like to buy things from brands as well...

  I called Apple this morning, and a person of customer relationships under the name of Rob proceeded to listen with courtesy to the situation. He shot to the top of the history of the product such that referenced and checked the info I had relayed to him. What I was looking for was a road map on how to proceed in the event that the product has beaten again.

  I proposed that, if an automaker has a defective car, they are a reminder, and if Apple has delivered, unbeknownst to them, a product that fails to realize that they would work to find a fair solution for their client/s. After all, Apple products, I (computers, iPads, etc.) are perfect so perhaps I we could pursue another solution by applying a token credit toward a future purchase when this repair imitates previous efforts. Equity? I suspected.

  It was my suggestion.

  Rob, after a pause of the enclosure, argued that Apple was not able to verify if my previous problems have been primarily true, since they do not have anyone to test the products they are returned. It seems only fair, they opted to send me a new product every time. I should be happy with this level of service, and if the product had to have a new problem and the guarantee should be active (that we know about the product is 11 months old), then proceed as they have in the past with a repair / replacement.

  For a product that has been difficult from the GET go I expect basically nothing from Apple. The agent that I had on the line says nothing about tribute to purchase in good faith. The proposal, which he said was almost cynical in his knowledge my warranty would be in place in a few weeks. Implicit is the fact that I can go for a walk when and if the product is defective for the fourth or fifth time.

  I want to give a shout out to Apple, that's not who they are. This "sitting bull" / instrasingent stand is not in the manual of anyones fair customer relationships. I can't help but think that, as a woman, they thought they could just sweep me under the rug and make me disappear. I could go further, but not before considering to put back money for a Apple product. I now have a suspicious reserve about Apple - friends of the weather... I paid a premium for a product I thought would deliver high-end performance and design and I got a lemon. Now they say meet go make lemonade.

  Ladies and gentlemen, this is not what the customer service and is close to the good corporate citizenship.

  Disappointed in Holland

  Maria Herrera

  have you complained using your http://www.apple.com/feedback/ comments?

• Where can I find the status of repair?

  My MBP is at Apple for repairs.  Where can I find a repair on apple.com status?   The Web site gave to me (support.apple.com/repairstatus) returns an error message.

  I think you want https://checkrepair.apple.com/

• IPhone 6 and repair

  I have a screen that is NOT my original iphone screen and I have a motherboard problem. My screen has more contact. It is possible to get it replaced or repaired with a 3rd party screen?

  No Apple. You try to locate a 3rd party competent repair and pay for the repairs. Apple will not work on a device that has already had a 3rd party repair.