replace the ink cartridges and now I get no output black (although the colors seem to work). Help?

With the help of a printer C410e/HP Photosmart Premium e-ALL-IN-ONE, I went through the original ink cartridges without any problem.  I have received warnings that the ink was low and bought the HP 564XL cartridges and installed according to the instructions.  Now, the output seems only to print the color inks, but not black.  After trying help indicating to try pulling the plug for 30 seconds and then plug, I got about 2 pages of output stained and white pages and then again.  Any suggestions on how to fix this?

I solved this by buying another cartridge of black ink.   Guess I got ripped off on my previous purchase.  The two were the same shop HP ink cartridges.

Tags: HP Printers

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