replacement once recovery discs...

Similar Questions

• You want to replace the recovery disc.

  Original title: recovery disk.

  How Ican clean the recovery disk because I am trying to burn a dvd diisc and small window says it isnot space in the disc thx

  Hi tianquizolco,

  In order to crush any disk, it must a rewritable disc that supports the deletion of the data & write again.

  As Teen geek informed, we don't recommend cleaning/erase the recovery discs as they can come in handy if something happens to the machine.

  I recommend buying a new CD/DVD & try to burn the data on it.

  Disc burning: frequently asked questions

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows 7 recovery discs using after replacing the hard drive

  My son has a Toshiba Satellite 115-S1100 netbook. Somehow he completely erased everything on this thing. When I tried to run Windows Recovery discs 7 32 bit Home Premium, I get a message 'no operating system found'. Toshiba support told me that I needed to replace the internal hard drive. I am a novice computer. Once the new disk in, these discs will work? Is there something special that needs to be done, or should I just run the disks? Also, given that the netbook is not a hard disk, I will be their execution via an external dvd drive. Will this work? Any help or pointers would be much appreciated. Thank you.

  My son has a Toshiba Satellite 115-S1100 netbook. Somehow he completely erased everything on this thing. When I tried to run Windows Recovery discs 7 32 bit Home Premium, I get a message 'no operating system found'. Toshiba support told me that I needed to replace the internal hard drive. I am a novice computer. Once the new disk in, these discs will work? Is there something special that needs to be done, or should I just run the disks? Also, given that the netbook is not a hard disk, I will be their execution via an external dvd drive. Will this work? Any help or pointers would be much appreciated. Thank you.

  Hey devtrev

  you would follow toshibas tips for the use of their recovery disk

  It's their recovery process

  and here's the visat forums

  and issues of windows 7

  Windows 7 forums on the link below

  http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=2

  Answers by topic

  • Office & Customization
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  • Music & Sound
  • Networking, mail, electronic, & updated online
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  Walter, the time zone traveller

• Hard drive replaced, but the recovery disc may not work properly

  Oh here, my laptop (Acer Aspire 7730) will not start.

  I believe that I made the correct recovery disks when I got the machine before he fell, but I recently replaced my keyboard and hard drive with the same components after damage was inflicted on my laptop and I tried to run the steps in Acer recovery since the restore disc 1. He seemed fine, but after installing the 2nd disc I have now "BOOTMGR is missing" "Press Ctrl + Alt + Del to restart" and cannot get it to load the backup that I did when the machine was working before-hand. I can get into setting up and see that the hard drive is now identified in the list of hardware (it was empty when the broken hard drive was still mounted), maybe someone can suggest some options to solve the my problem please?

  I just checked the recovery disc 1 on another machine and found these folders and files on it...

  http://i812.Photobucket.com/albums/zz48/Vanguard_01/VistaBootdisc1.PNG

  Is it possible that the backup that I did was for a specific hard drive, and because this HDD is different it won't find anything?

  Thank you

  Vanguard_1

  Hi Debleena5 and thanks for the suggestions, but I've reached the re-installation of the disc by using a bit 'out of the box' the thought process.

  I bought a box 2.5 "SATA to connect to any computer via the USB port to try to get something on the corrupted hard drive, but this failed. I then removed my new hard drive (which began at start up OK, as I mentioned in the question above) and placed in the case and plugged into my Windows 7 laptop. Once he had run up to speed I started to explore to see what files (or even at all) had been transferred during one of my recovery disks. I've not found much until I changed the "do not show hidden files and folders check" save a file that has been locked after you change the permissions, I went further and ended at the request of then ran CHKDISK and of course he scanned my drive and found and corrected some errors very quickly. After that, I unplugged then I went back to my Vista laptop and re-inserted the new hard drive in the broken machine.

  At this point, I was wondering if the disk drive on the machine may also have been damaged so I plugged a DVD player external via USB and changed the sequence to boot to the USB device. I started the laptop and the drive started to load the files and I could then complete the resettlement of these two disks and then to set up the machine as if I had just bought it.

  I'm very relieved that I managed to sort it out and now I have to upgrade to Windows 7 on this laptop that I read on and seems easy. Just a shame I can't copy the installation of my 2nd, portable more recent.

  Thanks again,

  Vanguard_1

• replacement hard drive and using recovery discs made by myself.

  HPdv6 mobile 2119tx. After replacing hard drive and loading the recovery discs (which I did) successfully, now it reboot something messages cannot locate the disc or load bootable disc (sorry, don't remember the exact wording, but back to the beginning). Could this be because I replaced a 650 GB drive with a 500 GB drive.

  Hello:

  Normally you cannot use recovery on a smaller hard disks.

  But you should be able to boot from the first disc of recovery at least and see what happens.

  To do this, you must have the first disc in your dvd player.

  Restart the PC and at the beginning of your homescreen HP, tap key ESC then choose one time start in the menu.  Since then, select the DVD drive and continue.

  If the ESC key method does not work, press the F9 key instead.

  It depends on the type of BIOS in your PC (normally according to his age) which key you need to type.

• I can't recover my system (DV6000) using recovery discs after replacing the card mother/HARD drive

  I have a DV6408nr (windows vista Home premium) I had to replace the motherboard and hard drive. When installing the new motherboard (same part No.: 443775-001) and insert the recovery (bought from HP) discs that I have, I received an error message stating that the PC could not be recovered using my disks. The serial numbers on the label service and in my bios do not match. When I entered the serial number of my bios in HPpartsurfer, he said that the system is a DV6449us. I already checked my RAM and HARD drive is brand new/not formatted. I used these recovery discs (manufacturer: 483905-003/483906-003) successfully before on other flags of DV series. Is there a reason why these discs should not work on two motherboards in the same system with these similar specs? What should I do to get my system recovered?

  The number of the motherboard and other show information in the bios of the new Commission?

  The numbers do not match the recovery disks or information is missing in the bios.

  If it's really a mismatch, then you will need to find the good recovery disks or use a Dell installation disk operating system and use the product key from the sticker on the laptop to get activated, and then manually install the drivers.

  If the bios tattoo is damaged or missing information only a used HP Center can then fix the tattoo.

  check your private messages

• Satellite P205D-S8804 - recovery disc for the necessary replacement

  Hello

  I bought in June 08 a Toshiba Satellite P205D-S8804 on Ebay Australia and I now need to format the system but can not find my recovery disks which have been equipped with a system.

  Where can I order the necessary recovery discs go in Australia? Is there a number I can ring for products are no longer under warranty?

  Hi Eagle,

  I put life t in Australia, so I know how it works exactly, but I recommend you to contact a service provider authorized in your country. Guys can order a new drive I think.

  Also if you have a Microsoft Windows disk, you can reinstall Windows with this disc. You can download all the drivers and tools on the Toshiba site.

• best2serve pile of crap recovery disc

  Hello

  Two weeks ago, I ordered a set of recovery disc for an HP Pavilion ms215uk all in a desktop pc.

  I paid £31.06 for drives that turn up. (7 days from order to receipt) - fair enough.

  However - they did not work. Disc 1 is OK, but on the insertion of disk 2, I got an error in Dutch (not English) that the system recovery discs would not work on this system.

  Great Stuff - Hp cannot even provide the correct disks.

  Good so I then sent their emails of support of shit and got a response indicating that they would send others.

  7 days later the disks turned up and guess what?

  Yes - they do not have work - same message - Dutch once again - and after inserting the disc 2 disc 5.

  It's 2 weeks - no recovery drive of work for my system - and 10 coasters.

  What the hell is happening with this crap company. No phone support (now I know why) and only contact by email - which they have not responded to and its now more than 24 hours.

  All brands on the site - even HP Hp can't help saying that I need to contact best2serve.

  Well I can't contact them because there is no way to contact them outside of the email.

  As far as I am concerned the disks are under warranty and that I should beable to call and ask why they do not work or have at least my money I can buy a copy of windows 7 and do a reinstall completely Virgin.

  2 weeks is not good enough - I'm just glad that the discs are not intended for a customers machine. Best2serve are crap - useless - and not very reliable from what I've read on this forum and the net in general.

  Oh - and discs are not manufactured or factory - basically, they are 1 x cd blank with green dye and 4 x dvd with purple dye. In other words discs burned and unprepared discs.

  And they are not scratched btw.

  So my question is what you do about best2serve or Hp?

  I have to go to the negotiation of standards?

  Or

  I have to create a website denouncing the best2web service and support - I could do a good job of it too.

  Your call.

  concerning

  peedoffbigtime

  Hi Paul,.

  As promised I have news on the situation.

  And here are my results.

  After many phone calls and e-mails to Hp and best2serve, I figured out that the Pc should be sent repair.

  That's why the recovery disks wouldn't work - pc necessary fixation. EVIL.

  The recovery discs would not work because I had installed a new hardrive.

  The recovery discs check the dmi information in bios or dmi on the "original hard drive" string that is automatically written in sector 8 hard drive at the factory.

  Replace the hard drive or the motherboard and your recovery disks do not work.

  BIOS updates can mess up too, the dmi information which was not the case with this pc.

  It's the original Bios HP 2009 - there isn't another available on Hp website.

  However for some reason any (nothing that I did at all)-

  Model number: MS215UK

  Serial number: 123456789

  Version identifier: 94WEv6PrA2

  The string Featurebyte: 333rd 2S2V and so on

  Part number: VG256AA

  The country Code: #ABU

  has all the missing since the information screen of the bios by pressing F10 to access the bios.

  It was like that for / to the plant.

  To solve this problem, I used an Hp dmi tool that is not accessible to the public, but a google search for cpc_dmi hp tool should get what you need. He made me.

  The 2010 version is the one you need.

  So, I used the Hp Dmi's tool and the cpc_dmi.exe of a bootbale disk file and published this information.

  Once I had done that and saved the settings of the chip rom all the correct information was shown on the system bios screen.

  Now armed, knowing this info has been tattooed in the rom chip system I proceeded with the recovery disk install again.

  I used the cd 'First use this disc' and then started the drive 1 0f 4

  This now gave me a good screen of Hp recovery option rather than the screen in Dutch say the recovery discs would not work on this system message.

  Disc 1 0f 4 installed perfectly and so the other 3.

  My system is now recovered and working as it did in 2009 when purchased new.

  Then

  I corrected the error of recovery disks don't work do not.

  I stuck two fingers up to the Hp support.

  I saved myself over £100 + by sending only not in Hp update bios dmi information. (FIX my donkey)

  That said it took me two days to get this working correctly through complete trial and error, but I'm a happy guy now.

  Oh - and don't will never buy Hp again. They suck.

  Thanks for the help

• System Disk Image recovery and system recovery discs discs

  These terms are very confusing.

  I had 3 HP computers to office over the past 15 years and have always comes to an ERD but my luck could escape and I'm going to need one of them.

  However, I'm confused.  I thought that as HP comes with a drive D: original Image, it would be enough.

  I make records of recovery or system disk Image?  Are they the same?  My HP Advisor on this computer again I do "system recovery discs!

  I would really like someone explain (in novice language) which mean the above and what I need to do?

  I appreciate so much people in the help forums, as I learned more from them than books I have.

  Twinkie3

  Twinkie3

  Hello Twinkie3, I suggest making the game to restore HP Recovery disks.  Even if you have the recovery restore D: hard disk partition, it may be damaged or if the hard drive fails and needs to be replaced, you would not be able to access the recovery partition.

  If you have to replace the hard drive, you can only insert disc 1 of the the recovery set and put the system back as it was when shipped. Without these records, you would need to try to acquire at HP for a cost to you, and after a while, they are not available.

  The set of recovery disks cannot be done once and only be used to restore your particular system.

  Normally, it takes 3 DVD discs but can take longer depending on the size of the restore partition.

  The HP advisor don't constantly remind important you to these disk since it's a step in maintaining your system over time.

• Help! Maybe I need the recovery disc for pavilion d4790y... + I think I messed...

  I had problems with my office for awhile now, think it might be a fan, virus, hard drive or ram as in my previous post... the computer would freeze/crash or not stop, requiring a firm hard. trying to reboot/restart computer, it would beep several times until I have let it sit for a few minutes, then everything was back to normal (found that might have been an error in the BIOS after all this happened)...

  Now, I have NOT touched or replaced all the components on my computer at all. Nothing! Now I have a debate on the upgrade of OS and RAM, but did not decide whether it was worth on this older machine. So I have done no amendment or change in software. the only change I made to it was not renew norton and goes with vast (free).

  The other day, it suddenly wouldn't boot Win Vista 32 in all. My monitor at startup (before config utility appears) had colored vertical lines across the screen. I immediately thought 'virus' or ' fan isn't card graphic blown is screwed/false driver downloaded... I enter safe mode with network, no problem with the monitor (no lines) and tried driver restore, but also to download nividia the updated. Nothing seemed to work except safe mode (s), system configuration, start the Setup program, CTRL I (don't remember which menu is), & screen of the system restore/repair/diagnose. I tried all the reboot thing pilots config, patterns of change (hard disk only), boot it. When you go to the splash screen (a back screen on startup), no line either... I tried the system restore, did not a thing... I tried the verification of diagnosis, all right... all equipment, the repair of the system did nothing...

  So I take the side box power off to check the components inside to see if any wiring was loose, fans not working/salty, etc... everything OK there besides fan a little dirty. Clean, same thing. Here comes the fun part...

  Now, I backed up all my files and 'backup' on my external hard drive... I thought that I had made the recovery discs or he had came with it when I bought it... I changed the configuration settings RAID0 by removing the old installation and turned to the raid no drives. Then, I created a RAID0 again... I guess you know where this is going...

  He said now insert the boot cd... Now, it of not anything but let me in Control Panel and change the startup preferences...

  I have no recovery disk or I can't find what happened if I have... with backup (for USB) external drives will not work... I kind of looking online hp without result and I saw some online, but that seems pretty shady, especially with the case of the OS...

  I will not buy another office, if I can help it, but I need to know if there is something I can do?

  Thank you

  .

  Hello:

  Yes, I've been able to do it once, but you also need an operating system installation disk. You need a USB FDD + OS installation disc and the correct drivers of course on the floppy drive.

  You can use a recovery for this drive yet. It must be an OS installation disc.

  Yes have ultimate could be a problem. If you enter your model number on this site of surgeons in the computer, you get a lot of options showing the recovery disks for different versions of the OS, but only had listed actually drives.

  You need to call HP and ask or email these surgeons computer guys and see if they have the recovery disc for ultimate games.

  Paul

• HP Recovery Disc creation program

  Hello

  Re: Pavilion P6516f-b Windows 7 Home Premium 64-bit

  Recently, when prompted, I started the process of a recovery of three-disc set. a 1 went smoothly. 2nd drive in and immediately pop up says impossible to use the drive, insert a new one, I did. But, then for the HP Recovery software me the notified in a pop up that discs 1 & 2 have been created successfully and move on to disk 3. Disc 2 has NOT been created. If this process of creation of recovery disks can be made once and only once, how do I get the HP software to create the second disc? I did not continue to drive three because of this concern.

  I've slogged in hundreds of patch download lists and, frankly, am not knowledgeable enough to choose something that could be the answer.

  Thank you, in advance, for ANY info.

  Mrs. Jetson

  Hello

  I would contact HP using the phone number that is on the link corresponding below and explain that the Recovery Media Creator is unable to create a viable set of recovery disks and ask them to send you a set of free replacement of these discs.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• Recovery discs and product keys?

  My laptop came with no recovery disc and began to play up if I want to erase everything and leave. The disks of backup that have been made are only records do not and do not let me recover the system. Can I use a disc of recovery from another PC, but enter the product key for the laptop? My two machines running Vista Home premium. The disc of recovery for a Dell desk top and my laptop is a Sony. Is it still possible to interchange the recovery discs? I have to download different drivers for the laptop before you erase the hard drive? Any other advice would be greatly appreciated. Thanks for your time. Gary.

  Hello

  Sorry, but you cannot use a recovery disk on a Sony Dell.

  This applies to all of the different brands.

  And if you have problems with the backup disks you made, read this information toreinstall Vista:

  There are several methods to reinstall Vista.

  There is no Windows Vista downloads available from Microsoft.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• Part of of the manufacturer (e.g. Gateway) or Windows 7 recovery discs?

  I ask because I apparently contracted a virus which obtained by Avast Internet Security and cannot be cleaned automatically. I just wanted to use the recovery discs to go back to its factory condition, but Avast says that solve registry problems. That sounds wrong to me. Why the recovery discs would not be included the original registry?

  If the disk recovery process is part of Windows, then I get this question answered here. If this is not so I have to just give it a try because gateways support after warranty is almost zero. And if that fails, then I have to pay a pretty nice piece of cash for someone to fix, because we, consumers don't even have Windows OS dang drive more. Yet once, which sounds not just for me.

  Hello

  When you use the manufacturer's recovery disks or when you reinstall from the recovery of the manufacturer Partition, the hard drive is wiped clean of everything and the operating system is reinstalled back to factory (new condition, how you bought).

  The register is part of the operating system, which is replaced as part of the re - install the operating system.

  If you have the possibility to do a destructive or non-destructive restore, choose destructive.

  Make sure you save all your data first that this will also be lost when the hard drive is wiped at the destroyer resumed.

  See you soon.

• HP Pavillion DV-7? Nr can a recovery disc in the Blu - Ray drive and reinstall original settings?

  After my sister died, I found his nearly new laptop (HP Pavilion DV7? nr), but have not been able to use it, because of password and a biometric scanner. It sounds like a nice laptop, but worthless if I can't use it. Any Suggestions for one-it-myselfer (cheap)?
  A recovery disk can be inserted into the Blu - Ray player and re - install the original settings?
  There were not any software who carried on this laptop, so I don't know if she had, originally, and if it would work as does my drive recovery for my old HP Pavilion laptop using Vista.

  After my sister died, I found his nearly new laptop (HP Pavilion DV7? nr), but have not been able to use it, because of password and a biometric scanner. It sounds like a nice laptop, but worthless if I can't use it. Any Suggestions for one-it-myselfer (cheap)?
  A recovery disk can be inserted into the Blu - Ray player and re - install the original settings?
  There were not any software who carried on this laptop, so I don't know if she had, originally, and if it would work as does my drive recovery for my old HP Pavilion laptop using Vista.

  Contact HP and see what combination of keys at startup it probably gets to the factory defects.

  Maybe this:
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00809678&LC=en&cc=us&DLC=en&product=18703

  Restore the PC to its original state with the HP Recovery Manager if Windows Vista is not accessible

  If the computer does not start in Windows, it may still be possible to use the HP recovery disk to restore the computer to its original state. The Recovery Manager can be started during the boot process by following the steps below.

  1. Press on the button / stop to start the computer and press f11 when the standard BIOS guests appear on the black screen.
     

     NOTE: by pressing the f11 key during startup on a computer with an image factory HP will start the system recovery process, even if the message is not displayed.

     • If the HP Recovery Manager can access the recovery on the hard drive partition, you receive a to back up user files before you start the recovery prompt. Follow the instructions.

     • If the HP Recovery Manager cannot access the hard disk to resolve system errors, you need to use the recovery disk custom that you created to recover the hard disk to its original state.

     • If you have not created the custom recovery disk, or disks are damaged, you can order a replacement of HP recovery CD.

  2. When the Recovery Manager starts, follow the instructions of recovery step by step , shown above.

  Solve a common problem of recovery.

  If the original operating system is changed to a non - Vista OS, the Recovery Manager cannot be launched either office or by pressing f11 at startup. You can use the recovery disk to restore the computer to the original state of Vista. If you are using a non - Vista OS, you can use a third-party partition management program to recover hard disk space.

  Or try to order a new recovery discs...

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=bph07143&LC=en&cc=us&DLC=en&product=18703#N76

  Maybe this article:
  http://www.ZDNet.com/blog/Bott/lost-your-Windows-discs-how-to-get-replacement-media-legally/4320

  HP has a simple recovery process, and its policy to provide filtering alternatives is well integrated in its support pages.

  I went through the process of replacing for a two-year-old HP Pavilion Elite m9600t. This system was built in the summer 2009, before Windows 7 shipped. As a result, my only option was to support Windows Vista 64-bit. For first class mail, HP shipping or taxes added up to $15.80. (I might have updated 2-day or night FedEx delivery for another $6 or $12, respectively.)

  

  From this page: HP and Compaq Desktop PC: looking for recovery discs?

  There step by step instructions to create a recovery disc for Windows 7, Windows Vista and Windows XP. Also, it offers the possibility to order replacement disks, but warns that these discs may only be available for a limited time:

  If you are unable to create a set of recovery discs, you may be able to order a set of replacement of HP HP discs. maintains an inventory of recovery disks of replacement several years after the product was released. However, due to licensing restrictions, HP is able to provide these recovery disc for a limited time. If the computer is several years after its warranty period, HP isn't maybe able to provide replacement for your computer disks.

  I tried with a model of 2008 HP (long out of warranty) and was able to locate filtering alternatives.

  The process of media control was a little confused. The key is to start with the appropriate model number, then click on software and driver downloads, as shown here:

  

  On the next page, you are prompted to select an operating system. The support link to recovery in the results list is available only if you select the version of Windows that your computer initially comes with. If you do not see a section "Recovery media", HP suggest "to ensure that you are on the right model number page and select another operating system." It worked for me.

  Interestingly, the last section on the page is titled "finding of the recovery disks from other Web sites. It contains a warning at the top in bold: try all other options in the paper support before attempting to order recovery disks at outside HP.

  If HP is further providing the recovery disc for your computer model and is no longer possible to create a recovery disk, you may be able to find a solution outside of HP.

  Popular online auction sites and providers of computer parts may have a part in stock original recovery disk. However, be cautious and aware of the risks when buying from a source outside of HP recovery disks. Beware of sites that offer recovery solutions when they are not affiliated with HP.

  Even if HP could not have a recovery disc available for purchase of value, search the part HP command Web site to find recovery kit part number that corresponds to your computer. Once you find the part number of the recovery disc, use the number in your search for best results.

  It's actually good advice. If you can find a part number, you may be able to find records of replacement from a legitimate outside vendor that specializes in parts for the models of the manufacturer of your PC.

• Cannot install Windows 7 on Envy 14-1211nr of HP recovery disc sent twice

  Cannot install Windows 7 on Envy 14-1211nr of HP recovery disc sent twice

  The Recovery Manager starts well. He correctly completed the following steps:
  1 format HDD

  2. copy the files from the CD to the drive. It copies all the 3 CD.

  Then he ask the driver (the 4th CD) CD. Once I have this CD, then after awhile I get messge below:

  Contact HP support

  In most cases, recover the hard disk will solve your problems.

  If your problem persists, you may have to contact HP support. Find details of support HO in the documentation of your PC.

  After that I see above meaage the only button I can click is "Finish". Once I click on finish, then in a minute, I get a message that "recovery completed successfully.

  The laptop restarts and displays the message on the screen "Bootmger" not found

  I called HP support and asked to run the hard drive and memory test and he succeeded.

  I can install windows on another CD I have with.

  But I can't install WIndows using the recovery CD, I received from HP. It's the 2nd CD series that I received these don't work or the other.

  I have two identical laptops. Tried installing on both and having the same problem on both.

  Can you please help with this.
  HP sends fake CDs?

  Kind regards

  Hello

  Here is another solution, you can try to see if you can get Windows 7 to install correctly.

  Before you try the following, make sure that you can always read the character product activation key 25 on your label Windows COA (5 blocks of 5 alphanumeric games).

  An example of a COA label can be seen here.

  You can create an installation disk yourself using another PC - just download the good Disk Image ( this must be the version exact same origin supplied with your laptop ) from the link below and use an app like ImgBurn to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write that an ISO on a disc is here.  These Images are clean and a well respected source, however there are only limited versions available.

  Windows 7 sp1-iso-official-32-bit-and-64-bit

  Use the disk to perform the installation, enter the activation key of Windows on the label of the COA at the request and once the installation is complete, use ' 'phone Method' described in detail in the link below to activate the operating system -this made method supported by Microsoft and is popular with people who want to just have a new installation of Windows 7 without additional software load normally comes with OEM installations.

  http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

  All pilots additional and the software, you may need can be found here.

  Kind regards

  DP - K