Request aiuto Técnico stampante HP Photosmart Premium Fax C309a Multifunzione

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• I have a HP Photosmart premium fax C309A series printer using windows XP

  My printer is not operable. The switch unit power switch is turned on and the two small blue lights below are also on. If I press the power button / nothing happens. The display panel is blank.  I looked at disconnecting the power cord from the printer to see if it lights up once I plug it again. I hesitate to do as the manual suggests is not for that. Any ideas?

  Hi eyebill66,

  If the printer is currently inadmissible, remove the power cable at the back of the printer and the wall outlet. Wait 30 seconds and then reconnect to the printer and the wall.

  Please let me know if the printer started working again, or if it goes back to the non-responsive State.

  Thank you!

• Photosmart Premium Fax C309: Photosmart Fax clear memory

  I have an old HP Photosmart Premium Fax C309a. I recently upgraded to an HP Photosmart 7520. Now, I am ready to give my old C309a, but I read the faxes that you send are stored in the memory of fax, and our Fax some of very personal information, such as medical information, social security numbers, etc.. How to clear memory fax BOTH the C309a and the 7520?

  PRODUCT: HP Photosmart Premium Fax C309a, MODEL NUMBER: CC334-64001, MODEL NAME: CC337C

  Thanks, Dave

  Hello daveaz,

  Please press SETUP > TOOLS > DELETE a FAX LOG

  then power OFF the printer, wait 30 seconds and then turn it on.

• Why my Kindle fire can not find my HP Photosmart Premium Fax all-in-one printer - C309a with ePrint.

  I downloaded the HP ePrint onto my Kindle Fire (first generation).  The app has been obtained from the Amazon AppStore I looked printer apps for Kindle Fire.  I use the HP ePrint with my iPhone4 and iPad 2 and can print from both of them with her.  Kindle fire can't find the printer on my network wireless using ePrint.  I wonder why this happens when two other mobile devices are easily.  Can someone tell me what I could do in order to access the printer all-in-one HP Photosmart Premium Fax - C309a on Kindle fire?

  I set up the connection on the HP printer wireless and was able to print from my Kindle on it.  However, my iPhone and iPad will be printed on the HP printer via wireless connection.

  I reconnected my USB cable at the airport, but left the WiFi of the HP printer and now I can print from the iPad and iPhone / Kindle.  My Inspiron 1525 PC and my PowerBookG4 can print on the HP printer using WiFi or via the USB connection.

• Photosmart Premium Fax AIO - rejects Android Bluetooth phone queries

  I tried to send a document created by QuickOffice Pro on my printer HP Photosmart Premium Fax AIO C309a of my Samsung Android 2.3 smartphone series.  The phone finds the bluetooth printer and I select.  The application attempts to send the document to print and it fails with the error "request refused by remote device.

  I thought I could use this printer as a bluetooth device, pair it with my phone and send documents to print.  Is there anything else I need to do to make it work correctly?

  I solved my problem. It print photos, but to print documents, you must install the third-party software, printshare and then buy the Premium key for $12.95.  It does not work on my Photosmart Premium Fax AIO.

• Cannot copy from the surface of the glass. HP Photosmart Premium Fax all-in-One, model # C410a

  Hi people,

  I can't make a copy of the surface of the glass of the printer. Automatic advance works great, time to take the paper and print a copy. In the past, printing from glass was not a problem. The error message on the printer says "Document Feeder Jam. Reload document, then restart of work. " The problem is that there not be jammed. I raised the lid of the printer and checked the ink cartridges, checked the paper tray and open the access to the rear of the printer.  I have an HP Photosmart Premium Fax all-in-One, model # C410a. All accepted ideas. Right now, I'm ready to start with a hammer.

  Oops, I got typo in my link.  I have the fix above or you can click here.

• The problems of security of the data during the recycling of a HP Photosmart Premium Fax all-in-One Printer - C309a?

  Given a document photocopied with a HP Photosmart Premium Fax all-in-one printer - C309a can be recovered later from the unit?

  I want to know if it is safe to recycle this unit, which was used to print, fax, scan, and copy documents that may have sensitive data. Some articles and videos on the net, it is clear that some photocopiers are vulnerable in this regard. I appreciate any assistance with this question - thanks!

  Hello

  Reset will erase everything. Please try: turn the power off, press and hold # and 6 while and for a few seconds after turning it on.

  Kind regards.

• can replace the cartridge of hp564 to 178 hp C410 series photosmart premium fax e-ALL-IN-ONE?

  Can replace the cartridge of hp564 to 178 hp C410 series photosmart premium fax e-ALL-IN-ONE?

  564 ink cartridges are intended for America, 178 ink cartridges are intended for different regions.

  If you have moved to the Middle ease, African countries or CIS get a full set of 178 ink cartridges, then contact HP sopport to reset the printer to accept local ink cartridges.

  You can find contact information by selecting your region and following technical support after purchase below:

  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Shlomi

• Photosmart Premium Fax c309 Series all in one printer Wireless Radio does not work

  Some time before, the radio on my Photosmart Premium Fax c309 series wireless all in one printer stops working.

  With a wireless network test:

  Wireless is on (but light indication only is not lit)

  wireless network card has failed

  "The wireless radio does not work.  Contact Hp support.

  Any help would be greatly appreciated!

  Thank you

  Smithb2

  Hi smithb2, welcome to the forums there.

  I saw your post on the wireless radio does not not on your model Photosmart C309.

  I did some research and came across this post in the community that seemed to have worked for others with the same problem.

  Re: Without the printer wireless radio does not

  I hope that helps!

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a great Thursday

• HP Expert day - error installing printer Photosmart Premium Fax c410a e - AIO

  I have Photosmart Premium Fax c410a printer e - AIO. The printer is connected to my wireless network. I have correctly set up HP eprint and Google Cloud print and can't seem to send documents directly to the printer. I installed HPeprint applications and order of HP printer on my iphone and they connect to the c410 are not able to print. The control printer also analyzes the app, copies and capture page.

  My problem is to install the software of the printer on my laptop running Windows 7 32 bit. I tried to load drivers and software from the CD and HP site, but always get fatal error 3/4 by the intermediary and the restoration. I tried to install base drivers and a complete software package with the same result.  They have a PinternControl for Windows?  It requires no drivers and wireless. Here is a screenshot of the details of the error message.

  

  Hi gfountaine,

  Windows 7 and Windows Vista allows you to have multiple users share the same computer under their own individual accounts. This allows each user to have their own location on the computer where they can store their personal documents, photos, videos, saved games and other personal data. It also allows the owner of the computer assign some accounts the ability to perform administrative tasks such as installing software, while limiting the capabilities of the other user.

  This tutorial will guide you in creating a new account in Windows 7 and Windows Vista.

  1. Click the Start button. It's the small round button () in the lower left corner of your screen that has a Windows flag on it.
  2. Click on the Control Panel menu option.
  3. When Control Panel opens, you will see a screen similar to Figure 1 below.
     
     Figure 1. Windows 7 Control Panel

• Need instructions for ethernet to wireless for HP Photosmart Premium Fax C410

  The ethernet cable from my office to the printer continues to fall out of the back of the printer if I want to switch to Wi - Fi. I can't find any instructions from the ethernet to wireless access to a printer HP Photosmart Premium Fax C410 already on the network.  It works well with my laptop.  My office has an external USB wireless connection.  The office is a HP Pavillion Elite with Windows 7.

  Hi jlql,

  Follow the instructions in the document below to connect the printer to your wireless network.

  http://support.HP.com/us-en/document/c02205010

• HP Photosmart Premium Fax all-in-One Printer series - C309

  I am interested in buying the HP Photosmart Premium Fax all-in-One Printer series - C309.

  But I'm confused and apparently other people are also confused.

  For example, in the item number 360189568370 eBay, the seller wrote that the C309A "REPLACES PART NUMBER CC335A #ABA".

  However, in this eBay listing, the seller wrote "this auction INCLUDES HP C309A multifunction PHOTO PRINTER CC335A #ABA".

  I've seen similar confusion on other Internet sites.

  Is there a difference between the C309A and CC335A #ABA?

  Is the the latest version of the #ABA CC335A C309A?

  Should I buy directly from HP of course get the latest version of the Photosmart Premium Fax all-in - One Printer series - C309?

  The name "HP Photosmart Premium Fax all-in-One Printer series - C309" is the trade name for the printer, and CC335A is the product number/product code. Both refer to the same device. The description of this seller on Ebay is confusing. But I hope this helps.

  And just like AlmostThere said to have bought the printer from HP directly is the safest way to go.

• Using the printer hp Photosmart Premium Fax e-All-In-One C410 series on the second computer

  I recently bought the new hp Pavilion dv5 laptop and printer photosmart C410.  Have loaded software printer on computer and it works fine.  These two are running in a wireless network.  I would like to connect a second laptop running Vista on the new way also wireless printer.  The second laptop should print only, you don't need to print photos, scan or copy.

  Do I need to buy or download software for this?

  happy of this work. Would you by clicking on the accepted solution?

• Photosmart Premium Fax series: error code 11471108

  Received error code 11471108 when you try to print from my desktop Gateway computer?   JP

  Hi @toano

  I can't say what is originally this 11471108 troubleshooting error code, but I'd love to help you understand and work towards a resolution.

  Performing printing and Scan doctor could help. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  Thanks, I look forward to hearing back on your part.

• HP Photosmart Premium Fax e-Al: updated Windows 10 - printer no longer works correctly - not found solutions

  Windows 10 updated on my computer and I got a message to update my printer software... so I did through to tune and the HP Web site.  It does not work properly.  Ink is full, but it looks as if it was empty.  Another message said I might need extra assistance because it is Windows 10... but the site HP said that there are no solutions.  Please help!

  Hi Judi5,

  First try to clean the print head of the section of tools from the control panel of the printer. If once repeated cleaning still, you don't have no black but are sure you have ink you can try the following: