I have a HP Photosmart premium fax C309A series printer using windows XP

My printer is not operable. The switch unit power switch is turned on and the two small blue lights below are also on. If I press the power button / nothing happens. The display panel is blank.  I looked at disconnecting the power cord from the printer to see if it lights up once I plug it again. I hesitate to do as the manual suggests is not for that. Any ideas?

Hi eyebill66,

If the printer is currently inadmissible, remove the power cable at the back of the printer and the wall outlet. Wait 30 seconds and then reconnect to the printer and the wall.

Please let me know if the printer started working again, or if it goes back to the non-responsive State.

Thank you!

Tags: HP Desktops

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