Rest of password admin CLI using cdrom to installation works do not GBA 5.5 Update Rollup 1

Hello

I can not connect on one of our servers ACS 5.5 using the CLI admin passwords (which have recorded us, and no one seems to have changed).

I am consulted refused on both.

On our DR ACS that I went through the CLI admin password reset procedure using the installation mounted in the virtual machine cd (iso is actually for 5.3), but even after choosing a new password, I get access denied when I try to use it.

Anyone know what could be the problem?

Is it possible that patch to ACS ACS 5.3 5.5 (a month or two ago) has some how locked passwords?

Thank you.

Hello

The reason why it does not work is because you must use the cd or ISO for ACS 5.5.

If you attempt to reset the administrator password CLI with an ISO image or cd to the other version of the ACS, it won't have the new password.

Please give it a try with the image of 5.5.

Kind regards

Gerald

Tags: Cisco Security

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