Restore data from a CD after format hard drive. Backup and Restore Center.

I had a virus problem in my system.  I was asked to back up the data before they formatted my hard drive.  I used the backup and restore - 33 CDs Center.  After picking up my computer (they have reinstalled the operating system - Vista), I was unable to restore my data.  When I try to restore it, I get this message "there are no backups available on this computer.

Hi happythinker321,

1. How did you create the backup?

You will need to use the advanced restore feature and check if it works.

1. open the Center to backup and restore by clicking the Start button, clicking Control Panel, clicking system and Maintenance, and then click backup and Restore Center.

2. click on Advanced Restore Options. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

3. click on files from a backup made on a different computerand then follow the steps.

Restore files from a backup

http://Windows.Microsoft.com/en-us/Windows-Vista/restore-files-from-a-backup

Also check if the backup CD contains files whose extension is like. BKF

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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