Restore failed HP Probook 4530 after fatal error of McAfee endpoint encryption

1. explain the detailed description of the issue?
> I encrypted my hard drive using hp protect tools, later, I wanted to decryp it because he was slow, I used the hp protect tools/options administrator to disable (I used the start the wizard or somenthing like this option) after I restarted my computer I got a massage to boot the who say "McAfee endpoint encryption fatal error» ": [0xEE0D0001] Impossible to read a file of the registry", I restarted my computer and I got the same error after searching the Web I found a post on the HP forums where someone has had the same problem and he said he that he fix it by restoring the computer to factory settings, I tried the same use HP using ESC, then press the F11 Recovery Manager, the process of restoring my computer was running normal, but later I got a blue screen that I could not read because my computer rebooted a few seconds after that, later, to the boot up to now shows a message that says "the computer restarted unexpectedly or encountered an unexpected error" and the only option that show this little window is to restart and basically what he does just begins as usual, but little time after the windows logo, it starts to "load basic services" and then this little message.

> 2. Since when you experience this problem?
> From today 18/05/2012

> 3. Did you do any hardware or software changes to the laptop computer?

> I tried to disable encryption of HDD provided by McAfee using the HP protect tools

> 4. Have you done the troubleshooting steps to solve the problem?
> I tried to restore my computer settings using the HP Recovery Manager

> 5. Any other information related to the issue?
> After all what happens, I tried to use the HP Recovery Manager again, but I can't, I got an error code 0XC000000F, and it says that the problem can be resolved by inserting the disk installer for windows which I did not, but I thing the problem is that the hard drive that is encrypted again and why I was unable to restore my computer

cksrz10 wrote:

otherwise I'll have to buy a new hard drive and a new windows I right?

Another question is there another way to see if the disc is encrypted again?

1. hard drive can be reused, (you may need to clear the entire hard drive before reuse) HP recovery discs are the best way to re - install Windows.

2. one way is to remove the hard drive from the laptop and use an adapter of drive hard usb to connect to another PC, then see if you can browse the files on the hard drive.

Tags: Notebooks

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