Restore the computer to Windows XP Home Edition without original HP software

I have a Compaq Presario 5430US. He had Win xp Home Edition pre-installed with hp software. He had a virus (I think). I used the recovery disc. It worked until I opened the 2nd partition (where system information are stored on these models). The next time that I turned on computer & Windows does not open.  Can I use an installation of Win Xp Home Edition cd & re-install Win XP Home Edition to install 'New' systems?   This may not work? If this is not the case, what will be? HELP Please! Thank you, imtwou

You are in the wrong forum.

Here is the Vista Forums.

For the recovery of the records/information/Questions, please contact HP: http://welcome.hp.com/country/us/en/contact_us.html

Contact HP and ask them to send you a set of recovery disk/s XP.

Normally, they do this for a cost of $ small.

And if you have any problems with HP Recovery process/Media, you will need to contact HP at the link above.

It's their recovery process that they put in place, not from Microsoft

XP forums:

http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

Link above is for XP Forums.

There is a list of the different Forums XP to the link above to help you.

You get the help you need there.

Here is the Vista Forums.

See you soon

Mick Murphy - Microsoft partner

Tags: Windows

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